Customer Ratings & Reviews
- Model:
- BOV860BSS1BUS1
- |
- SKU:
- 6412355
Customer reviews
Rating 4.7 out of 5 stars with 739 reviews
(739 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Smart Oven Air Fryer is easy to use, with an excellent air frying capability and great overall performance. Many appreciate its size and baking capabilities. However, some customers have concerns regarding its price and the noise it makes. A few customers mentioned difficulty cleaning it and issues with the door.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great features and cooks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I needed. Does get a little more hot on the exterior than I expected
This review is from Breville - the Smart Oven Air Fryer - Black Truffle
I would recommend this to a friendRated 5 out of 5 stars
smart oven air fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small smart oven air fryer. Really cooks food great and also in a short time.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy disappoints - damaged product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product arrived damaged. It arrived late, and I was away from my home so I missed the return window and Best Buy will not exchange
No, I would not recommend this to a friendRated 5 out of 5 stars
Really great buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves this, got it has her gift. It’s so nice and efficient.
This review is from Breville - the Smart Oven Air Fryer - Black Truffle
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I’ve done thus far. Loving the way it cooks
I would recommend this to a friendRated 5 out of 5 stars
Oven Air Fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Oven! I love to cook, and this oven is perfect.
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Good price for the oven. Recommend it.
I would recommend this to a friendRated 4 out of 5 stars
Great just wished I upgraded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine and we use it all the time. Cleaning is easy and the results are great. Wish I had gone one series up
I would recommend this to a friendRated 1 out of 5 stars
UNIT HAS FAILED AFTER A FEW WEEKS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this unit for a short time -I can't turn it off - I have to unplug it. Internet has instruction as to how to repair the circuit board! HUH? - I have to do that?
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240916BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Rated 2 out of 5 stars
Air fryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to clean after used , never recommend…..
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
- Pros mentioned:Air fryer, Ease of useCons mentioned:Cleaning
Rated 5 out of 5 stars
All in One that Really Does It
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so impressed with this device. Out of the box it was super easy to set up and it is well engineered. From the easy pull plug to the tray level indicators on the front door all the controls are easy to understand and use. This is packed with features which usually means hours with the manual. If you are familiar with a toaster oven with convection then you can probably take to using this right away. For me the air fryer function is what I use every day. It works great for frozen precooked and raw products by cooking them evenly. The oven light makes things easy to see to check on progress. There is so much more from warming (which I used to proof bread perfectly) to slow cooking (no more dragging the crock pot out making space etc..) you really can replace several devices with this one appliance. I have had many toaster ovens, toaster / convection ovens and this one is clearly the best. I have used it to cook a variety of foods and it works perfectly. Usually I try to mention a down side when I take the time to put in a review but with this the only thing I can think of is to put a piece of foil on the crumb tray to make it easier to clean. After that all I can say is happy eating!!
This review is from Breville - the Smart Oven Air Fryer - Black Truffle
I would recommend this to a friend - Pros mentioned:Ease of use, Toasting
Rated 5 out of 5 stars
Handy dual-purpose countertop oven/air fryer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is nice and compact. It’s spacious enough for a 12” pizza but takes up a small footprint. It’s not quite as spacious as our previous countertop oven but doesn’t feel cramped or smallish during use. Oddly, when I compared the specs of each oven the physical dimensions listed in the specs were nearly identical. I thought that seemed odd due to the obvious visual size difference, so I measured with a tape measure. The depth of this oven is spec’d at 14.6” but usable space is actually closer to 13”. The full depth measures 14.6” if including the small internal recessed cavity in the back wall. Since nothing can reasonably fit in this cavity other than maybe the tip of a sandwich, I don’t really consider it part of the usable depth. Setup was easy and straightforward for the most part. I washed all the pieces before use as instructed, wiped down the inside of the oven with a damp cloth and dried it thoroughly. I then tried to insert the crumb tray but mistakenly thought it was supposed to be inserted inside the oven. After a few frustrating minutes and one unsightly interior scratch from the crumb tray, I realized I was supposed to install it into the exterior cavity underneath the door. The instructions only show a generic illustration of the tray being inserted with an arrow pointing towards the oven. A more detailed