Customer Ratings & Reviews

High-quality printer, but the connected aspects (Internet, not Wi-Fi) seem to cause problems.

Wireless printing is slower than wired printing, but being able to print wirelessly and to AirPrint from Apple devices is worth the wait. I bought Brother, because I have had good luck with my two prior Brother printers.

I love it and also all its functions work first time purchase I love it

easy to set-up and works wonderfully. i'm excited to make the change from inkjet to laser printer. it may be a little on the big size, as a printer, but it almost has a mind of it's own and does everything all by itself when you tell it to print.

So far so meh. Prints good enough. It does occasionally pull extra paper.... And the scanning bed is a little confusing as far as even if you line things up with the marks... As in it should be in the safe area but somehow isn't... And when it comes to the wireless, though I've read all kinds of horror stories... It definitely, even when I turn off sleep and all of that it likes to have issues connecting to my phone sometimes, Even after waking it up manually... phone is updated Android for reference. So expect some frustration. I bought it because I needed to scan some documents, make a few copies, and it did that.... I also scanned my ID front and back on the one piece of paper, that was neat... That was where the alignment marks and not getting the complete thing started... And who's followed up by manually scanning a document with similar issues. Yes I read the manual, yes I went online and made sure it was updated, which my printer did do an update. But it did make perfect copies using the auto feeder at the top, which was another reason I bought it! And I did not overfill the paper tray, and adjusted all the holding tabs, but several times I've got extra paper, like the extra periods in this review. ;⁠-⁠)

Works great easy to set up, and has had no issues yet. I have had it for about a year.

This has been an excellent printer. Setup was relatively easy but it did take a few tries before I succeeded. It was priced comparable with other models but I went with the Brother because of the high ratings by Consumer Reports. I chose Best Buy because they always provide excellent customer service.

Amazing printer I’ve never think about. Happy with it.

If you’re looking for a no-nonsense, high-performance black-and-white laser printer with scanning and copying capabilities, the Brother DCP-L2640DW is a top-tier choice. It’s built for productivity, and the Refresh Subscription adds a layer of operational ease that busy professionals will appreciate.

great printer/scanner - highly recommend - quiet and efficient

I replaced my Canon inkjet printer with this faster Brother 3-in-1 Laser printer. I was so tired of the inkjet's printer heads getting clogged, having to add ink, dealing with old ink, and then the slowness. Installation was really easy with online directions.

This printer works amazing. I use it from my computer and my phone.

We have larger versions of this at work so I got this one for home. It's been very helpful. Being able to print from an iphone is awesome. You send it to the printer via wifi and out it comes.

Excellent value. Easy set-up, decent quality & speed. Air printer works well both in Apple OS & Android.

Magnificent! We love the printer and it is much more modern than the last Brother we had, which was not wireless. This one is so much better!

Fast printing, long last ink cartrage, and good print quality.

This printer replaced another Brother printer that was damaged due to lightning. The employees at Best Buy could not have been any better. They were fantastic. I had an extended warranty and they happily replaced the dead printer.

Great for my needs! I like printing fast and black and white and this is exactly my choice!

Excellent printer for the money. It took a little longer to setup, but it works great.

The only complaint I have is that it doesn't stay connected to the wifi and often will cancel a print job part way through or won't print at all. Works well for what we need overall.