Customer Ratings & Reviews

Works great, no issues. Definitely recommend this brand.

Love it. Small and portable. Scans are great quality

Works great to scan my documents and save them on my laptop!

Scans anything and everything you need to get organized

Love it! I bought another for use in an 18-wheeler.

It took a little learning, but it works well for me

Works but sometimes you would have to reset it for it to recognize the memory card and activate. Good enough for those receipts that you need scanned.

It's fast and convenient... only drawback is that the battery life is so short, might as well not have been wireless. It's always connected anyway.

We were having so many problems getting our printer set back up havent tried it yet, went to geek squad to have it put on our computer because computer would not let us download it still had printer problems, after paying the $199 service plan got home, printer still didnt work, computer is 2 yrs old Thank God our son in a different state spent an hour with us getting the printer to download, never even tried the scanner UGHHHHHHH

I own a trucking business and this was a perfect item for my drivers to scan proof of deliveries to me with now hassle. No more retaking pics and bad phone quality. I would recommend for drivers.

Sometimes when it's turned on it states it has a paper jam even though there is no document in it.

Works well for what we needed it for. Compact and efficient.

So far scanner works great on PC and mobile devices

The PC mode works well and it scans mostly correctly. The wifi scan is a struggle in my opinion. Working sometimes and not at all the others. Switching between programs to scan sometimes locks it up too. The DS620 has been our workhorse but I am not a fan in my early testing.

I gave it a 4-star because you have to charge often.

None of my chargers can charge this scanner. The Anker charger didn't work on this thing. My uninterrupted power supply also can't charge this scanner. The battery only charges when it's connected to the USB port on my Wacom pen display. This is a very frustrating situation. I don't understand why this scanner doesn't work with my chargers when everything else charges just fine. Another annoying thing is the connection. Its physical data port is the same one you can find on one of those old portable hard drives. It's not even a MicroUSB port. So, don't lose the data cable. This thing would be much easier to use if it had a USB C port. The scans all have rows of thin straight lines across the entire scan. The lines aren't visible in darker areas but they can be seen in the lighter or white areas on the scan if you zoom in on the scan. As we all know, Brother's drivers are a hit or miss. They might work. They might not work. It depends on your operating system and version. Mine doesn't want to work with my Macbook Pro on wire connection. The only way to access the scanner from my Macbook is to use it in wifi mode. Horrible user experience. The driver can detect the scanner in the scanner selection menu. But, when it comes to actually scan the document, the software suddenly says it cannot detect the scanner. Go back to the scanner selection menu, it can still detect the darn scanner! Why Brother? It's like you've ordered your food at McDonald's. The staff gives you your tray, then take the burger away and tells you they are out of burgers. Why???

This thing is nearly perfect for home office and on the road needs. I travel a lot, so I am getting a lot of use on this product so far. Here is my in-depth review. Unboxing: The box is rather simple stating the specs in a non-flashy manner. Inside there is all manner of documentation, the unit itself and a USB 3.0 cable (the larger kind, not USB-C). Setup: I tried two different setups, one with wi-fi on my Macbook and the other wired with my desktop Windows PC. Initially you need to install the “Brother iPrint&Scan” app which can be found on iOS, the Mac App store or on the brother website. After that installation is pretty easy with the password on the bottom of the device or a direct connection. Just make sure the switch is in the correct position of which there are three choices… wireless, connected and SD Card. Usage: Once set up I was greatly impressed scanning to my Mac wirelessly. There was a little charge when I unboxed but enough to let me demo it. I put in a random sheet of paper and selected duplex and it scanned with great quality and no problems the first time. The software is a little bare bone, but it allowed me to easily add pages or save to various formats. I then plugged it into my PC and setup was similar and easy, not much change in the experience. I also tried it on iOS, the app works similar to the wireless function on a PC or Mac. On iOS I had a little trouble connection via Wifi as it always assumed the connection was for internet and defaulted to another Wifi or LTE, but it eventually worked. The greatest option for your road warriors out there is the Micro SD option. Toss in a Micro SD card (a 32GB used for testing), flip the switch the card option and it will scan directly to the card, no computer needed until you need access to the file. There are basic options on the device control panel for color, mono, pdf, jpg, 2 side or 1 side so you need no PC interaction. Obviously, there is no screen to see the results but if you are in a hurry, this option is rather priceless. Cons: The only negative I could think of is the lack of any kind of auto feeder. This is to be expected on a device of this size so as long as the user is aware it is not a big deal, but if you scan a lot of documents it might be a little bit of an issue. USB-C would have been a way better addition but connection over the USB 3.0 cable is fast, just requires you to carry another cable around. Summary: Overall a great device that is small, great looking and, reliable and works well. It is outstanding for anyone who is away from a desk or travelling often but can also be used to great effect for a home office so long as you don’t scan all day. Battery on it is outstanding, just be sure to keep the USB 3.0 cord.

Love this scanner, I have never had such a useful, compact scanner before this one.

The scanners is wonderful when you get it to set up properly.

I returned this scanner because it was much more difficult to use than my Epson ES-50. I did not have time or patients to figure it out so I boxed it back up and returned it.