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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.1 out of 5 stars with 416 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the DS-920DW Wireless Duplex Mobile Color Page Scanner's ease of use, excellent scan quality, and compact size. Many appreciate its wireless capabilities and the convenience of scanning to an SD card, along with the long battery life and duplex scanning feature. However, some users experienced challenges with the scanner's software and setup process, and a few noted compatibility issues, particularly with Mac systems. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 416 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I coudn't beleive how easy it was to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now easily it was to set-up and use. I can now scan all those old photos into digital media

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for home office. Works great. Eliminates the need to hang on to papers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device scans both sides of a document at the same time, and this is a great feature, and I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a good job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought several several of these for work and staff seem to like these. Easy to scan and use especially when they are away from the office at remote locations. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An extremely versatile, easy to use scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very user-friendly software makes this scanner very easy to use. I have two printers in my home but needed a portable scanner for school. No need to set the resolution to its highest setting. This scanner produces high quality images on medium setting. The multi-page scanner settings makes scanning multiple pages a breeze and the wi-fi direct setting and the SD slot gives multiple document transfer options. It fits neatly in my computer bag with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to use and works great for what I need it to do. I scan my time reports then attach to email works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too complicated and ineffective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. Took me about 5 hours to read the entire manual online and operate this machine.. very complex and unfriendly if you use a mac like myself. Not wanting to buy a larger scanner I opted for this small one and then i wanted to pay $100 more for the wireless which is not really wireless, so you might as well get the cheaper model for $100 and not pay $200. I ended up returning it because it is unreliable and too complex.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT SCANNER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS SCANNER! I WAS ABLE TO SCAN SEVERAL DOCUMENTS AND IT WAS VERY EASY TO SET UP AND USE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have purchased and used this product. I am finding it more to be a necessity. Time to get rid of the paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother DS-920DW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Portable scanner. perfect for travel and everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about this scanner is the lack of a easy to understand user's manual. Also, I had to learn some operating details on my own thru trial and error.

    I would recommend this to a friend
  • Pros mentioned:
    Sd card

    Rated 5 out of 5 stars

    Works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable scanner. Saves to SD card for quick transfer instead of plugging into computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good scanner for single feed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly nice single speed scanner. Don't expect high speed but does the job as advertised.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool product, needs better instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the sole purpose of the receipt scanner program. It comes with very minimal instructions on set up and how to scan in a book. It has nothing about how to use the actual progrmas it comes with. The rest of the manual is on a disk which took a long time to load and wasn’t very helpful. This can be used wirelessly if you can get it to connect to your wifi but I wasnt able to and couldnt get it resolved based on the manual. If you are computer savy or dont mind spending time figuring this put and have a business I would recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable scanner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent some time serching for a portable scanner for my traveling business. This was the best product I was able to find that I did not have to connect to an oulet, small and amazing! It gives you the option to scan in color/black&white, PDF or Picture, and it even scans 1 or 2 sided without having to resubmit the sheet. It can also connect to your cell phone through wifi and all Documents and Pictures save to an SD. I LOVE THIS PRODUCT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Portable Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a gift for a family member. The printer looked very portable and handy for it's uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Quick and easy setup. Excellent support. Does exactly what it's supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother Scanner is reasonably priced and does a fine job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows me to organize all my receipts! I love this thing. It's so easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy set up. Stores well for easy transport.

    I would recommend this to a friend