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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 509 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Smooth Wave 1.2 Cu. Ft. Microwave for its ease of use, overall performance, and quiet, soft-close door. Many appreciate its perfect size, top-notch design, and well-thought-out controls, as well as the convenience of its heating capabilities. However, some customers find the price a bit high, and a few have expressed concerns about the clock not being illuminated and difficulties with the popcorn setting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 509 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful and sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Breville microwave for over a month now and we love it! The sleek design, soft close, very quiet, and all the extra features that an ordinary microwave doesn't have. It’s definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is fantastic. When our microwave stopped working I was looking for something that would hold up for a long time. I almost dismissed this one right away thinking a microwave could never be worth that much money but with how great the reviews were I couldn't help but be curious. After doing research my husband and I have never been so excited about buying a microwave. We brought it home and were so happy to realize it really does work just as well as it promises. Perfectly reheated leftovers from pizza to soups. No more guessing when heating up frozen vegetable or breakfast sandwiches. This microwave is 100% worth the money. It works better than I ever thought a microwave would and it looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    The smoothest wave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microwave works great nice defrost action the one thing it needs is a timer. It runs quite and has a good popcorn mod .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this microwave. I particularly like the Smart Defrost and Smart Reheat Functions. Everything works well and the unit seems powerful enough for our needs. It looks good and cleans up easily.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Not Your Cheap $50 Basic Unit

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who would have thunk you needed more than a cheap $50-ish microwave. Sure, that will certainly get the job done of heating your food for the time YOU put in, but why rely on yourself to guess how long it takes to heat up your food when you can take the guesswork out of the equation and let the microwave itself decide based up its smart detection technology. It is almost like self-driving a car where you tell it where you want to go and sit back and enjoy the ride. In addition to the cooking smarts, you have lots of other bells and whistles on the unit, and of course the basics. The first thing you have to get used to is the dial for setting cook times when you time things yourself. You can't just punch in 3 minutes but must rotate the dial. Or you can also hit one of the specific buttons for heating pizza, melting butter, popping popcorn, or defrosting meat. The oddest thing to get used to is the quiet closing of the microwave door. You get so used to that latching sound when you close the door that you miss it for a while and wonder if the door is actually closed. Along with the mute function, this allows you to use the microwave in the middle of the night without risk of waking someone up. There is also a couple of sounds to choose from if you do want notification and... volume control for those times when you want it extra loud. Might just have to consider more Australian brands in the future as this one is a certain hit, especially those that have been around since the 1930s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good looking -.not do good relisbility

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice looking product; has some helpful features. BUT it seems to have a life of 15-18 months. my partner like it aesthetically, but i dont like the poir reliability/ life. seems electronic components exposed to ‘cooking temp’ heat cant stand the stress.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondeful for an office space. Works well and looks good

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Expensive, but Amazing

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, the exactness is impeccable. You can heat up exactly what you want with optimal heating settings. This may scare older generations with how customizable it is so be wary if this is a gift to a grandparents. 1.2 cubic feet at this price is a bit on the higher end but you're paying for the technology that it comes with, and the capabilities it provides are no fluke.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Completely satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with this microwave. Easy to use. Multiple functions which are actually useful. The "Smart Cook" and "Smart Defrost" functions work well and have been very useful. Quieter than any microwave I have had.

    I would recommend this to a friend
  • Cons mentioned:
    Popcorn

    Rated 2 out of 5 stars

    Died after just 2 years of not popping popcorn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never successfully made a bag of popcorn. Major flaw. Basically a deal breaker for my partner but we forged on. The sensor based reheating and cooking were excellent. Reheating a plate of leftovers just worked. Would've been nice to have a countdown but a little faith and the food was properly warm. Bought this on sale in 12/2021. Spent $380 hoping an investment would make it last longer than our previous microwave's 6 year run. It just died - trips the circuit breaker and GFCI every time it heats up. Thirty months of service for a $400 appliance is a joke. Or maybe that's exactly what they want...

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240328BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information. brevilleusa

  • Rated 5 out of 5 stars

    Loving My Breville

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Breville microwave is a great. I am loving the features of "smart cook", "smart reheat" and "smart defrost". My food is cooked to perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! Quality and presentation are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Doesn’t last. Very disappointed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this microwave with all its features and ease of use. Lots of programmed settings like the melting butter or the popcorn setting make it super quick and easy to use. Its also really attractive and easy to clean. Unfortunately, it stopped working just a month past the 2 year warranty and Breville was not very helpful. They offered 20% a nee microwave but why would i spend another $350 on an appliance that only lasts for 2 years? Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have that microwave for about 2 years now ..it was the best Thing i ever bought .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth Wave is expensive, substantial machine - seemed well made as other Breville (1st Breville toaster oven was good well over a decade - 2nd still good approx. 4-5 yrs) BUT THIS Smooth Wave - at 2 yrs occasionally just went dead - electrician confirmed GFI outlet was perfect - after unplug-replug etc. it would finally power on - at 3 YEARS IT DIED AND STAYED DEAD!!! I confirmed Breville has no expectation this machine will work longer than 2 yrs. Simply put, the Smooth Wave is a bulky trash item that looks as good as the day that I overpaid for it.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240910BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 5 out of 5 stars

    Stainless Steel Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great! Made well. Other reviewers complained about the auto closing door. Works fine so far.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Will never buy another Breville.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave 12/21/2021 with the extended 2 year warraty protection through The Total Tech Plan and the unit died 1/3/2024. The unit was not as powerful as previous models we owned, the soft door closing stopped working months ago and it was the most money we ever spent on a microwave. And now we missed the warranty period by 12 days. Not worth the extra money we spent. Order Number:0536 034 8011 122121

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 1 out of 5 stars

    Caught on fire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave in 2021 after being really impressed with our Breville countertop oven. It has done nothing but disappoint. It undercooks things like popcorn. It unevenly heats things like butter to where you cannot depend on a consistent time. The sensor cooking is not accurate at all. Last year we started having problems with the door not wanting to close correctly. Finally got that adjusted because I was unwilling to throw in the towel with what we paid. Today however, it caught on fire while reheating a bowl of rice. It was on less than 30 seconds. The interior was clean. The bowl was microwave safe. I caught a light out of the corner of my eye and the whole interior was on fire. I can whole-heartedly say after all of this that I would buy literally any other brand on earth besides Breville if you are looking for a new microwave.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience with the appliance. We do see you were able to contact a representative, and that they are assisting you. Thank you for allowing us to resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help. brevilleusa

  • Rated 2 out of 5 stars

    less than impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Digital display defaults to not lit and there's no separate timer for cooking.. basics of most modern microwaves.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 1 out of 5 stars

    Has a 1 year shelf life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I loved this microwave. It’s stylish and convenient. Bought it 1 year and a month ago. Today its heating mechanism went out and it’s erroring e06. The warranty ended 30 days ago. Awesome. My last microwave lasted 10 years. I don’t use it that often either. So I imagine it would have did sooner if I used it a lot weekly!

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV250129BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

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