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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 175 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the DCP-L2640DW Wireless Black-and-White 3-in-1 Laser Printer very favorably, frequently praising its print quality, ease of use, and overall performance. Many appreciate the printer's connectivity options and straightforward setup process. While some find the printer larger than expected, the positive feedback on its functionality significantly outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 175 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up...3 in 1. easy to operate.? Ubuntu

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Brother L2640

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. Easy to use!!! Only thing is the toner. It seemed like there was still ink left after shaking the container; yet I still received an error and had to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer. So easy to print quickly from my cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for home or personal use with print ,copy and scans future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-around printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an outstanding one for Home office use and just general printing tasks. It’s two sided print capability along with it scanning great features. It’s a great update from My previous brother printer that had become outdated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice printer but toner did not last long was difficult to connect but ok printer

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you did not get the toner yield not as expected with the Brother DCPL2640DW. I sincerely apologize for any inconvenience this issue may have caused you.

      If you feel you aren't getting the correct yield out of your toner cartridge, consider the following:

      1. Is the toner cartridge the starter cartridge that came with the machine or is it a replacement toner cartridge?

      If the toner cartridge is the starter cartridge that came with the machine, the start cartridge has a lower amount of toner compared to the standard and high yield replacement cartridges and doesn't yield as high a page count as the replacement toners.

      I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509260002/workspaceContext/workspace/processedPrint/Answer/186203

      If you still have difficulties, please contact Brother Customer Service at:

      https://www.brother-usa.com/support/DCPL2640DW Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy to set up happy with photocopy machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Brother printers are high quality & very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered ahead of promised time easiest way to buy from the comfort of your house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems very slow at times and it will just randomly stop printing. I have to go in and cancel the items in the queue and start over.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you are having some software issues with the Brother DCPL2640DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/DCPL2640DW Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer and easy to install and used.We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Brother MFC for several years now for home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything we wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we wanted! Love the large document feed - especially for scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. The only thing I had to do was to block Brother from sending me messages even though I unsubscribed to everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase, Setup and printing was quick and painless

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Straight forward and dependable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, boots up quick, nothing to complain about.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice printer difficult to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too difficult to connect to internet. I have tried multiple times and have a hard time and I am kinda techy so I can imagine someone that doesnt know about technology.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing connectivity issues with the Brother DCPL2640DW. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

  • Rated 5 out of 5 stars

    K.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and user friendly. Have used this model which helped in deciding to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast scanner. Toner empty too soon.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Fast auto document feeder. Con: Toner that came with it only lasted two months! My old bare bone brother lazer printer lasts about a year before replacing. Also, this one did not come with the touch screen like my old one, which made it seem cheap and navigating through the menu is rough.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

      https://www.brother-usa.com/support/DCPL2640DW Brother

  • Rated 5 out of 5 stars

    Best copier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother copier best one I ever had. Don't have to worry about color cartridge. It's in all black wireless copier.

    I would recommend this to a friend
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