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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the HL-3170CDW Color Laser Printer for its exceptional print quality, easy setup process, and affordable price point. Many users also value the convenience of wireless printing and the accurate color reproduction. While some users have expressed concerns about its size and the lack of a scanner, the overall positive feedback highlights the printer's strengths in delivering high-quality prints and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 681 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older HP color laser with this one. It is a little noisier, but the quality is first-rate and I love that it duplexes! Pretty fast, and seems a little more reliable in terms of connecting from my wireless network. My router is upstairs, and the signal has to go through some floors and walls, and still is doing very well.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good for a quick, decent print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protest inkjets and their appetite for more ink. So far, toner hasn't run out. I expect it to last a lot longer than my last printer. That was about 1.5 years (cartridges, every few months, even with no printing...). Wire-less was completely useless. The software that shipped with it was completely unusable on my Mac. The online area for Brother printers had what I needed, though. USB works fine. This prints 'good' quality, but I wouldn't try printing a high quality photo. Inkjets still rule that domain... IT IS heavier than a lowly inkjet, and it DOES take up more space than even an all- in-one inkjet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great stand alone printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent printer. Easy to setup, Tired of replacing ink cartridge on ink jet printer with 3 kids and wife in school, Bought this so everyone can print and print and print

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Easy to set up works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, and works well. Colors are vibrant!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great, would buy another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The color looks awsome. I use this to print trifold and brochures and they look good. The only problem I have had is using a really heavy high gloss trifold paper, sometimes it will feed slightly crooked on the bypass try, which is probably due to user error. Aside from that, I love it. I have already recommended this to family.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect for small business and home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is perfect for small business and home use. Although it's a noticeably larger than a typical inkjet printer, it's not too big and it fits anywhere. It's fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and precise. clear and quick and has great wifi

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wifi system and the faster paper go out

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome color laser jet printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer I purchased it to make my own wedding invitations the print job is awesome and the colors came out just as I had envisioned. The printer is able to handle heavy card stock with any issue and printing on envolope shad been a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints clearly. Very affordable for a color laser.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Met all expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Canon inkjet that died. Great paper tray capacity and more than adequate ppm. I did not need a scanner/ fax so this fit the bill. Print quality can be adjusted three ways. So far no problems. Only complaint was that WiFi setup was moderately difficult for a non geek.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laser printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer, but it does have a few problems. It has a tiny LCD screen that makes using some of the printers features very difficult. For example, because the screen was small and hard to use, the only way I could set up my WiFi was to connect the printer to my laptop with a USB cable. The wizard software and the software on the device seem clunky to me. I have been able to do everything I wanted with this printer, but some of it has been a trial to set up or otherwise figure out. I believe the software is difficult to use because it is older. The brother app is pretty good, and I suggest you try to always go thru it instead of using Google print or other print apps. They work, but I see a very noticeable drop in print quality if you do not use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Low cost and works as described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality prints for the price. Low cost ink. Easy to set up. Only concern is the size of the printer. It’s relatively large and takes up a lot of desk space.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is much better than the joke ink jet printers. Saves tons of money. I haven't totally figured out how to get cheap toner to work. I'm hoping that I can order a bunch of toner and just squirt it in. It has potential! Anyone with all the secrets please chime in! YouTube only takes me so far!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 4 out of 5 stars

    Great for business, not pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this up to use at a not-for-profit. Our main concern was cost of toners and continued use. Brother does a great job wit toner pricing keeping it competitive and generally has a lot of aftermarket solutions reasonably priced. Unlike the competition however they are not meant to provide the best quality but be a workhorse. This printer was a surprise as it printed wonderfully full page flyers and documents, but we knew it wasn't a photo printer so didn't bother trying complex pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Excellent Reliable Color Duplex Network Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Color printer w/ great features like duplex printing, Black & White only mode, wifi & wireless networking and very reliable work horse of a printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great replacement for my dead printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found that my Epson, which I did like, failed and would not be able to replace for same print cartridges. Changed to Brother, and although I could not seem to hook up, we used our Geek Squad membership to have them hookup. Works faster and much improved copy quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 4 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect to wi-fi. Fast printer, good text quality but would not use it to print photos. This is a very good printer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Solid Home Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints without a hitch over my wifi network. The set-up was a little annoying, but after I did that it runs with no issues. Does beautiful color printing as well as flipping pages automatically. A good home-office or school printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice Clean Color Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this printer for about a month. I have it connected to my wired network. It is a little slow to start printing, but, prints quickly once the printing starts. Photo print quality is not one this printer’s strong points.

    I would recommend this to a friend
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