Customer Ratings & Reviews
- Model:
- BDC650BSSUSC
- |
- SKU:
- 10735853
Customer reviews
Rating 4 out of 5 stars with 169 reviews
(169 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Rated 4 out of 5 stars
Love This Coffee Maker!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only purchased a week ago, so I can speak to longevity. But we love this coffee maker. The only reason I didn't give it 5 stars is that when making a single cup, you have to use the gold filter. If you use a paper filter, which is an option with this machine, the coffee drains through a bit slower & the machine doesn't keep the drain from the basket into the coffee cup open long enough, leaving 1-2 ounces of coffee in the basket. You can manually depress the shut off at the bottom of the basket to let most of that additional coffee to flow into your cup. I just use the gold filter for single cups & it works fine. I haven't done any of the calibrations this machine allows to the grind. With the medium roast coffee I'm using this makes a perfect cup using a #3 grind setting & #8 for the strength setting.
This review is from Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 4 out of 5 stars
A little messy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes good coffee and does the job. However, the carafe tends to drip from the spout after pouring. Also, there are grounds all over the place after brewing, needs a lot of daily wiping up.
This review is from Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Coffee quality, Ease of use
Rated 5 out of 5 stars
Great coffee maker.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is great. It took a little bit of trial and error to get the strength I was looking for correct. Now that that is dialed in, it makes an absolutely fantastic cup of coffee. It's also very easy to clean.
This review is from Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!!!!!!!!!!!!!! Works great!!!!!!!!!!!!!
This review is from Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic Coffee Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it since Aug 2019 and it always makes a grwat cup of coffee!
This review is from Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
My Breville Grind Control Odyssey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Breville Grind Control Odyssey Like a moth to the flame, my love for a good cup of coffee led me down the treacherous path of owning not one, not two, but three Breville Grind Controls. Yes, three. Each one was a siren, luring me in with promises of a perfectly brewed cup, only to dash my hopes against the rocky shores of malfunction and despair. Our first dalliance with Breville was promising, like a summer fling. It lasted about a year before the basket started shedding parts like a dog in spring. The grinder, no matter how much we pampered it with cleaning, became as stubborn as a teenager refusing to do chores. Yet, we were seduced by its sleek look and the convenience of grind-and-brew all in one. Undeterred, we waded back into the waters of Breville, buoyed by the belief that surely, this one would be different. Alas, it was not. The second one succumbed to the same ailments before it could even celebrate its first birthday. Breville, perhaps sensing our impending betrayal, sent us a replacement unit. It, too, died a slow, agonizing death, with the grinder grinding to a halt and parts falling off like a poorly made costume at a school play. Still, we clung to hope, as one does to a dysfunctional relationship, because we had other Breville kitchen items. We liked the idea of a matching set, a cohesive narrative in our culinary life. So, we gave it one final shot. Purchased in February, by June it was déjà vu all over again. The grinder was on strike and the basket was a disaster zone. Breville’s customer service suggested we return the unit for inspection and possible repair. The audacity! Were we expected to endure the coffee-less limbo while they tinkered with our machine? NOPE. We marched to a competitor, betrayal in our hearts, and began plotting the slow replacement of our other overpriced Breville gadgets. In the end, I must implore you, dear reader, do yourself a favor and steer clear of this money pit. Let my tale of woe be a cautionary one: don’t waste your money on the Breville Grind Control.
This review is from Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 1 out of 5 stars
One of the WORST I have owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Excessively needy of pampering and attention and only after a few years of minimal use, the calibration no longer works. You would expect a bit better product at this price point. It's a sad day when a Hamilton Beach out performs this "premium" maker. Do yourself a favor and get a nice burr grinder and a good drip maker and leave this one for the uninformed sheep.
This review is from Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231218BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Rated 1 out of 5 stars
Grinder stops working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these and both of them stopped working after a few months. The grinder just stopped working. I use the one have now for just brewing regular ground coffee.
This review is from Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV2400708BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Rated 1 out of 5 stars
Good Coffee? the jokes on me.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst coffee maker I have ever owned. To start off with the coffee filter compartment doesn't stay closed when you start the machine, grinds everywhere. Second it never makes the same amount of coffee 2 times in a row. I have it set on 12 oz , This thing will be replaced as soon as I can afford a good machine.
This review is from Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV221223BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.









