Customer Ratings & Reviews
- Model:
- BES880BSSBUS1
- SKU:
- 6203022
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Barista Touch Espresso Machine for its ability to produce great coffee and its ease of use. The integrated grinder and touch screen features are also appreciated, along with the overall design and performance of the machine. While the price may be a concern for some, and the noise level is noticeable, the positive aspects of the machine seem to outweigh these drawbacks.
This summary was generated by AI based on customer reviews.
Great for family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect opportunity for us to show! We live it!
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso,very easy to use . Makes delicious espresso
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works well and makes the best lattes!
I would recommend this to a friendNot good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good the espresso is cold and not good to experience for the unit
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231106BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Faulty Design, Poor Quality, Overpriced
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after two years, just a few days beyond the warranty coverage. Error code ER05, related to a faulty milk temperature sensor. With the device and ingredients, this thing costs about $6 per drink. Go to Pete's and save yourself time and money!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240228BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Lasted 6 months!!! Breville Barista Touch
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in April 2023, now November 2023 it does not work. Ran the descale cycle and now no water moves through it. Spent a lot of money to have a reliable machine, and now I feel my money was not well spent.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231127BBMR-5. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Fresh Brew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Coffee Maker is Amazing. A little pricey but definitely worth it.
I would recommend this to a friendit’s was great till it stop work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the machine was great for about a month and a half and then it stop working so we spend over a thousand dollars for a machine that no longer works. Very disappointed
No, I would not recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lift weights almost daily. It takes a great amount of my strength to get the portafilter to its proper position. The entire machine moves as I try to turn it into position. I think there is a defect in the unit Best Buy sent me. There are times too when the filter remains stuck in the machine. I plan to return it. Really disappointed they would sent a defective product to one their Best Buy Elite customers.
No, I would not recommend this to a friendBroke after 6 month
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 6 months. Support was nonexistent and actively avoided me
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220819BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Pure frustration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warm coffee that gets cold in few minutes. Breville is always sold out on filters and any essential replacement part for this machine.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad customer service. Machine is not worth full price better get it when it's on sale.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Horrible Best Buy customer service!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy won’t honor promo! Buy this somewhere else.
No, I would not recommend this to a friendNoisy and messy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. My wife didn't like it. Had to return. Too big for my house. Noisy and messy.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Skip this unless you want an overpriced machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It simply does not make good coffee. I've owned good espresso machines, this is not one. Plus BestBuy claimed they shipped it and they didn't, then it came very late. The entire transaction has been unsatisfactory.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you regarding making sure you get a crema-filled, good-tasting shot. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210401MR-4. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Breville Barista Touch Temperature is too low!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Breville Barista Touch Temperature is too low and it does not go higher 140 degree
No, I would not recommend this to a friendYyyyui
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ttyyi yuuu ttyyy wrtyyu ttyyiigeryy try swdek gggy
No, I would not recommend this to a friendEspresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced Wish I could return - Found similar on Amazon for 1/2 the price
No, I would not recommend this to a friendBreville touch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine which takes the guess work of how much beans to grind. No scale needed to weigh the beans.
I would recommend this to a friendBreville barista touch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The breville barista touch is a great product. Would recommend
I would recommend this to a friend