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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers express satisfaction with the DR730 Drum Unit's toner quality, noting the ability to complete numerous print jobs without needing frequent replacements. The overall performance of the unit is also well-received, with users reporting good quality in their printing results.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Rated 5 out of 5 stars

    ALWAYS USE BROTHER'S PRODUCT ON MY PRINTER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LEARNED THE HARD WAY NOT TO USE THE GENETIC BRANDS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Drum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good but I still think it is way expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this toner to use with my printer. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old drum and this new one works very well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good drum unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a good deal and work very well I recomend to any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The brother I never had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be able to print again, it’s a nice feeling. Brother printers are a decent bang for the buck and the prices are reasonable. Can’t beat brother.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First guy was useless & said they didn't have any more toners. I suggested he look in the back since the isle only had enough room for a single box. He fake checked his telephone and said nope. I went to the manager & asked why they wouldn't stock more of these since it's a very good selling printer toner. She went to the back and got one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problem after problem with this drum unit.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not write reviews for products. However, I feel compelled after multiple failures with this specific drum. 1) It gets dirty too easily. I constantly have to take it out and clean it or I will have black specs all over my documents. Fail! If you want to print manually...it wont let the toner adhere to the paper...therefore it just rubs off. It is a big pain in the rear and has caused me more troubles than I care to count. 2.) It cost more than the printers I own when they are on sale. I just purchased a new brother printer that uses this same drum. Guess what? Same problems and I havent even had it for 24 hours. I've already had to clean it MULTIPLE times. Brother really needs to find a way to make these better. I love brother. I have a color laser printer that uses a different drum. I dont have this problem with that printer. It is THIS DRUM! Rant over.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, we understand you are experiencing issues with the Brother DR730 drum unit being dirty,leaving black specs and the toner rubs off. We know this can be frustrating. Below are some FAQ's that can assist you.
      https://help.brother-usa.com/app/answers/detail/a_id/76770
      https://help.brother-usa.com/app/answers/detail/a_id/153020
      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Brother DR730 Drum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available when no others had it in stock. Quick turn around time on ordering and delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother DR730 Drum Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary to be able to continue use of Brother printer. Expenisve but no other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far - excellent machine -kind of wish I bought one that prints in colot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink Cartridge for my Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this online. Got here in record time and was very happy with the prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery. Exactly what I ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will order again every time I need to purchase these and also ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very reliable and well worth purchasing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second drum we have to replace on a printer like this. Unfortunately, they are not built to last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales guys at our Best Buy told us the cartridge will print 12,000 pages. We didn't get anywhere near that. I bought mine in late June or early July and I had to order a new one today. I don't print many things, but I did just finish making a scrapbook.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Printing cut short

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had quality printing; however, I was disappointed with how quickly the ink ran out on a limited number of print jobs.

    I would recommend this to a friend
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