Customer Ratings & Reviews

I would give zero stars if possible. We bought this printer to take when working remotely. WiFi simply does not work print quality is also poor. Definitely recommend to NOT BUY THIS!

It says it works with a chromebook but not if you do not have access to the network key because you need to manually set up with chromebook.

Other laser printer quit and I was desperate. Not a fan of this printer. Was sloppy and left marks on pages on the edges etc. maybe something happened during shipping? Ended up returning.

I bought printers earlier under the range of $200 for my personal use and all were filled space and performance wise very slow and it's like I am waiting in a queue to get my paper printed. This brother printer filled that gap and it's fastest and didn't occupy much space and overall easy to use and that's all what I needed. Fantastic.

Don’t buy it! Printer does not work on wifi and its interface is as useless as the printers from 1999

Reluctant as this is good brand. Very difficult to find setup instructions. Tried disc and online to no avail. Monotone. Go elsewhere.

Stopped working just after the warranty expired. I tried updating drivers and connecting with USB, but nothing. When it worked, the print quality was pretty good.

I was expecting efficiency with ink Toner lasted 200 pages

Prints quick and instantly if using usb wire. Impossible to set up wifi network printing. Don't even try. Youtube videos, manual instructions...nothing works. You will end up downloading drivers that do nothing.

I have had four other Brother laser and inkjet printers. I bought this smaller one for upstairs home use. As soon as I was installing it, I realized that it has a tiny strip of a control screen with no keypad. It is the length and width of my female pinky. You have to press an up or down arrow button to manually scroll through every alphabet letter number and punctuation mark to enter a password. Nobody should have to use a tiny screen or buttons like that in 2022. I want to return it just bc I don't ever want to deal with a screen like that.

Bought this printer for work to print checks. Hate how the paper feeds. Can't load check stock unless I wanted to reverse all checks one by one. Manual feed on front doesn't feed well. Not my favorite

Does exactly what it says it will. 2-sided printing and fast. Out of the blue, it quit working and would not power on.

I wish I had bought the version with the scanner. It has sizing issues specifically if you are printing something from quickbooks

It printed the first pages fine but then it was adding some hue to the following pages so something was probably wrong about the original brother cartridge I guess.

will only print on 1 side or 2 can not switch as needed Poor drive instructions - oif using an apple

This printer would not connect to wifi. Bought a HP and love it.

This HL-L2370DW Printer replaced my very trustworthy Brother HL-2170W Laser Printer which lasted for years. The 2170 was giving me the Drum replacement light/signal for quite a while until it finally would not print anymore. The toner also needed replacement. The cost for both of these was about $150 vs the cost of the new HL-L2370DW was $100 plus $80 for a new TN-760 high yield toner cartridge at Best Buy. So, spend $150 and keep the old printer, or spend $180 for a new HL-L2370 Printer and toner cartridge. Did the latter. (Note that the toner cartridge that comes with the new printer is a starter and only prints about 700 pages.) This new Brother Printer was very difficult to install the wireless function in comparison to other printers and devices I own or have owned. Problem turned out to be a bad/incomplete instruction to me the user. That instruction appeared on my monitor and said to touch/hit the WiFi button on the top of the printer. My monitor and keyboard are on one desk and the printer is on an adjacent desk to my right side. I sit at my desk, not stand. So, the instruction on my monitor in setting up the wireless said to touch/hit the WiFi button which is on top of the printer and 4 inches behind the front of the printer. The button is about 5/16 inch in diameter and sticks up approximately 1/8 inch and is lit up and glows green when the printer has power on when one is doing the setup. Sitting at the desk and facing the monitor, I look to my right, reach over with my hand and touch/press the green button. Nothing good happened after that and I kept retrying. Then, after a handful of retries, I decided to stand up when told by the instruction on the screen to touch the WiFi button and lo and behold, the nearby lcd screen 1.5 inches behind the WiFi button has another instruction on it needed to proceed with the install. It asks you to touch an arrow button to proceed. Seems like the instruction on the screen was not complete that told you to press the WiFi instruction in that it DID NOT tell you to ALSO look at the lcd small screen on top of the printer to also hit the proper arrow button. Being that the print output I got when my install was complete was excellent I would be inclined to give a 5 star rating. But, the install is part of the product, so I give a 4 rating. Too bad on products like these there are not two ratings. One for the output of the product which is what we users really care about and need for months/years ahead and another rating for the install. If there were a rating for the install, I would give a 3. There were also firmware/software updates applied to my printer and PC when I registered the product and these were done without a problem. My new printer has a slightly smaller footprint compared to the old Brother and is lighter in weight. Of course do not know if the quality of the components (mechanicals, electronics) inside is better than, same or worse than my old Brother printer. Time will tell.

The printer printing seed is fast but wifi data receive speed is a little slow.

I never was able to get a page to print without jamming. Rear cover after I cleared about a dozen jams would no longer close. Customer Service was NO help. I took advantage of Best Buy's return policy.

Be prepared to spend money on toner. What came with the printer didn’t last a ream of paper and I didn’t print anything demanding extra ink.