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Customer reviews

Rating 4.4 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are impressed with the ease of installation of the DR221CL Drum Unit Set. Many comments highlight how quick and straightforward the installation process is, allowing users to get their printers back up and running in a short amount of time. The positive feedback consistently emphasizes the user-friendliness of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item description should say black, cyan, yellow and magenta, not just black. There are 4 drum units in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Brother DR221 Drum Units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother original equipment Drum Units work as they should-like new units. They're easy to remove and install. The only problem was ordering them online due to some confusion as to whether or not you are ordering one drum unit or the whole set. You are buying all four drum units, not one black unit as the product display shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what it was supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the downside to the Brother 3170 printer is that everything but the shell is a consumable that needs replacing. I'd say look around. Best Buy came in with a next to lowest price in my online search for replacement drums. What sealed the deal is that I know Best Buy. The other lower priced vendor? Not so much. The drums, btw, is a kit (heh, drum kit!) that consists of all 4 replacement drums. It's a pain to have to swap out drums as well as separate toner carts. But all for for 100 something bucks is less painful than what I was thinking (140/drum).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and packaged very neatly. Would order again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Perfect replacement drum kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the drum kit (4 included drums) to replace my aging drums on my Brother MFC-9130CW printer. I took only 10 minutes to change all of them and get my printer back online. Print quality was perfect! No streaks or smearing. Best Buy had the best overall price in my area and excellent technical support!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short Drum Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the toner cartridges only last about 5000 pages and cost $79 each and the drum only lasts 15000 pages this is an expensive printer to operate for a small business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchase this to replaced the ones in my printer and they work good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Easy to install, affordable!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, affordable price. Not something you will really need to replace but every few years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questionable as to the need to purchase this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product because my printer showed that it needed to be replaced soon. It also prompted me to replace the belt. I replaced both, yet the printer continues to prompt me to replace them. This was the second time in 4 years that I replaced the drum I have always used genuine Brother parts, but I'm concerned as to why it still prompts me to replace them. It still seems to work well, but the messages are disconcerting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install the items and they worked great, and they where very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure and change the drum. This is an easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. I just didn't realize this was a thing I needed to buy for a laser printer. It was an unexpected expense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for longer life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the other brother consumables seem to get used up very fast. this will extend the production time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for normal use on my great Brother MF Printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what is intended, works good. it worked good for what I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We got the best deal from Bestbuy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got Brother's Drum from bestbuy for my printer which fit perfectly and works great, no problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with four drums, not one, so don't order additional ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, couldn’t expect that result with so low price!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Part was immediately available for purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part was ordered online and delivered within one day; there was little down time for the Brother printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery and Great service before purchasing!

    I would recommend this to a friend
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