Customer Ratings & Reviews

Excellent sales tech. Went out of his way to assist us.He would be one reason we'd go back. As for the machine...we love it.. Still in learning curve, but great fun, great coffees. Excellent instruction book. Priced same as Amazon so we didn't have to wait for purchase. Really like shopping at Best Buy. Like to see more prices compared to Amazon

Great coffee maker, enjoy latte, espresso, americano, and more!

Fantastic machine! Would buy again hopefully years down the road

Once you get the hang of it, it is an amazing machine for coffee lovers! I had no idea on how to make coffee when i was considering buying it, but after alittle time and dedication it wasnt so hard to use!

This is the best thing ever invented.great espresso machine.

so much worth it !! I think this model is better than 870 model !!

Very solid machine makes an awesome shot of expresso

Make preparing espresso a breeze. Easy to use, easy to maintain

Must learn how to dial in espresso pulls, but make great coffee. There is a learning curve with the machine and it's best to watch some tutorials. Also only use freshly roasted coffee for best results.

Awesome machine. Makes goochie coffee easy. Highly recommended

Makes good froth and the coffee tastes amazing. Only downside is the pulled shot is not hot enough if youre not planning to add hot milk or beverage. Fortunately, the milk frothed comes out as hot as one wants. Built in hot water for Americanos is a huge plus.

The quality is very good , Me and my husband love it

LOVE LOVE LOVE THIS! Tastes better than the Big Coffee Brand!

Very good, I'm like this machine,good design and quieter

Love this little machine great quality and ease of use.

Let me start by first saying that I actually own both of the individual components that this one unit is taking the place of - both a Breville espresso machine and a separate Breville grinder. I have been quite happy with the 2 of those, so the idea of having both in the same machine made me a bit skeptical. As this is really 2 machines in one, I'll separate out the review into 2 portions as well. espresso maker the good: - Of course, the most import thing here is does it pull a consistently good shot. In my experience with it so far, it does this very well. Good rich flavor with a nice crema. - Speed - Compared to my previous Breville espresso machine, this guy gets up (or down) to temp very quickly, whether it be espresso, hot water, or steam. Significantly faster than what I'm used to. Moving around on the machine, from grind to espresso to steaming milk feels really snappy. - Ease of use and configuration - Intuitive once you get used to it, the LCD screen gives you easy access to configuration options for both espresso and grinder. - Stylish design - brushed stainless steel (and some plastic with the same finish). - Small footprint - All in one in a small space and does it quite well. - Included accessories - Single and double shot filter sizes, stainless steel milk pitcher, portafilter that feels substantial and well made. Also includes single and double wall filters baskets, which is a nice touch. If you're not familiar, single walled baskets give you more control but also a smaller margin of error when pouring your shot. Double walls help keep the pressure consistent, which makes it easier to pull a good shot but also gives you less find control over it. - Large capacity water tank the bad: - Really none. Price could be viewed as a potential negative. grinder the good: - Appears to be the same internal components as the $200 Breville grinder I have, which i love. Conical burr, which is the "good stuff" for grinders. - Good control over the grind size and timing, and visibility through the LCD screen. - Fast and consistent grind size. the bad: - not a ton of capacity for beans. I'm sure this had to be balanced between capacity and appliance height, but a bit more room for bean storage in the hopper would've been nice. - A bit on the loud side, but overall not horrible. overall: Overall I am very happy with this little machine. (I say "little" but it's only little when you consider the full size of the 2 machines it's replacing. It is no way "small".) It consistently makes a really nice shot of espresso and does everything I need it to do much quicker than I'm used to. It's priced a bit on the high side, but in my experience with these espresso machines you really do get what you pay for. Easy 5 stars for me, highly recommended.

I love getting my latte made for me every morning with vanila soy milk with this machine. Save your money from starbucks and their low quality espresso beans!

Wife uses it everyday and loves it. No issues at all.

Love the coffee maker, easy to use. And smart too.

I had the model that was below this unit and was happy till it broke after 10 years of use. I decided to get an upgrade and purchased this model and couldn’t be happier. A lot more convenient features with this one.