illustration or clearer instructions would have likely helped me avoid the initial mix-up and subsequent scratch to the interior finish. I then performed the initial 20 minute burn-in as instructed. The user guide says the burn-in is to burn off protective substances from the heating elements. The oven emits pretty strong vapors during burn-in. The guide says the vapors are harmless but I opened several windows and suggest doing the burn-in in a well ventilated area. Thankfully, the odor didn’t last long but again, that was also with numerous windows open. Cooking with the oven is simple and intuitive. There are numerous presets for different cooking scenarios. These presets include toasting, baking, roasting, broiling, slow cooking, reheating, warming and air fry. There are also presets for specific food types like pizza, cookies, toast and bagels. Most of the presets use convection by default. Air fry uses “super convection”. The convection can be toggled off if desired. That’s good because convection can dry out certain foods and I don’t always want to use it. The oven bakes like a champ. I just select a preset, make any desired adjustments, set the timer and hit start. Basic baking is very good and cooks nice and evenly on the top and bottom if using the middle rack. Pizza, cookies and pork chops all baked nice and evenly in normal baking mode. We havent encountered any issues with any hot or cool spots during cooking. Ironically, we don’t normally use toaster ovens for toasting but I did toast a few slices of wheat bread just for testing purposes and was satisfied with the results. It toasts nearly as fast and well as our regular toaster but can handle a lot more slices at once. It also allows adjusting the level of toast darkness. The air fry seems to work as well as our dedicated air fryer. We’ve only cooked fries and French toast sticks with the air fryer so far but they came out just as well as when we use our dedicated air fryer. My only concern is that oils and juices can drip down from the air fry basket onto the crumb tray and lower heating elements. There are a few neat features with this oven. The door has dual magnets that align with the main rack and pull the center rack out a little when the door is opened and pushes it back when the door is closed. This is very handy if a mitt isn’t readily available or if the cook wants to take a quick close-up peek at food or check food temperature during cooking. There is also an interior light which is a very welcomed feature. This is the first toaster oven we’ve ever owned equipped with an interior light and it’s extremely useful. I also like the clear and concise illuminated controls. There is never any question whether the stove is active or not and key features are easy to quickly identity and use. The Breville smart oven air fryer is a nice combo appliance that is capable enough to replace two countertop appliances with one. We’ve temporarily retired our dedicated air fryer. As long as we don’t run into any unforeseen issues with air frying, it will likely stay retired because we appreciate the reclaimed counter space. It’s not the largest countertop oven in terms of interior cooking space but is sufficient for a small to moderate sized family. In addition to the wire rack, it also includes several helpful cooking utensils including a 13” pizza pan, broiling rack, air fry basket and enamel roasting pan.
This review is from Breville - the Smart Oven Air Fryer - Black Truffle
I would recommend this to a friend - Pros mentioned:Air fryer, Ease of useCons mentioned:Crumb tray
Rated 3 out of 5 stars
Good Smart oven with cleanup issues
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be a good way to consolidate some appliances since I love to air fry, bake and broil. This unit will do that and more in a relatively small footprint. Controls are simple to use and has no connection to the internet or an APP unlike most appliances these days. Time and temperature settings are automatically suggested based on what you want to cook. Either setting can be easily changed. One noticeable miss is that there is no clock on the panel. First I used it to air fry chicken wings according to a supplied recipe card using the roasting pan and the wire grate. I would consider it a success. Next we tried chicken legs the same way. I can make enough for two people and have some room to spare, but not much. Both items came out nicely browned and juicy inside. Now the bad part is that cleanup is really a chore after making chicken that spits all over. While cleaning the first thing you notice is that the internal light will not stay on making it hard to see what you are doing. Cleanup of the inside top of the oven ( behind the top heating elements ) is almost impossible. I don't see a way to clean this area. Right now it is greasy. Cleaning the sides and bottom is a lot easier since there are no access issues and the walls have a non stick coating. Accessories include a fry basket for items that do not drip, a pizza pan and a roasting pan with a wire rack. It is advised to NOT clean these items in a dishwasher. I have made frozen waffles and toast but there was smoke due to the grease from the aforementioned chicken dinner. A normal toaster would have been faster for both items. I look forward to trying air frying with items that don't drip and spit creating a cleanup mess. I'm sure the oven will perform well. I will also try the slow cook function. Of course the first meals I made created a cleanup mess but that should not totally detract from the usefulness of this smart oven but it is something a user should know about before purchasing.
