Customer Ratings & Reviews

After much research, we replaced a broken De'longhi espresso machine with this one. There is little doubt that this is a very nice machine and generally works well. I would say however, that a machine of this caliber should be able to make a regular cup of coffee. It does have an Americano beverage but this is not quite the same. An Americano just makes an espresso and then adds hot water to it. That's different from passing all of the water through the grounds as in a regular cup of coffee. I have found a sweet spot by customizing an Americano using a larger shot size (a Lungo or a Lungo +) and a small amount of hot water (2oz is as small as you can go). The machine also lets you chose whether it does the water first or the espresso which is nice. If you do the water first, it preserves the crema and produces a delicious cup of coffee. I have also found the touchpad to be a little quirky. Sometimes I have to repeatedly press a selection to get it to work. Also the beans don't always fall down through the hopper as one would like. When that happens, I tap on the hopper to dislodge the beans. Also, if there is not enough water in the machine to complete a beverage, it will stop and ask for more water. The problem is, after you add more water, it does not complete the beverage. The message goes away but the beverage is left in whatever state it was in when the water ran out. So you need to check the water level frequently. The machine also discharges water into the drip tray through its normal operation, not just a spill so you need to empty it often. And finally, the hot water discharge does not seem to be aimed very well. You really need to push the cup all the way to the back of the machine or it might splatter outside the cup. To sum up, it is a great machine but I could not give it 5 stars due to the issues noted above and its very high price tag. If you do get one, do yourself a favor and buy the protection plan. There are hundreds of points of failure and we are currently sitting on a bricked De'Longhi espresso machine that cannot be repaired.

So fare so good! Never knew how good home espresso could be! Easy to set up and use. Glad I paid the extra $$ for this version.

I did a lot of research into a lot of espresso machines and this one checked all the boxes for me. If you are looking for a semi-automatic machine offering a streamlined experience with some automation (auto tamper feauture for example), yet still giving you control and involvement in the espresso-making process, this is the machine for you. This gives me the cafe/coffee shop quality espresso I was hoping to get at home, so that I could make my own drinks at home with ease and still have some semblance of control if thats what you want.

terrific machine, really top-tier quality. precision dialing on pours, minimal if zero grind wastage. perfect pours, constantly refining based around beans. couldn't recommend more-the price is high but it really is worth it when you factor in all of additional features vs the other lesser models. you're paying for the best and you get it

This machine is a really good machine, except for the fact that it has more manual than I thought it would. Overall, though I think you will like it, a flavor is amazing.

This one is a life changer. Breville knocked it out. Yes its pricey but its ckmpletely worrh it. The new software makes set up and use crazy easy. If you prefer to manaully froth your milk in a never ending searxh to perfect your latte art, then this machine isnt for you. But, if you dont mind having a decice that brews coffee beans, and froths several different types of milk perfectly with little intervention- look no further.

I purchased my Breville coffee machine in February 2025, and I couldn’t be more impressed. From the very first use, it has exceeded my expectations in every way. The build quality is exceptional, with a sleek design that fits beautifully in my kitchen. The machine is easy to use yet offers a level of control that allows me to perfect my coffee just the way I like it. The espresso it produces is rich, full-bodied, and topped with a perfect crema. The steam wand is powerful, making it effortless to create velvety milk for lattes and cappuccinos. One of the standout features is the precision and consistency. Every cup tastes just as good as the last, thanks to the machine’s advanced temperature control and customizable settings. Cleaning is also simple, making the overall experience even more enjoyable. Breville has truly delivered a professional-grade coffee machine that transforms my daily routine into a barista-like experience. I highly recommend it to anyone looking for quality, reliability, and the perfect cup of coffee at home.

Love this machine! The only capability that I wish it had would be heating above 165°. The machine has an internal temperature gauge that allows you to set your temp between 150-165, which is ideal, but I like my beverages a bit hotter :)

I've personally owned enough models/brands to feel confident in making the claim that this is THE BEST machine on the market. Competitors may have different features, but when you factor everything in and compare, Breville stand out!

Makes amazing coffee. Easy to setup and cleaning is very automated.

The machine makes great tasting espresso and the automation takes the guesswork out for a perfect shot every time! It also looks beautiful on our counter! My only negative is the clock as it’s always 4 hours off no matter how many times we set the time. The price is also a bit steep compared to other similar espresso machines.

Love this machine! Its the best and very easy to use vs some of the ones where the quality of the coffee made would be different every time.

Glad I made the purchase what an amazing machine enjoying all my different especially drinks daily and get what you pay for it

Love our new coffee maker. It makes delicious cappuccinos and espresso. Every cup is amazing, no need to go to Starbucks except to buy the coffee beans. Love the blue color!

Absolutely LOVE this machine. I was using a breville Bambino and DF64 grinder for my daily espresso drinks prior to purchasing. I can say that this machine produces consistent and fantastic espresso. Very happy with the purchase.

Love making good coffee at home and offering it to our guest

We are very happy with our coffee machine. We use it every day since purchase.

Expensive… But works great.. To me, it’s worth it..

I love this machines is quiet, faster and make a delicious coffee the water dispensers is in perfect place

The flavor of the coffee with this machine no bitterness very smooth taste easy to operate. Very happy with my purchase.