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Customer Ratings & Reviews

Brother - Business Smart Plus MFC-J5330DW Wireless All-In-One Printer - Black-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 22 reviews

  • 20%
  • 10%
95%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 4 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 22 Reviews
  • Rating: 3 out of 5 stars

    didnt live up to expectations

    Posted
    christy
    • My Best Buy® MemberMember

    I have had this printer in my small business for a couple of years and I would not recommend it. We've had to re set up the wireless connection multiple times. In fact, on one computer we opted to hardwire it instead. Many days we have to restart the computers a few times and shutdown the printer to get it to work. Also, the scanner never works. We finally just purchased a scanning app for our cell phone and use it instead. The ink doesn't last anywhere near the time that it promised. Plus there is a "brother HELP" app that downloads automatically when you install the printer but it is no help. Sometimes it causes a delay when we are trying to shutdown for the day.

    No, I would not recommend this to a friend

    • Brand response

      Brother

      Hello Christy. Having to reconnect the printer multiple times can be very trying of the nerves but don't fret. Your Brother includes free technical support for the life of your product. Please feel free to contact us from the following URL below so we can resolve the issue.

      https://help.brother-usa.com/app/ask/p Brother

  • Rating: 4 out of 5 stars

    Good Printer

    Posted
    Lyst
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this printer for office work. I previously had an HP but when the printhead failed I decided to get a Brother because of the reviews I had read and the cheaper price for ink. Generally, I like this printer, it's not quiet but not very load either. The print output is bright. However, it takes too long to start printing. The speed leaves much to be desired. Duplex printing also is an issue. I sill would recommend for the price and cost to operate.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Brother Printer

    Posted
    SuzyQ

    I purchased a printer from Best Buy and realized that it did not have a scan option. My bad but B.B took it in return for the FULL amount that I paid and then I bought this printer. Gosh it was so easy to install and set up! It is not loud and prints very quickly. I am very pleased with this printer and if I could give it an extra star I would. F.Y.I be sure that ALL firewalls are off prior to installing any printer. That includes Charter's Security Suite.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sleek multi-function device

    Posted
    csdrbrg58
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The setup was 'fairly' easy. Either I missed it or a key step was excluded from the WIFI setup instructions. There is a step at the printer that you have to perform, before your PC will see it as a device in your network. After that, easy peasy! I have scanned, printed and copied from the device. It is quick and makes very good results. Only time will tell if it will hold up. Looking forward to it being around for awhile.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfection!!

    Posted
    RWK1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for a high quality all-in-one printer and this one delivered. Super fast shipping. Arrived undamaged and was really easy to setup. Nothing fancy. Add the paper, plug it in and follow the prompts. Setting up wireless printing from my iMac, iPhone, iPad were all seamless and easy. There's no need to skimp on a few dollars here. You definitely get what you pay for!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    solid printer

    Posted
    Echo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have Brother Printers at work, and so when I decided to replace the HP we had at home, which never worked consistently, I chose to purchase a Brother. I do not regret that decision. We have had no issues...great printer...no issues connecting to our wireless router...no issues at all.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gets the job done, and done well!

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have had the printer for a few weeks and have been pleased. Print speed, quality, and noise level are very good. Scanning is functional and images are clear. Time will tell if the ink system is better than the HP OfficeJet Pro 8600 system that was pain in the rear since just after I could return it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Adequate

    Posted
    psdrbrg
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The construction is compact, but you still have the full features of a scanner, copier and printer. The cartridges are not very large. If you do a lot of printing you will be buying lots of ink.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow - Great Purchase

    Posted
    Neener
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This printer came in the mail fast. I have used a myriad of different makes and models and have found this printer to be the best. Fast printing, all in one, fits almost anywhere and the ink is easy to use. Thanks so much.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    printer was better than I expected

    Posted
    Snellplaster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    fax, scan,copy and print is amazing! Both of my computers are linked-good. The printer has it own WiFi to connect to any phone or laptop to print. Very nice....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Work well, Good product for the money

    Posted
    Bladedragon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Product works well and completes all required tasks, I am not using it for analog faxing. Scan quality and print time both exceeded my expectations for a printer at this price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for home use

    Posted
    veryhardtoplease
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Amazingly easy to install and set up. All the features I wanted and needed for a terrific price!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great machine for the price

    Posted
    SamsungFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The print quality is excellent and I love the ability to duplex print. Finding replacement ink was tough at first

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Performs as advertised.

    Posted
    RgoJgo
    • Verified PurchaserVerified Purchase

    Works great. Replaces my MFC 5460CN (nearly 10yrs old) needing a repair that would cost about half the price of this one. Plus this is an upgrade.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good reasonable general printer

    Posted
    PaulT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works well for general home office use. Not really for business office needing major printing. Works well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great home printer

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have had this printer for about a month now and it is much better than the HP we had previously.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    good product

    Posted
    mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    it is a very cost effective produt. it performs very well. it also looks great. it is not too heavy to carry.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer for kids to do projects

    Posted
    Shyla
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great printer for kids to do projects, Just have to wait and see how long the print cartridges last

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer

    Posted
    Peter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a good printer. Still trying to figure it out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great product

    Posted
    Tam33
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    this prints great. get the XL black cartridge though.

    I would recommend this to a friend