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Customer Ratings & Reviews

$399.95

Customer reviews

Rating 4 out of 5 stars with 169 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-169 of 169 reviews
  • Rated 4 out of 5 stars

    Love This Coffee Maker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchased a week ago, so I can speak to longevity. But we love this coffee maker. The only reason I didn't give it 5 stars is that when making a single cup, you have to use the gold filter. If you use a paper filter, which is an option with this machine, the coffee drains through a bit slower & the machine doesn't keep the drain from the basket into the coffee cup open long enough, leaving 1-2 ounces of coffee in the basket. You can manually depress the shut off at the bottom of the basket to let most of that additional coffee to flow into your cup. I just use the gold filter for single cups & it works fine. I haven't done any of the calibrations this machine allows to the grind. With the medium roast coffee I'm using this makes a perfect cup using a #3 grind setting & #8 for the strength setting.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    A little messy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good coffee and does the job. However, the carafe tends to drip from the spout after pouring. Also, there are grounds all over the place after brewing, needs a lot of daily wiping up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great. It took a little bit of trial and error to get the strength I was looking for correct. Now that that is dialed in, it makes an absolutely fantastic cup of coffee. It's also very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!! Works great!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Coffee Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it since Aug 2019 and it always makes a grwat cup of coffee!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Breville Grind Control Odyssey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Breville Grind Control Odyssey Like a moth to the flame, my love for a good cup of coffee led me down the treacherous path of owning not one, not two, but three Breville Grind Controls. Yes, three. Each one was a siren, luring me in with promises of a perfectly brewed cup, only to dash my hopes against the rocky shores of malfunction and despair. Our first dalliance with Breville was promising, like a summer fling. It lasted about a year before the basket started shedding parts like a dog in spring. The grinder, no matter how much we pampered it with cleaning, became as stubborn as a teenager refusing to do chores. Yet, we were seduced by its sleek look and the convenience of grind-and-brew all in one. Undeterred, we waded back into the waters of Breville, buoyed by the belief that surely, this one would be different. Alas, it was not. The second one succumbed to the same ailments before it could even celebrate its first birthday. Breville, perhaps sensing our impending betrayal, sent us a replacement unit. It, too, died a slow, agonizing death, with the grinder grinding to a halt and parts falling off like a poorly made costume at a school play. Still, we clung to hope, as one does to a dysfunctional relationship, because we had other Breville kitchen items. We liked the idea of a matching set, a cohesive narrative in our culinary life. So, we gave it one final shot. Purchased in February, by June it was déjà vu all over again. The grinder was on strike and the basket was a disaster zone. Breville’s customer service suggested we return the unit for inspection and possible repair. The audacity! Were we expected to endure the coffee-less limbo while they tinkered with our machine? NOPE. We marched to a competitor, betrayal in our hearts, and began plotting the slow replacement of our other overpriced Breville gadgets. In the end, I must implore you, dear reader, do yourself a favor and steer clear of this money pit. Let my tale of woe be a cautionary one: don’t waste your money on the Breville Grind Control.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 1 out of 5 stars

    One of the WORST I have owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Excessively needy of pampering and attention and only after a few years of minimal use, the calibration no longer works. You would expect a bit better product at this price point. It's a sad day when a Hamilton Beach out performs this "premium" maker. Do yourself a favor and get a nice burr grinder and a good drip maker and leave this one for the uninformed sheep.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV231218BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 1 out of 5 stars

    Grinder stops working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these and both of them stopped working after a few months. The grinder just stopped working. I use the one have now for just brewing regular ground coffee.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV2400708BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 1 out of 5 stars

    Good Coffee? the jokes on me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst coffee maker I have ever owned. To start off with the coffee filter compartment doesn't stay closed when you start the machine, grinds everywhere. Second it never makes the same amount of coffee 2 times in a row. I have it set on 12 oz , This thing will be replaced as soon as I can afford a good machine.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV221223BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa