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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the HL-3170CDW Color Laser Printer for its exceptional print quality, easy setup process, and affordable price point. Many users also value the convenience of wireless printing and the accurate color reproduction. While some users have expressed concerns about its size and the lack of a scanner, the overall positive feedback highlights the printer's strengths in delivering high-quality prints and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 681 reviews
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great color laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised at the speed of this printer. It's super fast, even in color. And the print quality is fantastic. I like products by Brother, so I knew this would be a good printer, but I had no idea it would be THIS good. I can even send items to the printer from my phone. I'm really glad I picked this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    Good little printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked a few other printers online before choosing this one. Toner is less expensive and gives pretty good quality color prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A few glitches with WiFi but overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference from our inkjet! I was tired of paying 63 dollars for new ink after only 10 pages of print. Don’t waste your money on inkjet. This printer prints beautiful pages, everytime and you don’t have to worry about the toner cheating you out of your hard earned dollars. Reliable and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Awsome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints everything straight from any apple device. Color is great quality. It also prints two sided, fast and efficient. On initial setup, there was a line streak straight through the center of the paper. Brother customer service was great and came out to our house the next day and replaced a heat roll that was damaged. It works great now and my family loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Solid printer with one drawback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to set up and use, and works flawlessly if you want an AirPrint enabled printer. I was even blown away by the color and photo consistency which I was anticipating to be near awful. It's by no means photo quality but it's good in a pinch! The biggest flaw though is just the size, I wish the whole thing were 10-15% smaller. But I think the only way to accomplish this would be reduce the toner size which is a double edged sword. All things considered I do not regret this purchase and would recommend it as a wireless color laser printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Long Set Up But Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just make sure you take your time with the toner/drum set up. You need some space to take every toner cartridge off each drum kit. Then move the green tab back and forward. Replace each toner to drum kit and it will be ready to go. Print quality is good and speedy. You do get a little of that weird smell blown out through the fan vents but it goes away.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Cheaper than having them professionally printed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made up booklets for a family reunion. It was cheaper to buy printer and do them myself! Printer was easy to setup and printed beautifully! It's not a speed demon but I am thoroughly pleased! Mom liked it so much that she bought one too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer to replace another Brother printer that starting having problems. We needed a color printer that also printed envelopes. Very easy to set up. Being able to connect wireless is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great printer, great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to buy inkjet or laser jet because I couldn't afford a laser printer, until I realized that the ink dried out and I didnt get my money's worth due to the cost of replacing full yet dry ink cartridges. With this printer, you get the longevity of laser printers, color, and the price of an inkjet... it's the best of both worlds. Additionally, Brother seems to be a really reliable brand with lifetime support. I did buy the Best Buy protection just in case because theirs is affardablr and hassle free.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Nice printer for the Home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. A couple of steps and I was already to go. Prints fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Fast and quiet. Does what we need done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are real estate agents with a "home office". This Brother prints color documents fast and quietly. It does not overly heat the paper in the fuser so the paper comes out feeling as smooth and nice as it did prior to printing on 28# high quality paper. Had trouble, even with Tech support, to hook this printer up wirelessly for our wired network computers to use so hooked it up with the Ethernet cable like the color printer was it replaced. Was relatively easy to hook up wirelessly for our IOS phones and Ipads to print to. I am very pleased with this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    Good wifi Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Connecting to home WiFi was reasonably easy as well.Color printing is good for the price. Have not printed any photos yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse runs a business from the house. Previously owned other brand color laser (broke) and a color inkjet (constantly clogging). This Brother printer is working great. Acceptable business quality color graphics for work and also for kids school projects is great. We've connected it to our LAN by wired ethernet which provides quick availability to all computers in the house. Using the Brother Android app I've printed from my smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this printer for our home office. Although we wished it had a scanner/copy function, the printer is fast and produces a high quality print. I believe this printer is a great value for the price. Not being a techie, it was hard for me to set this printer up to our home internet. I eventually figured it out but it took some time. We've had cheaper printers that were so simple to connect and was surprised this one wasn't. Overall, it's working great and highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Tired of replacing old ink-jet printers? I was.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fed up with replacing my old ink-jet printers which would start to have issues with print head alignment issues and lines missing when printing documents (no matter how many times I cleaned the print head nozzles or aligned the print heads). So... I decided to try my luck on this relatively inexpensive laser color printer. And so far so good! There's nothing like a laser printer when it comes to printing documents, and the color isn't half bad either. I wouldn't recommend printing photos with this thing, but as a home/office printer, this is a great printer. I hope it lasts as long as I expect it to (5+ years)!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    This printer is doing what it promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to setup about 20 minuets. Easy to connect to my two computers, iPhones and iPads to print through our Wyfi. Like the duplex printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is incredible! If all you want is a reliable printer that just prints, then this is your gig. We grew so tired of inkjet printers and the hassles they bring to the table. I’ve had experience with Brother printers in the past, so naturally, they were my first choice. I know some people will steer you away from color lasers, but let me tell you, it’s great to be able to have the convenience to print in color when you want. As far as setting up goes, the WiFi was the trickiest part to set up. I used the wizard that was on the printer itself (it’s a tiny screen so just go slow) and was able to hook onto the network. Then, I went on my computer (control panel-devices, printers) and found it and installed all of the drivers wirelessly. This printer prints great and spits out pages like you wouldn’t believe. Also, if you have Apple products, this printer is AirPrint enabled, which, coupled with the document scanner on the new version of iOS is amazing if you need to scan documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Printer w/ easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost this is a great printer. Very happy with the results. Easy to set up. A-bit heavy at 38 lbs & larger than it would have liked but no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the black & white version of this printer, but I enjoyed the speed and wifi capability that I felt it was worth the upgrade. I returned it and purchased this one. I enjoy it even better because the color quality is beautiful and the speed is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Best Color laser printer available for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and made this purchase since Best Buy had it on sale. What I can say is that this printer is worth every penny. Color quality is decent for laser, B&W is very nice and crisp. Does very good duplex printing. Printing from a cell phone is a bonus and very simple to setup. Definitely recommend!!

    I would recommend this to a friend
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