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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2456 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are pleased with the HL-L2370DW's print quality, ease of use, and wireless functionality. Many appreciate its compact size and affordable price, along with the straightforward setup process and reliable performance. The printer is also praised for its quiet operation. While some users experienced challenges with the sleep mode, the overwhelmingly positive feedback highlights its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,456 reviews
  • Rated 5 out of 5 stars

    Good on the go!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer for my mobile notary business. It’s fast, print quality is good and it’s compact. Set-up is a bit glitchy, but otherwise this is a great printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase experience was excellent! The printer was a bit difficult to install. Instructions were not the best. Once installed, the printer works as advertised. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i needed, no fuss, no frills, no worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for college students, toner with printer was just switched out recently so it lasted for a good amount of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy wireless set up right out of the box, came with toner and it was ready to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for printing tax returns

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low cost ink solution for my simple printing needs. I should have switched to laser many years ago to reduce ink cost for my annual income tax preparation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for seniors!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my parents who simply print invoices and such. They don't need to worry about ink and the printer always prints with no hassel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've liked the Brother products I've used in the past, and this is no exception. The setup process was simple and it works on my network just as it's intended to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an older model that finally gave out. Best new feature is the ability to print from my I phone, yay bluetooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good printer. Easy to use and install. However, sleep time is a bit long, and it is hard to wake it up but to restart the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer if you only need black and white

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this printer as I don't need to print in color. We rarely need to print so I chose a laser printer instead of inkjet as toner lasts much longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a super basic and reliable printer, look no further. The only thing that I don’t like is that the screen is super tiny. They could make a little bigger one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straightforward, black and white.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of having to buy color ink every year when I really just needed to print text and greyscale. This does exactly what i need for way cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Setup was not as easy as it could be; you'll certainly need some sort of technical capabilities to in order to get it up and running, but not overly difficult.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer in an emergency, worked fine for the first few prints but then paper started crimping and the ink ran out very fast. Still have it, wanna return.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thank you for taking the time to review our Brother HL-L2370DW printer. Your feedback is very important to help us improve our product. We would like to help with the issue and ask that you please reach out to our customer support via chat, email, or phone by using the following URL so we can continue to assist you. Brother does offer FREE support for the life of this machine: https://www.brother-usa.com/brother-support

  • Rated 2 out of 5 stars

    Beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement laser printer for another equivalent Brother printer that decided to retire in place after 5 years of moderate use. After research of moderately priced laser printers and generally positive reviews this Brother laser printer was purchased for pick-up. It was not at the local BB store and took about a week to arrive for pick-up. It installed quickly through the Quick Setup Guide and Win 10 DVD. Everything functioned fine for about two weeks and then it would not print. Computer settings were reviewed and no issue was found. Removed and reinstalled 3X but no change. The printer menu screen is difficult to read but the message was paper tray not recognized and defaulted to manual feed. Reviewed the web FAQs and doubled checked everything still no change. It would print with a single sheet manual feed but not from the paper tray. After extended on hold – live contact to work the issue. Again, a repeat of earlier steps without any change. Next step was to reset printer driver through the printer https://help.brother-usa.com/app/answers/detail/a_id/153729 . Printer menu screen is difficult to read and not back lit, took 3 attempts before printer would perform feeding from the paper tray. Nothing happened at user level and tech could not explain what happened or if it would occur again. Completely undermines my confidence in the product and would not recommend its purchased.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing inconveniences with your Brother HLL2370DW. We'd like to help. Please feel free to contact Brother customer support at https://www.brother-usa.com/support Brother

  • Rated 4 out of 5 stars

    Returned printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t do enough investigation into this printer. I thought I could also copy items. I returned the printer and bought a all in one Brother printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Laser Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value laser printer. For kids school work and to download off the net. The toner is a little pricey but we're glad we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality printer with essential functions. Ink does not dry up fast due to infrequent use like inkjet printers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer Stopped Working After a Few Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great when I purchased it, but stopped working after a few months. This was used in a car shop, so it wasn't the cleanest environment, but you'd still expect to at least get a year or two out of the printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Dear Gary, we’re so sadden to hear that you are having trouble with your Brother HL-L2370DW printer not working after a short amount of time. We appreciate your business, and we want to provide the best possible customer service. Your Brother includes a 1 - Year Exchange Warranty plus free technical support for the life of your product. If you still need assistance with this issue, please contact Brother Support at 1-877-BROTHER (877-276-8437) Available Monday -Friday 9AM – 9PM EST Brother