Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $399.95

Customer reviews

Rating 4.1 out of 5 stars with 151 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note that the Grind Control 12-Cup Coffee Maker produces a great cup of coffee and is easy to use. Many appreciate its overall performance and design, while some find the temperature control and noise level to be satisfactory. However, a few customers have mentioned issues with the brewing temperature and pouring performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 151 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Breville Just gets it right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like a solid "German like" appliance.. The Breville Grind Control 12 cup just gets it right. Made with great materials and the needed features I wanted.. If you are a coffee drinker who is looking to graduate out of pre-ground coffee-hood.. This unit is an excellent step up! With a good quality bean you can really enjoy a cup of quality coffee here. Good price, value, and features.. with a nice ease of use.. I can recommend this unit (Breville) with ease..

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use
    Cons mentioned:
    Pouring performance

    Rated 1 out of 5 stars

    Disappointed find another coffee maker option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful design and easy to use but I would find another option. It’s overpriced in my opinion because it makes weak coffee, it’s hard to pour out the last cup, it’s also hard to clean the pot. When you pay that much you don’t want to drink coffee flavored water. We ended up returning it sticking with our French Press for now…

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your disappointment. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee but comes with a learning curve. It's a bit nuanced but once you learn the ins and outs it's very good

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best I've ever owned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee, easy to program. Easy to clean. Quiet grinder.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent coffee maker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality appliance that we know will last for years! Makes a nice strong cup of coffee. Parts are easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love Love Love!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cup of coffee, love the grinder, n auto set with thermal carafe, best money spent!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    So far...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in and we are completely stratified with the coffee maker. Makes a consistent pot of coffee. We also enjoy the ability to enhance the coffee strength from time to time and control the about of brewed coffee. We have cleaned the unit and kept the coffee shoot clear. So far we are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker, reliable, versatile....we are super picky but really enjoy everything about this coffee maker!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good looking machine.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville - the Grind Control 12-Cup Coffee Maker is a good looking machine. I always want an Integrated Grinder coffee maker and this one is beautiful. I have this machine for 2 months now. I have a little problem with grinder where it seems to pull the bean in on one side only which I'm going to bring it in for exchange. Great machine regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Grind n brew

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tasting coffee. Easy to use. Not so easy to clean. And as far as I know, no way to customize the amount of grinds produced per preset water setting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hot water system is not hot enough for the coffee. Even if you put the grind system and strength to 8 which is the max the coffee still looks light and tastes sour which means it is not extracted enough to taste good for a coffee. I have to return it. The item is quite expensive and the product does not seem to be working as expected for a Breville.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV260105BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Makes great coffee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and easy to use. Requires some busy work to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Breville coffee machinr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee machine. Has a burr grinder and grinds coffee with different grind options. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Worth the cost

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pricey for a coffee pot but so worth it if you enjoy drinking coffee for more than just the caffeine. Takes the guess work out of brewing and consistently delivers a great cup of coffee. I also love the option to brew a quick cup without having to make an entire pot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great coffee maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coffee maker the grinder is perfect, you can get light ,medium or strong coffee I like the idea that you only have to fill the water tank select the coffee level and that is it, worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Brewing

    Rated 1 out of 5 stars

    Worst Breville experience EVER!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted this coffee pot for years and finally purchased it. I was so excited when I unpacked it and perked my first pot of coffee with freshly ground beans. About halfway through the first pot it started steaming and sputtering like a locomotion then the front door popped open and a beeping sound started. When I checked the pot it had only brewed a little over half a pot. OK, not good out of the starting gate, but I tried again. I cleaned everything up, made sure the grinder was clean, did the trouble shooting from the instruction book and tried again. This time it worked fine with a scrumptus pot of coffee, hooray. It worked fine for the next couple of times then it did the same thing again. I tried decalcifing it like it said and it worked fine again for a few times then the same thing happend, the door would pop open and steam would go everywhere. Each time I would fill the resivour with 12 cups of water but only get 6 to 8 cups would brew in the pot. It was interesting that it never leaked and left water on the counter but it would steam so much that it would only brew a part of a pot. My husband and I tried everything to make this coffe pot work but I finally had to return it. Note: Most of my family members own Brebille products and are very satisfied, I just got a lemon.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210823MR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information. brevilleusa

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best Coffee Maker On The Market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything that Breville produces stands for impressive build quality, and great functionality. The machine itself feels premium when it comes to closing hatches and pressing buttons. However, most importantly it brews excellent coffee. It is able to have varying grind control settings for different types of beans, which are stored in a half pound bean hopper. This machine is a little on the pricey side, but I certainly don't regret the purchase and you will see so too if you choose to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Breville coffee maker is ok. I bought this since I had bought the Breville espresso maker and loved it. The downside with this coffee maker is it doesn’t keep the carafe hot for that long. I’m not sure if the plate really heats up. It’s also very sensitive. Sometimes the filter door will open when the coffee isn’t completely done. I like the convenience of not having to make an entire pot but for the price it doesn’t perform that great. Coffee is good and you can set the strength which is also a plus. Save your money and wait for something better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good coffe maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the coffee maker for over 3 months now. I’ve only used the pre ground coffee option, but I enjoy all the features it offers and it’s simplisity. I’m very satisfied and would not hesitate it purchase another in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    The best coffe maker you can buy.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just the easiest to use coffee maker, but outstanding quality of the roast.

    I would recommend this to a friend
Sponsored