Customer Ratings & Reviews
- Model:
- HL-L2320D
- SKU:
- 4499400
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HL-L2320D Black-and-White Laser Printer for its excellent print quality, ease of use, and affordable price. Many appreciate its compact size and reliable performance, along with the straightforward setup process. However, some users wish it had wireless capabilities, and a few find the printer to be somewhat noisy during operation. Overall, the positive feedback on print quality and value outweighs the negative comments regarding the lack of wireless and the noise level.
This summary was generated by AI based on customer reviews.
Didn't like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just wasn't what I wanted. The photo and paper has to be seperated.
No, I would not recommend this to a frienddid not like product; missing an item to work it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like product, the printer was not capatible with my laptop and I was unable to get help with the reason it did not work with my laptop. It was returned. Best Buy was the only ones that made me happy in this purchase/return
No, I would not recommend this to a friendMalfunctioning
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Brother printer and it only worked well for a few months. (My other one is 4 years old and works fine.) This one gets hardly any use, but every other time it is used, it sucks the printed page halfway back in and I have to pull it out. Very disappointed in this model and not sure what to do as I need to have the use of a 2nd printer for my business.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi Kirea, I understand you are experiencing an issue with the machine pulling the paper back into the printer. This sounds like you have the machine set for 2 sided printing. Here is a link to change those settings.
https://help.brother-usa.com/app/answers/detail/a_id/79758?R3ModelID=HLL2320D
If you still have the same issue, please let us know by Email or Live Chat.
https://www.brother-usa.com/support/hll2320d
DO NOT BUY. DOES NOT COME WITH A CABLE.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So for whatever reason the manufacturer does not provide the cable that connects the printer to the computer. You will have to buy it separately. So that means your initial printer setup will not be possible and you can't buy it beforehand because you have to know what type of cable of is missing. Also customer support was very poor. I spent over twenty minutes with a gentleman who was very confused with the situation. Then told me an abundance of mailing options which did not work. In the end I had to buy cable separately. An additional 30 bucks. Customer Support could/would not offer me any compensation.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, I am sorry you are not happy with the machine not coming with a USB cable. A USB cable is not included with the purchase of your Brother machine. A list of components included with the machine is printed on the outside of the carton.
Brother doesn't include USB cables with its printers, fax machines, or Multifunction Centers (MFC) because there are often multiple ways to connect these machines to a computer or network, and we are unable to anticipate which of these connection methods you will use. Including multiple cables for multiple connection types would unnecessarily contribute to environmental waste. Brother is committed to conserving the global environment.
If your Brother machine is wireless-capable and you require a USB cable to initially connect the machine to a wireless network, you may be able to 'borrow' a USB cable from another device, use it to connect your machine to the network, and then reconnect the cable to the original device.
The Brother machine has a Standard-B USB port, so you must use type A/B USB cable. We recommend the cable be 6 feet or less.
Please let us know if we can be any of further assistance by Email or Live Chat.
https://www.brother-usa.com/support/hll2320d
Bought printer for customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well. customer had no complaints noted.
I would recommend this to a friend- Pros mentioned:Price
Not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died less than a year later. Not a good printer but its cheap.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, I understand your printer stop working less than a year. We will be glad to help with getting it back working for you. Please contact us by Email or Live Chat so we can work on this together. https://www.brother-usa.com/support/hll2320d
- Cons mentioned:Wireless
Not wireless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.End up returning it because it is not wireless and doesn’t come with the cable to connect to computer.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, the Brother HL-L2320D is a reliable, affordable monochrome laser printer for personal or home office use. The USB cable is not included with the machine.
It doesn't come with all the cables!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware: This printer DOES NOT COME WITH THE CABLES needed for it to work!!! You have to buy the cables!! What a disappointing purchase! Why did I buy a printer I cannot immediately use?
No, I would not recommend this to a friendBeware not windows 10 compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was from 2014 so was not immediately compatible with windows 10 took about 12 hours and finally calling conouter guy which took him 2 hours to hook up
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you were having connection issues with your Brother HLL2320D machine. We were able to confirm that this model is compatible with Windows 10 OS, we have drivers available for free at our support site. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
- Pros mentioned:Price, Reliability
Excellent Inexpensive Laser Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased several years ago as a second printer to allow high quality b/w document printing (as an alternative to our color inkjet) and have been completely satisfied. - Reliable. - Two sided print capable. - Wifi. - Small footprint. - Inexpensive. Highly recommend this or its more slightly expensive subscription capable version.
I would recommend this to a friend No WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks no WI-FI so terrible not sure why they even make them still
No, I would not recommend this to a friendvery poor printer..worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work......yet best buy will not allow me to return it.....never do business with this shabby outfit!!!!!!
No, I would not recommend this to a friendprinter does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received printer hooked it up according to instructions and found out printer will not work called printer experts and they could not get printer to work either. so now i have a printer that wont work . i feel i should be able to return printer and get a full refund.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing communication issues with your Brother HLL2320D. We'd like to help.
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Great price - Mediocre printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the printing is mediocre at best. However, it works for what I need the printer for.
I would recommend this to a friendTerrible product HL-L2320D from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this laser printer from Best Buy (HL-l2320d) for $49.00 with free shipping. What aa deal, right? Wrong. The software drivers did not load.I am running std Win 7. Piece of junk. Now I have to pay for shipping to return. Stay with a vendor who will provide a good product on delivery
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to print two sided, returned, printer is very good
I would recommend this to a friendDont buy this printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Malfunction after 4 months use. Printer keeps showing that paper run out when there are papers inside, cant print anything now.
No, I would not recommend this to a friendPoor Quality - Stick with HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The print quality is atrocious. This was bought to replace an HP. I have tried several different toner cartridges to no avail. I have other Brother's that work great. Unfortunately I cannot recommend this printer.
No, I would not recommend this to a friendBrother Printer HL-L2320D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still learning to use it, but it seems a good item. Thank you much Francesca
I would recommend this to a friend- Pros mentioned:Print quality
Brother makes the best printers.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer primarily based on the fact that it is a Brother, and Brother sells good printers. I have previously owned Canon, HP, Lexmark, Epson and Samsung and can't really recommend any of the above. Hopefully this is the last printer I buy. The price was right. It prints on both sides automatically, (you may have to check a box in the print dialogue once for 'double sided printing' or some similar phrase, but once you click it once, it should stay activated by default, until you want to disable it for some reason.) Initial setup was easy and it took less than 10 seconds to fire up the first print. This printer may not have come with a USB cable, but that's okay because the printer that it replaced was already using that type of cable, and I have several of such cables lying around because they only seem to be good for printers and one webcam from 20 years ago. I did not bother inserting the CD and installing all the extra software, just using the basic driver that windows found and I'm happy with it. I unplugged the all-in-one printer/scanner/copier from the computer and plugged this in, so anything printed from the PC will use toner, and the only ink used in the printer will be that used for making copies.
I would recommend this to a friend