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Customer Ratings & Reviews

Your price for this item is $999.95

Customer reviews

Rating 4.6 out of 5 stars with 202 reviews

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91%
would recommend
to a friend
Page 1 Showing 1-20 of 202 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great machine very sturdy

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I love our new espresso maker. I studied review after review and watch a ton of youtube reviews. I use it every single day. Makes great coffee drinks and because it's all automated you can't mess it up. It's pricey, but after having it for about a month I think it's worth the money. It's easy to clean and it looks beautiful on our countertop. It may not fit under your cabinets so make sure to measure. I even use the milk streamer when I make a regular pot of coffee just because I like the taste of the streamed milk better that half & half.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Errrry day!

    |
    Posted .

    This machine has a big price tag, but seems easily worth it through the first month. My wife nor I have bought a single coffee since we plugged it in. Last time I made a plain coffee in our other machine I actually dumped it out because it just wasn’t the same. I think it pays itself off in a years time. Buy it, learn it, love it.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love this thing!!!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    We absolutely love this unit!! I was afraid it was going to be too complicated but they have really automated the steps well. We are having a blast experimenting and personalizing our own settings. I would definitely recommend this to people.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    expresso enthusiast

    |
    Posted .
    Owned for 1 week when reviewed.

    Great expresso machine . after you get the hang of it. makes gret coffe and many great features. over its lower models.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love this machine

    |
    Posted .
    Owned for 2 months when reviewed.

    So far so good! Main purpose of this purchase is to limit ourselves going to Starbucks and being able to have quality coffee available whenever! This machine exceeds our expectations! Worth every penny!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Espresso

    |
    Posted .
    Owned for 1 month when reviewed.

    We are enjoying our beautiful espresso machine. We use it daily and love it more everyday.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Good if you are lucky, bad otherwise

    Posted .

    I got my machine 1 month ago. I've had so many issues with it. - hot water is not hot! It's just lukewarm. my americanos come out at 145 F on average. I can just drink the whole glass at once because it's not hot. I tried warming everything up by running the machine once without coffee, but not a whole lot difference. The highest I ever got to was 150 F. - The automatic frothing (which is the whole reason I got this machine) is miserably broken. It only gives me a watery milk at the bottom, and lots of bubbles and foam over the top. None of that silky milk texture that you need in order to have a proper latte. Take a look at he photos, this is as good as the automatic frothing of the milk gets. - The group head is misplaced and a little too high, I have to fill my portafilter with 22 grams of coffee (rather than 18) to have a proper puck. My friend got the same machine 2 weeks after this, and he doesn't have these issues. His americano is at 170 degrees, milk is always silky, and pucks are filled with exactly 18 grams of coffee. I have contacted them, but I haven't felt the support that I was hoping for yet. We will be doing a video chat with the support to see if things can be fixed. I have a lot of Breville products and I considered them the best. But this experience has changed my mind and I think I'll have to switch to another brand.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV211103bbMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Coffee, Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Just get it!

    |
    Posted .

    This may very well be the best purchase I've ever made. Simple enough to use and makes the best cup of coffee. I have no need for a coffee house now! It is a little pricey, but worth EVERY PENNY.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Well ,half dead on arrival

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Bought, set it up, won't turn on - unplugged it - now it's on ,made a few cups ,turned it off ,few hours later - it won't turn on - unplagged it from outlet again, made 1 cup ,turned it off - won't turn on - on the third day called customer support they just told me to returned it to the store cause lady on the phone didn't had any idea what's going on Not the quality you want for $800, returning and buying something else

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Coffee, Ease of use

    Rated 5 out of 5 stars

    Great ecpresso! Tastes like if you where in Italy!

    |
    Posted .
    Owned for 1 month when reviewed.

    Great coffee and very easy to use. Makes consistent coffee, leaning is simple and easy. Most everything is automatic at the push of a button. Coffee grinder and dispensing mecha ism is a plus.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Outstanding machine, Coffee Shop quality at home

    |
    Posted .
    Owned for less than 1 week when reviewed.

    I have purchased various espresso machines over the years (Gaggia etc) and been left very disappointed in the coffee I could make at home. I always ended up selling those products and going back to buying my coffee every morning from my local amazing coffee shop. I was resigned to never being able to easily replicate good coffee at home. How wrong I was. This machine is incredible. I consider myself a coffee snob. I only buy good beans and I only visit the quality coffee shops we have in our area. You will not find me in any of the franchise coffee shops. My first attempt at a cappuccino just blew me away. Its so easy to make it. The menu system helps guide you through it and you cant really get it wrong. It grinds the perfect amount of coffee, pulls the perfect shot and foams the milk to perfection. I have only had this machine 2 or 3 days and I have not been back to my local coffee shop. Now I just need to learn how to make those pretty patterns using the foam. I promise that you will not be disappointed in this machine. I highly recommend you watch videos online and see for yourself. Its not a full automatic so please do not expect to press Cappuccino and one magically appears before your eyes. There is some input needed but that's what makes it so fun. The milk is all done by the machine so you do not need to do anymore more than put the milk in the jug, place it in the right place and press the button. Then pour it into your drink. Its so easy! Big kudos to Breville for making one hell of a machine. You will not be sorry if you get one of these. Its not cheap for sure but its not Breville Oracle Touch pricing either. Purchase and pick up from Best Buy was simple and easy as always.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Breville Espresso

    |
    Posted .
    Owned for 1 month when reviewed.

