Customer Ratings & Reviews

Excellent machine. This was a bit more expensive than other models but worth it. Easy to use and works quite well

We have a 9 year old unit and wanted to try out all the new features this brought forward. Very pleased!

It looks cool but it cooks unevenly. Items in front are hotter than items in back. Even for simple toast.

Perfect oven !! I was highly impressed with the easy to use instructions and mechanisms.

Nice functionality. However, the heat for toasting seems pretty weak causing a longer time compared to similar devices.

It was a Christmas gift and they loved it! They have wanted one for a long time!

Very difficult to clean because of the exposed elements and the lower pan stains. Returned it.

Excellent product Just what I’m looking for and easy to clean

Great very effecient , bout this for my wife and she loves it

This review is not about the unit but about BB. Bought the unit and the order was cancelled and hour after I left the store. Has to go back to the store to find out why and they had a cheap excuse about warehouse availability. Should have known that before when I was in the store.

Great oven. The Air Fryer is amazing. Easy to clean.

Only worked for 2.5 months. I absolutely loved it. Then one day I pressed the power button and nothing. 2 things, use gloves when using this- I burn myself everytime if I don't. For the manufacturer, I would like a tray that fits on the bottom below the air basket to catch drippings. I do not care for the pull out tray underneath the unit.

As I posted on Trust Pilot: "Created a ticket on Sunday, no response still by end of day Thursday. Call wait was 90+ minutes - said they'd call back 2 days ago. Abysmal! EDIT: [I received the canned "Sorry" message]: Here we go, the canned "Sorry" followed by ALL THE THINGS TO DO THAT I'VE ALREADY DONE! If I ran my company support desk like Breville, I wouldn't need one - I'd have NO CUSTOMERS." I think that says it all... looks nice, worked for a month or so, then radio silence from Breville Support (I am assuming they actually have some).

Piece of junk. Made a loud buzzing noise the entire time (whether in use or not). It also seemed to draw a lot of power when not in use. I was super disappointed...

