Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the HL-L2320D Black-and-White Laser Printer for its excellent print quality, ease of use, and affordable price. Many appreciate its compact size and reliable performance, along with the straightforward setup process. However, some users wish it had wireless capabilities, and a few find the printer to be somewhat noisy during operation. Overall, the positive feedback on print quality and value outweighs the negative comments regarding the lack of wireless and the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,097 reviews
  • Pros mentioned:
    Print quality, Reliability

    Rated 4 out of 5 stars

    ...a very good B&W printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer for B&W work, only and this one fills the bill in a great way. It produces excellent quality, saves ink, doesn't jam. I am very pleased with it and the price was quite right.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Very reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable printer and cheap to refill toner and keep running.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    desktop printer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works well as a office printer. has a good duty cycle with toner at a good price and good print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great basic printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and operate. Prints quality black and white pages, which is all we needed in our household. I have become quite a fan of Brother products.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Nice printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not wireless is the only drawback. I prefer brother printers because of the low price but the ink can be a little pricier than other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Rocks

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use brother product at work and home never disappoints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Cheap Laser that just works!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this laser printer. It's cheap and just works perfectly. Easy to setup, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it was excellent product received we are extremely delighted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works fine, simple no frills printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it only a month or so, but is working fine. easy start up w/cd included. connected w/a usb 2.0 cable, printed right away. only fusty thing is have to open the back and pull down 2 green levers to get envelopes to print. but am glad switched from ink. have brother brand at work and know how to replace toner, drum w/no problem: very simple. (all in one at work, but very similar, just need printing at home so far)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We call these printers our workhorses, so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how much printers have improved. I have using my HP Laserjet printer for over 25 years. When it finally died I searched for a replacement. This Brother printer is so much better than my HP. It's so fast and the printing is so clear. I couldn't be happier. Exactly what I needed for my home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer and could not get better customer service than Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fast printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast printing with sharp clear fonts. Easy setup for all user levels. I like how easy it is to open it to replace the toner cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Reliability

    Rated 5 out of 5 stars

    sharp print at great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Very sharp compared to ink jet printer. Laser should cost a small fraction of ink jet per page and be a lot more reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Good Compact Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect. Was a bit disappointed that it wasn't wireless, but still easy enough to set up and install. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    good for small office printing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as a supplement to large copy/print machine in a small office. for occasional, small print jobs. small footprint, reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer - easy installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our 11 year old printer that no longer worked. I am not very technical and was hesitant to buy and install a new printer but really needed one. After reading reviews on-line and talking to a nice, knowledgeable salesman in the store, I decided to buy this printer and try. I carefully followed the clear, easy to read instructions. No problem. In a few minutes the the old printer was gone and the new one was installed. I am very happy with the Brother printer and would recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Little Bro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not difficult to install drivers, but USB cable not in pkg. A bit noisy printing. But printed multiple copies quickly & easily. A better diagram outlining all parts is needed; a quick list of details is also needed... people do not have a lot of time to wade thru technical writing details. With Best Buy pts, less expensive than replacing printer cartridges for other laser printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Toner cartridges last much longer than our previous ink jet printers at a comparable price. Purchased one for my son at college. Liked it so much, purchased an additional for the home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had inkjets from HP, Canon, and Epson. They all take forever to print and they all have extra level of print screens to go through. This is great. It's plugged into my router so everyone can use it. Just turn it on and hit print in the program I'm using. No extra windows popping up. Print quality is good. Got great price on sale. Would recommend to anyone.

    I would recommend this to a friend
Sponsored