This review is from Breville - the Smart Oven Air Fryer - Black Truffle
No, I would not recommend this to a friend - Pros mentioned:Air fryer, Ease of use
Rated 5 out of 5 stars
Versatile oven with added functionality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a smart countertop oven with multi-function cooking modes. It is a compact unit with sleek design, but not small. So, make sure you have enough countertop space. This replaced my need to have separate microwave, air fryer and an oven. The oven comes with these accessories: Air Fry basket, Enamel roasting pan, 13" non-stick pizza pan, Wire rack, Broiling rack. It is amazingly easy to use and easy to clean, thanks to the non-stick interior. I was able to make fries using the dedicated air fryer option easily and it turned out to be crispy and delicious. The oven is also good at baking pizzas, cookies, toasting bread, reheating food, etc. which I will be using this from now on. The LCD display is extremely useful indicating the mode you are using, the temperature, and the timer. The temperature setting ranges from 120F to 500F. The oven light turns on automatically when you start cooking. You can also turn it on manually to check on the food. Overall, this is a great oven with added functionality that can help replace multiple appliances into one and save space. I would recommend it to anyone looking for a new oven.
This review is from Breville - the Smart Oven Air Fryer - Black Truffle
I would recommend this to a friend Rated 2 out of 5 stars
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with broiler or air fryer functions. Disappointed.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We sorry to know that the oven doesn't meet your expectations. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 4 out of 5 stars
Reduction in Size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller interior of my last one, but exterior same size??
I would recommend this to a friendRated 1 out of 5 stars
Product was delivered factory damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was delivered damaged. It appears to be damaged from the factory as there was no damage to the delivery box. No quality control.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV211111bbMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Rated 1 out of 5 stars
Poor Quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased/returned three times and all were had exterior dents and scratches
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Well-designed, functional all-in-one oven
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Breville Smart Oven Air Fryer is so well-designed, functional and easy to use that it could be your only oven, while also replacing a toaster and air fryer, if you live in a studio apartment. I tested this Breville oven making steak and cheese nachos, and it preheated much quicker than my wall oven; the nachos were cooked perfectly and evelnly in 5-6 minutes. It reheated take-out pizza flawlessly in just a few minutes and air-fried French Fries beautifully. I also made Teriyaki-glazed salmon, and it cooked perfectly even. I look forward to using this Breville Smart Oven regularly. Pros: - beautiful design, fit and finish - intuitive to use - large, clear digital readout - presets for different functions, such as toast, bake, reheat, air fry, etc. - bright oven light automatically turn off in a few minutes - magnets on the door pull the rack out a couple inches if rack is in the middle position - large enough to cook a 13-inch pizza, a whole chicken, roast, or a large casserole - comes with multiple cooking racks and pans, including a baking/broiler pan with broiler rack; 13-inch pizza pan; air fryer basket; and baking rack. - three rack height settings for broiling, air frying and baking - baking rack and air fryer basket lock into the channel, to avoid you pulling hot food out and spilling it accidentally - mesh air fryer basket is larger than stand-alone air fryer baskets - appliance cord is adequate length and has a hole so you can pull it out easily. Cons: - none I recommend this Breville Smart Oven and Air Fryer. I like it so much that I bought one for a wedding gift for a family member!
This review is from Breville - the Smart Oven Air Fryer - Black Truffle
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Crumb tray
Rated 4 out of 5 stars
Versatile, made good food
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Breville Smart Oven Air Fryer was my first introduction to convection cooking. In the week I had to test the unit, I made pizza, different kinds of toasted bread, seasoned french fries, corn dogs, brownies, and two different preparations of pork chops; they all turned out wonderfully. I was a bit worried that convection cooking would cause dehydration (based on what I read), but thankfully I didn’t experience this issue. As someone who uses a microwave frequently, I really appreciated the time savings that convection cooking affords over a traditional oven or toaster oven. I was a bit surprised, however, at just how variable these time savings are; it seems convection cooking requires a bit more attentiveness than conventional cooking. The results I achieved with this oven, combined with its versatility, will likely result in me eating more fresh home-cooked meals in the future than would otherwise have been the case. [ Pros ] - The wide range of functions offers great flexibility. - Pizza pan, wire rack, broiling rack, roasting pan, and air fry basket were all included. They can all fit in the oven simultaneously for easy storage. - The unit is of a good size that accommodates most small-scale cooking without being too bulky. - Has reduced heat generation and power consumption compared to more traditional alternatives. [ Cons ] - Pulling the front door down causes the crumb tray to partially pull out which is a nuisance when repeatedly checking on the status of the food inside. - The inside light turns off automatically after a short time, with no apparent way to keep it on. It would be nice if the light button would be a toggle with no timer, which would help when cleaning or keeping a close eye on food status. - The convection fan is surprisingly loud. - The manual lacks general direction in how the temperature and duration should be adjusted—with or without convection enabled—when following recipe/product instructions for conventional ovens.
This review is from Breville - the Smart Oven Air Fryer - Black Truffle
I would recommend this to a friend










