Customer Ratings & Reviews
- Model:
- HL-L2370DW
- SKU:
- 6130042
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the HL-L2370DW's print quality, ease of use, and wireless functionality. Many appreciate its compact size and affordable price, along with the straightforward setup process and reliable performance. The printer is also praised for its quiet operation. While some users experienced challenges with the sleep mode, the overwhelmingly positive feedback highlights its overall value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Print quality, Size
Exactly what I was looking for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a home office printer with high-speed, crisp printing. I never really have a need to print in color so the simplicity of this with wifi and the compact size were really compelling. This printer was incredibly easy to setup for wifi printing with my mac. Had it up and running in <10 minutes from opening the box. Unless you need features this printer does not provide, I think you would be hard pressed to find a better monochrome laser printer for the price and size.
I would recommend this to a friend Don't Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever. Non returnable at Best Buy after months of trying to figure it out. Not a friendly user printer.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, we are sorry to hear that your Brother HL-L2370DW is no longer working. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Please contact our Brother Customer Support Team direct for further assistance: https://www.brother-usa.com/brother-support
Swindled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.☹A pandemic wasn't enough. You sell me a dud. Finally connected, and there's a black strip on everything printed.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, we understand you are experiencing an issue with black stripes on the paper for your HL-L2370DW. We'd like to help. Below are some FAQs that can assist you.
https://help.brother-usa.com/app/answers/detail/a_id/59285
https://help.brother-usa.com/app/answers/detail/a_id/152423
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Durable and quality Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer in 2018 and writing a review in 2024. That should tell the quality and performance of the product. Excellent connectivity. I have probably printed 10000+ pages so far and continuing. Definitely recommended.
I would recommend this to a friend - Pros mentioned:Print quality
Better than my old HP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than our old HP, hope it lasts many years. Easy setup, my wife prints from her iphone. Just works.
I would recommend this to a friend Do not buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Do not buy. Jams 100% of the time when you attempt to duplex print.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing duplex printing issues with your Brother HLL2370DW and we understand your frustration. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
service disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can I review something that is not hooked up seeing that you can't get here til June.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality
Excellent and easy to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Entire setup from removing it from the packaging to it actually working was less than ten minutes. I own a new MacBook Pro and do not have a CD ROM drive so, all I did was press the Networking option and it found my SSDI automatically. Works perfect using my Mac too. I printed several of my tax information out, double sided off my iPhone with zero errors and is impressively quiet!! I would recommend this laser printer to anyone neeeing a new printer and tired of ink jets waisting money.
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the first month and now it won't connect to my computer :(
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that your Brother HLL2370DW machine is not working properly. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Frustrating
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to unplug and reply it every time I need to print! It’s beyond frustrating.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing issues with your Brother machine and we understand your frustration. We know that you have tried some troubleshooting steps, but there may be some additional steps that we can try to resolve your issue. Please reach out to Brother Customer Service directly at our website by using the link below:
https://www.brother-usa.com/brother-support
- Pros mentioned:Ease of use, Print quality
Laser printer that combines versatility & quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer. Easy to set up to work with my devices. Document printing quality is outstanding.
I would recommend this to a friend Didn’t last long
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 year of minimum use. Was out of warranty so had to buy another brand.
No, I would not recommend this to a friendOnly gets one star because that’s the minimum.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never worked well ie it went into “ deep sleep” constantly. Now it won’t come on at all.
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, I'll be happy to assist you with the deep sleep mode. Adjusting the timer, will help how long the machine is sleep. Click the link below.
https://help.brother-usa.com/app/answers/detail/a_id/152779
Superb printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printer. Brother makes the best printers. Would recommend this product
I would recommend this to a friendCrap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product! Died with just 2 months of barely being used!!
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality
Basic Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, easy to unpack, no fuss connection to WIFI, clear clean prints
I would recommend this to a friend Failed after 3 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after replacing toner no assistance from best buy
No, I would not recommend this to a friendBrand response from Brother
Posted .Hi, we are sorry to hear the toner failed for the Brother HL-L2370DW and we can understand your frustration. Brother strongly recommends that customers use only Brother Genuine cartridges for optimal results. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty may not apply to any problem that is caused by the use of third-party supplies. If you have purchased a compatible cartridge and have any questions, please contact the seller. If you have any questions about your Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support
- Pros mentioned:Print quality
Great Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laser printer for the money. Its on B&W, but the quality is excellent. Fast and reliable. I haven't had any problems with it.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an inkjet that would not let me print when a color was empty even though I wanted to print in black. I no longer ever have a need for printing and color and took the plunge on this printer. It is nice that you can buy after market ink that is about half the price. Easy to set up, wifi was easy and so far easy to use. Only printed 10 pages so far so we'll see on reliability.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, Works well for my needs--printing a 14-page two sided church bulletin every week. Love the capability to do two-sided printing without manually feeding the pages.
I would recommend this to a friend