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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 201 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the ADS-1200 Compact Duplex Desktop Document Scanner's speed, ease of use, and compact size as significant advantages. Many appreciate its duplex scanning capability and lightweight design, making it portable. However, some users experienced issues with the included software and the lack of a USB cable in the package. Concerns were also raised regarding the scanner's paper feed mechanism and its page capacity limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 201 reviews
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    Good little scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job for pdf and jpg and you can easily toggle between 1 sided or duplex scanning. Customer service 1-800 number was also very helpful. For the money it is with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Store - repack and sell customer returns

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Brother printers for a long time and they are awesome. I wanted to get a quick scanner that does the job. But for some reason this machine sticks the pages and leaves few pages out. I don't blame Brother because it could be a customer return that my local Best Buy repacked and sold to me and I could see from its packing. There was only 1 item of this left in my local store. I am within the return period and going to buy from a different store and write a honest review.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Brother ADS Scanner Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this buy, scans easily very quick and easy to open in any file, only issue is update available keeps coming up, and when you press update an error keeps coming up. Guess I will have to try and figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this is to use and convenient it is to take with me when I am working on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Paper feed, Software

    Rated 2 out of 5 stars

    Flawed software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh really really wished it would’ve worked. Not only did the software never finish a adequately loading, but the feed will take two sheets at a time especially at the beginning. I returned it, disappointed that it would never actually upload the scanned documents

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Nice compact scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact scanner performs as stated the software is not as good as expected but will accomplish the task.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 boxes of paperwork to scan. This scanner along with the Paperport software works perfectly. I can stack and unstuck as I need. The scan quality is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scanner, Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this scanner, it was very easy to set up and to use. i like it because the paper doesn’t get stuck, and is very easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Westinghouse 50" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV just fine. Very easy to set up. I did not give it 5 stars because the sound isn't of the best quality, but adequate

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Trusty and does the job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t very confident when purchased this. My office had a need for a small but dependable scanner. Boy was I wrong!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for on the go and in the office. Enjoy the compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    great little scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for work, its a great scanner that's quiet and quick. Has a small footprint so you can tuck it out of the way. Worked so good I went back and bought another one.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a business that has a lot of receipts - buy this. And get Br-Receipts software from brothers. Good for scanning multiple receipts for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 4 out of 5 stars

    Good little scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little scanner. Works as expected. Double-sided scans, fast, rarely misfeeds. Can scan to computer or USB.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much work to scan Multi-page Documents

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Avoids complexities of network-enabled devices. With any multi-function printer/scanner that is network-enabled, setting up the scanning function is often the hardest task to accomplish and you may have to do this again and again. Works great if you want to scan a single page document or a few receipts. Biggest drawbacks of this Scanner: 1. Documents are scanned in image format, rather than pdf format. 2. When scanning a multi-page document, scanner works great in automatically scanning both sides of a page. But all the pages are scanned as individual image files. You have to convert each image individually to pdf format and then subsequently use software like Foxit or Acrobat (full version not Acrobat reader) to then combine all the pdf files to one pdf document. Lot of work.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that you are experiencing issues scanning multiple documents into a single PDF file with the Brother ADS-1200 scanner and we'd like to help. The following link with step by step instructions shows how to scan multi-page documents into a single PDF files: https://help.brother-usa.com/app/answers/detail/a_id/159883

      If you need additional assistance, feel free to contact Brother Customer Service directly at: https://www.brother-usa.com/support/ads1200 Brother

  • Rated 5 out of 5 stars

    Compact and Portable Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother ADS-1200 Compact Desktop Scanner was easy to set up out of the box. I plugged it in and my desktop did the rest. No problems with google or Microsoft recognizing the new scanner and the scanned copies were great. Its light weight but doesn't feel cheap, and the quality for the price is good. I recommend this scanner if you are limited on space and need to share, it can be hook up to another computer/laptop in your home or office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother ADS-1200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I had to spend couldn’t get a better. Simple, easy to set up, n price was somehow reasonable. I just needed a scanner n is doing the job so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Brother Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little scanner! Highly recommend it for home office use!

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Great scanner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast scanning with easy set up! Great for work at home if you need a fast scanner that can process quickly!

    I would recommend this to a friend
  • Cons mentioned:
    Usb cable

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I had was that the product didn't come with the necessary cable and it's not wifi compatible.

    I would recommend this to a friend
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