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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 22 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are pleased with the heat function of the Neck and Back Sport Massager. Many customers appreciate how well the massager heats up and maintains the heat for an extended period. Several customers find it works great after a long day.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 5 out of 5 stars

    Great massage therapy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for this product for a long time and the price was just right has been one of my best purchases for my back and neck.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is okay but it's not what I was hoping for. The nodules fit awkwardly when trying to use on my back. It's almost painful. I have a small frame so it very well could be my size that makes it so uncomfortable. The product is also VERY loud. My kids enjoy playing with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    not shiatsu style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good massager, I was expecting a shiatsu style.. at first I was disapointed.. but I actually prefer it now.. good massager, the heat function works well, only bad thing is it turns it self off a little too fast but you can just turn it on again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very good, and powerful, but it is not for the neck, can't seem to get it placed there, just below the neck only

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Relieved my aching muscles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it heats up and stays heated for a long while. It has multiple speeds and pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it , I do recommended. works well , is very relaxing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a number of similar products out there. We actually tested 5 other versions and brands. Ended up buying this one. It did the best job of really getting in on those sore and tight muscles. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neck massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my wife for Christmas and it quit working right within a few weeks. We had no problems returning it and getting a new one. So far, the 2nd one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    The massage feels so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different levels feel so good on my back and shoulders!! So happy I bought this item. My wife loves it also, especially for the pain on the lower part of her neck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one a deal of the day. It is definitely one of the stronger neck massages I have gotten

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great back massage product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great neck and back sport massager with heat for your needs, as you can use it wherever you want to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my father and he loves it. Uses it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like it after a long’s days work..

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Professional self Massage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this massager at night, helps me sleep better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely more powerful than those traditional shiatsu massagers you see at bed batha and beyond. Maybe even too powerful. It did have an impact on my neck but if it was for better or for worse I am still trying to figure out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is OK product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work as my expectation. Only three modes and only for shoulder, not neck.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works great but very heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as deal of the day for my fiancé. performs very well but the unit is very heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brookstone - Neck and Back Sport Massager with Hea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great. However, it kept heating up even when the heat was turned off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Price was reasonable. On line service etc. was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet all my expectations. Was very impressed with unit

    I would recommend this to a friend
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