Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1097 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the HL-L2320D Black-and-White Laser Printer for its excellent print quality, ease of use, and affordable price. Many appreciate its compact size and reliable performance, along with the straightforward setup process. However, some users wish it had wireless capabilities, and a few find the printer to be somewhat noisy during operation. Overall, the positive feedback on print quality and value outweighs the negative comments regarding the lack of wireless and the noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,097 reviews
  • Rated 5 out of 5 stars

    Value printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless it is all i have to say plus saves money on ink brother has great ink

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good everyday printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price. Only problem is the paper jams sometimes when it is manually fed from the front otherwise a good workhorse printer for daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son using in college and a great printer for the dorm room. Small and toner cartridges last a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    Must have USB cable to print but not included

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not see any cable when I opened the package and I thought it may not need it at all and it must connect to computer or cell phone through WIFI or Bluetooth. When I did set up, I found that it can only connect to computer with USB cable. From other reviewers, I see it product does not come with a USB cable. Thank you folks! Dear Brother company, you may eliminate USB cable for other models with WIFI but should not with this one which can only connect with cable. You may save a dollar or two by not providing a cable but the inconveniences to your costumers for lacking of a necessary part would damage your reputations.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      A USB cable is not included with the purchase of your Brother HLL2320D machine. A list of components included with the machine is printed on the outside of the carton. The Brother machine has a Standard-B USB port, so you must use type A/B USB cable. We recommend the cable be 6 feet or less. Brother

  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a few of these for different locations. Fast, easy to use, very clear and sharp printing. Great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Prints 2600 copies on one cartridge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had bad luck with printers and I hope this one to last a long time. I bought this to replace my old Epson printer that just quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for lots of printing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great for when you do a lot of printing. Dependable. Simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great workhorse of a printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my last b/w laser printer was the earlier version of this Brother printer and it gave me 10 years of great service, more than paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I've made in a long time !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of my old ink drinking printer, and love this brother printer !!!! I save sooo much money, not having to buy ink !!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. The selling point to me is the amount of ink you can buy for a cheaper price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a work horse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this same printer for a while and being my aunt prints a lot I knew it was the perfect Christmas gift, it was and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always felt that Brothers gives us our money worth, it's within our price range and it's a good product, so we're happy ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing is not straightforward. There seems to be a driver issue. I have to fiddle with the printer quite a bit to get a document printed. The computer does not recognize the printer. I have to reinstall the printer every time I print. I am not sure why this printer does not work better. My previous printer was also brother and it worked perfectly on the same computer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that you are experiencing issues printing from your computer with your Brother HL-L2320D printer and we'd like to help. We understand that you have followed troubleshooting steps, however, we believe that the following link with step by step instructions should resolve this issue: https://help.brother-usa.com/app/answers/detail/a_id/158306

      If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/hll2320d Brother

  • Rated 5 out of 5 stars

    Very economical and high in quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect printer for me--I don't print very often, and it seems quite reliable based on reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need..................................................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as promised in reviews cannot find anything wrong to say about product....wondering how long toner will last though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother - HL-L2320D

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother - HL-L2320D Black-and-White Laser Printer - Gray As advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not good printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy and noisy printer. It is difficult to use it.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry that you are experiencing noise issues with your Brother HLL2320D machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    It says brother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother for christmas because it says brother. Can't speak for functionality, but it did what I needed it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally compatible with Windows 10. Works great! Not a wireless though. But that's okay with me. I like plugging it in.

    I would recommend this to a friend