Breville’s BOV860 is Breville’s newest entry into the countertop oven space. Like previous models, it offers a plethora of cooking modes, Breville’s Element iQ system (4 different elements individually controlled to heat evenly), and easy to use controls. Unlike previous years, Breville is capitalizing on the growing popularity of air frying by including it in the name ‘Smart Oven Air Fryer’. While the most astute might see this as simply a new mode to highlight the super convection settings of previous models - the included basket and mode are no joke. Breville is smart to hop on this latest fad (or non-fad in my opinion). If you’ve ever considered a Breville convection oven, the BOV860 models will definitely be familiar. Breville has incorporated the same design over the past near decade. That isn’t hurling any insults - in fact I would say it’s laudable. The design itself is timeless, incorporating dials and buttons that are easy to use, and an LCD screen that is backlit and responsive. Nothing is over-engineered here - rather it feels just right. Adjusting the temperature, or time are accomplished through the largest dials, while the mode selection is a smaller dial near the start button. The start button itself is a momentary press that illuminates when the cooking cycle is running. There are four smaller buttons that adjust the temperature unit (Celsius to Fahrenheit), turn on/off the oven light, adjust the convection setting, and finally one that helps communicate that you’re cooking frozen foods. Capitalizing on the engineering to get this right is wise and using dials for the numeric entry tasks beats a number pad every time. The dials themselves are fun to use with smooth action, and responsive feel. It's akin to a high end audio system. The overall design is also quite nice. The Black Truffle color blends nicely in my black/stainless kitchen. The door handle is a stainless that is solid feeling and moved far enough away to avoid burnt hands. The interior has magnets, instead of wire mechanisms, that help pull the cooking tray out when you open the door. The door is very eager to close, so be careful to hold on to it all the way as it will slam shut and potentially knock your food to the crumb tray. The removable crumb tray is easy to pull out and clean and blends perfectly with the design. There are also nice design touches, like turning the light on during the last 30 seconds of a cycle so you can see if your food is truly ready - and adjust for more time and temperature adjust if needed. The beeping of the oven is a bit loud for my tastes (as our family room is adjacent to the kitchen). The included accessories, a pizza pan, wire rack, broiling rack, roasting pan, and air fry basket slot into one of three positions. The window includes reminders of where each should go for different modes. For instance the broil mode is etched into the glass as the top position while the air frying basket is shown on the middle position. The interior is spacious, and accommodating of a decent amount of food. Our old toaster oven would require several usages just to warm up leftover pizza for our family, whereas the Breville can accommodate 4-5 slices from a large pizza easily. Out of the box the Breville sports 13 modes: Toast, Bagel, Bake, Roast, Broil, Pizza, Cookies, Reheat, Warm, Air Fry, Slow Cook. I used about 6 of the modes so far, and have had generally positive results. As with any kitchen appliance, there is some learning involved on the operator side, but generally speaking the modes did what they claimed. Air frying: The titular air fry setting operated perfectly - even beating my dedicated air fryer at its own game. The included basket is large and accommodating. Fries were crispy, chicken nuggets were cooked to perfection. Unlike my dedicated air fryer, there is a preheating time for best results. That said frozen to cooked took maybe 2-3 more minutes in total. We tried this setting with reheating some fast food leftovers, and it delivered the goods in just a few minutes. This is by far the most used mode so far, as many frozen foods crisp up so nicely without burning using air frying. Toast/Bagel: The toast setting was a bit of a conundrum. I’m not sure if it just is our choice of bread or what, but this toaster on the lightest setting seemed to overdo it. The toast was good, but maybe we just like our toast not quite as crispy as Breville? And perhaps lending credence to the bread type was the fact that Bagel seemed to do a better job for us. Pizza: Frozen pizza’s aren’t normally our thing - but occasionally we’ll not want to have to deal with the cost or time of delivery. Here the oven did a great job of cooking the pizza when following the convection oven directions. We’ve had decent luck with our full oven, but the Breville seems to just be better at it. Crust was crispy, toppings were just the right amount of crisp, and the cheese was thoroughly melted. Reheat: The reheat setting is one of our more used functions for a toaster oven. Leftovers are very common in my household, so this one is an important mode for us - as the microwave doesn’t do great with anything that includes bread or breading. Here the oven did a good job, but took significantly longer than our previous toaster oven (an infrared model). Pizza that would take 3 minutes in our old oven generally took 6 minutes to reheat here. This was offset by the fact the capacity was much larger. Perhaps there’s a bit of ‘dialing in’ we need to do yet to understand how to use this setting effectively, but ensuring not to overcook, but just reheat effectively is important. Bake: I only used bake mode once, but it seemed to do a good job of standard convection cooking. It’s nice to know, especially on hot summer days, that we could still do a frozen lasagna without firing up the full sized oven. The Breville Smart Oven Air Fryer is a versatile piece of kitchen equipment. While nothing can beat the speed of the microwave, toaster ovens have a special place in my heart for warming up food quickly and deliciously. Breville offers a strong option here with the super convection providing the equivalent of a dedicated air fryer. Being a huge proponent of my air fryer, seeing this toaster oven do it so effectively means I can free up some more cupboard space. Compared to our old infrared oven, this oven is louder - especially when super convection is on. Still it is much quieter than our dedicated air fryer. The sheer capabilities of this oven should make it a short list purchase of anyone living in a space constrained kitchen. I like the fact that it can do so many things, and do them well while maintaining a relatively small counter space investment. While larger than our old infrared toaster oven, it required only a little more width while offering a ton more cooking space. The ability to do slow cooking as well is something that while I haven’t tried yet (and so far each mode does exactly what it promises), seems like yet another function that replaces a large dedicated piece of equipment. Even if you have the space for dedicated devices, the Breville makes things so easy to use. The convenience and ease of use make this a device worth investing in. Despite perhaps needing to figure out how to get my toast perfected, and quiet the beeper, the Breville has won a permanent space on my countertop. Definitely recommend this oven!

I have had TWO Breville pros, and they both worked fine but crapped out in about 18 months; one was the heating elements, and the other was peeling inside of Teflon coating, which is unexplainable and inexcusable! I just purchased a Kitchen Aid which seems better overall.

Not the same oven we purchased last time. The old (larger) Smart Oven Air is now the Smart Oven Air "Pro". If we had known they changed the name we would have purchased the Pro version. It's nearing Christmas time and no time for exchange. The Grinch must be making these ovens now.

This was bought for a gift, so I have no idea how good it works or if it was worth the money...

Minimum 50 character for 25 bonus points from my Best Buy purchase

I am very happy with the performance of this product. Toaster works well and the air fryer makes some very tasty snacks.