    Ok. I have waited for such a long time to make this purchase. I finally did after several reviews reading and YouTube reviews and i agree Breville nailed this espresso machine. It is easily put together, use and understand in making the perfect espresso (at least perfect to me) cup after cup after cup. I went from a frequent Starbucks customer to Starbucks who? Cleaning is easy and you have all the tools you need. Cons - should probably come with a dump bucket for the price and a few more water hardness test strips. Other it turning itself on, i dont see any issues with this espresso machine.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wish I would have purchased sooner

    |
    Posted .
    Owned for 1 month when reviewed.

    Wow! I love this machine, or should I call it an instrument? I was so hesitant on buying this for so long but after dropping loads of cash at Starbucks every week I figured it was time. This is my first espresso machine and it is phenomenal. I’ve had this unit for about 1-2 months now and I still look forward to using it everyday. This unit is so easy to use once you get the grind tuned in to your favorite coffee. It looks, feels, and works like a well made product. I wish I would have made this purchase years ago.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent espresso maker at a great price

    |
    Posted .
    Owned for 1 month when reviewed.

    I've been a coffee lover for more than 45 years. This is one the most powerful, versatile, and intuitive machines I have used to brew my espresso coffee. I enjoy being able to grind, brew, and froth using one unit; I also appreciate the clean lines and stainless steal finish. If you are interested in a espresso maker that doesn't break the bank but offer most of benefits provided by more expensive and, usually, harder to use units, purchase this one.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine!

    |
    Posted .

    I really like this. It has been super easy to use. Used to spend lots of money walking to local coffee shop, now I hardly go (maybe on weekends when I’m out and about). Only issues I have: - sometimes the coffee grinds spill over towards the end of the grinding - when using the hot water, it will steam up the screen (usually block it with towel or hand if longer than 10 seconds - I.e using for tea) - not sure when I need to clean / descale. Is it truly that often? Seems unlikely, but uncertain.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    High quality and great warranty

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Does a great job in creating lattes that we were purchasing from Starbucks. Based on cost of the machine and coffe beans and milk, this machine will pay for itself in under 6 months. One of the reasons we went with this particular model is the 2 year full coverage warranty provided by Breville. So far we are impressed with this machine. The default settings were almost perfect with just the amount of grind time needed adjusted

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Coffee, Ease of use, Flavor
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good semi automatic Espresso machine

    |
    Posted .
    Owned for less than 1 week when reviewed.

    After extensive research on Espresso machine at this price, this is one the best for features. it is much easy to use, if one get familiar with basics of Espresso making this machine will make one make decent drinks in few tries. with every espresso brewed one learn more about more variables and how to control them. machine was very easy to setup as display walks one through, i have watched quite a few youtube video so i was quite familiar what to expect. even though it is expensive but most Espresso machines are. the best feature on this machine is almost no wait between shots and froth as heat system is quick with in 3 seconds of turning on unit. Built grinder is very easy to use. I was debating between Pro and touch model. i want the auto froth feature and Touch screen is a bonus form me, it helps quite a bit communicating what going on during brew cycle. Froth temperature of 160 F is decent Warm for Latte and Cappuccino, some people think it should be high, most Baristas recommend 150-160 temp, brewed coffee is also should be 190-195F other wise it looses taste. I own Technivorm Moccamaster Coffee machine for Brewed coffee so Breville touch will be strictly used for Milk based Coffee. i owned Nespresso for a while, the pod coffee get very expensive if you use multiple cups every day. this machine will be so much cheaper and pays for it self with in a year if you compare with Nespresso or Starbucks. quality of froth and Espresso is much better than Nespresso. If you have good quality Grinder there is bambino machine for half the price. I got Best buy 2 year warranty for peace of mind i wish they would have offered 3 year warranty.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Fancy Machine, lots of features, just not for me.

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Build quality seems great, step by step instructions on screen of how to set up machine. If you aren't familiar with grinding, tamping espresso this machine has many helpful tips, but in my opinion, is still not "easy" to use. The total screen interaction does put some limits on how to use the steaming features. Temperature is hot, but the way of the built, all the steam from the brewing or from the hot water spout fog up the screen. If relying on screen for next steps, which are required to begin next function you will find yourself needing to wipe the screen often to remove the moisture.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Breville - The Barista Touch Expresso Machine

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This product is better than advertised. My wife just loves it! Sometimes she hugs it! Just kidding. On a more serious note, this is a well made machine, it's durable, nice to look at, and is ideal for the coffee and expresso drinkers among us. I would recommend this product to anyone in the market for one. It's easy to use and well worth the money.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great machine!!!

    |
    Posted .
    Owned for 1 month when reviewed.

    I absolutely love this machine. Pricey but worth it! It makes a nice and well flavored and balanced expresso. It does take a bit of a learning curve to get the right balance of expresso Like dialing in on your coffee beans and getting the right dosing. Nothing YouTube can’t help out in.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend