Customer Ratings & Reviews
- Model:
- DS-740D
- SKU:
- 6403628
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the DS-740D Duplex Compact Mobile Document Scanner for its compact design, ease of use, and duplex feature. They appreciate how it fits well in small spaces and makes scanning tasks effortless. The duplex feature, which allows for scanning both sides of a document at once, is also highly valued by users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software
A pain to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation wasn't a problem, but I didn't like the feeding method or software. Send one sheet through at a time and press the button on the computer screen to send each additional sheet through, Too awkward. Went with the Epson Workforce ES-200, much more user friendly.
No, I would not recommend this to a friend Exceeded Expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my mother for her to be able to scan documents from home for work and this scanner has surpassed what I expected. The duplex function is incredible. Definitely recommend this product.
I would recommend this to a friendDelivery and customer service is great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered home and return. Never opened, it's very compact for sure. I thought I needed it, but I didn't open it after two weeks. Returning was hassle free as always, as a customer since last year.
I would recommend this to a friendSuper easy and wuick
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use. Hooked it up to my computer super quickly. Scans multiple pages at once. Great for my one-person consulting business.
I would recommend this to a friendMy review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfect. I find myself using it all the time. Love it thank you
I would recommend this to a friendDoes what is supposed to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes scanning much easier. Long receipts no problem.
I would recommend this to a friendThink twice before you purchase this produce.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complicated to use. Defiantly not user friendly. Compare different brands before purchasing this product.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that your experiencing with the Brother DS-740D scanner has not been favorable so far and we'd like to help. We have many helpful resources on our support website which should assist. If the problems persist, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/ds740d
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this piece of junk all set up, started testing the scanning and all it does is put a line right in the center of every scan....horrible waste of time and money!
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, we understand you are experiencing an issue with vertical lines in the every scan with the Brother DS740D. We'd like to help.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=ds740d_all&faqid=faq00100463_502
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
JUNK scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it ZERO stars, that would be my choice. I have downloaded the driver numerous times, yet, the scanner simply does NOT function. It will not work!
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing connection issues with your Brother DS740D machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok For Now on My Desk Top & Lap Top As this Comp was the one i needed it to work on.Took a while to figure out how to scan reciepts in but got it.
I would recommend this to a friend- Cons mentioned:Software
great for students and professionals
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent scanning device for students and professionals. I wish the software allowed me to edit the PDF's after ceation and I wish it also had a feeder forease of use with mutiple ducuments. But overall I'm happy with my purchase of this mobile duplex scanner
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Quiet when scanning. But when i james, there i no reset button, haveto unplug usb to plug back in to reset the ham.
I would recommend this to a friend Portable scanner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have several products by Brother. Very satisfied with all of them.
I would recommend this to a friendUnable to charge the scanner - Design Defect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not possible to charge the scanner without plugging it into a computer port. The ports on my newer model imac are not the same size as the older imacs so I am out of luck. If you look online you will find countless complaints about this issue.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother DS740D. We appreciate your feedback. I’m sorry to hear that you are having USB Cable port connecting issues with the Brother DS740D. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/DS740D
