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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2456 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the HL-L2370DW's print quality, ease of use, and wireless functionality. Many appreciate its compact size and affordable price, along with the straightforward setup process and reliable performance. The printer is also praised for its quiet operation. While some users experienced challenges with the sleep mode, the overwhelmingly positive feedback highlights its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,456 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer for my teleworking set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect printer for my telework set-up. It was super easy to install and work with my local network, as well as my applications through remote desktop connection. I have recommended it to several others from the office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good printer. Just black and white, but I love that I don't have to deal with ink cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Up and running, finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice printer, though the set up is anything but easy. There is no “key” for the various selections to be entered with the buttons, okay, back, up and down. Several YouTube videos only muddied the waters, and just why do I want to turn off “deep sleep.” And what is deep sleep? Any way…finally got the Wi-Fi set up, one click at a time. Long passwords are a nightmare. AirPrint is cool with phones and iPads, but I had to “install” it on the new iMac. Not hard, but not clearly explained in the blue fold out “instructions.” So, it is up and running and I hope to never have to deal with it again. Just print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic black and white only printer for printing invoices for a small business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple, just plain works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the last few years, I've stopped buying HP printers and have been very happy with Brother printers. Like their ink-jet printers, this just plain works without having to mess around with any complex setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laser Pinter to make invoices for work does exactly what I need it to do

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Small Business Printer-Scanner!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally talk my husband into getting a new printer for his business. Last one purchased was 2009. He could not believe the newer technology for printing and scanning and the speed. Glad I motivated him to make the change in 2019!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item works good without a problem and I would buy this product again and again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer. Difficult to connect. Vendor reqd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to contact vendor on how to connect printer to wireless device. Steps required that instructions did not include

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother spent over an hour connecting the printer, then I had no problem

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little printer produces quality copies of a much more expensive printer. I didn’t realize it when purchased, but it even automatically does 2 sided printing - I would recommend it to any small office or for personal use - great printer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My Brother is sleeping...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer makes a great printout; however, I had to return it. There is some feature that puts the machine to sleep and then I had to turn it on to get it to print -- and that didn't always work. Part of the problem was my WiFi provider because I could only use their modem which seemed to be a problem for this printer. Also, the printer is very heavy and large in size. Not everyone is a software expert and I just found this printer to be frustrating, but I'm pretty sure that a big part of that was my own limited skill set. When you are looking for wireless, you want to just select print and that's it. You don't want to get up and fiddle with the printer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Slow processing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its good enough for what it is made. Great for college students.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Workhorse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a workhorse printer - just keeps on printing, I had an older model and replaced with this so that I could use AirPrint. So convenient, fast AND economical. Great for small print jobs without having to mess with inks.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer and absolutely hate inkjet cartridges so I figured id try this out. Little bit of a hassle to enter wifi password but other than that no complaints so far. Works well with my S8 phone and chromebook laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True it doesn't print color, but I don't think you can beat it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    wireless printer is great -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer is great - had to troubleshoot a problem and was able with the online guide to resolve the issue. this is very typical of all the Brother printers I have owned thru the years. You don't have to be a tech to own this printer!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Sleep mode

    Rated 3 out of 5 stars

    Ok Black and White printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fast however, it is always in sleep mode and is time consuming in getting it to restart. Contrary to ad, it goes through toner quickly and they are very spendy

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, We understand you experiencing an issue with your HL-L2370DW deep sleep mode. We'd like to help. Click the link below to adjust the sleep mode.
      https://help.brother-usa.com/app/answers/detail/a_id/152779

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
      https://www.brother-usa.com/brother-support Brother

  • Rated 3 out of 5 stars

    Good buying experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and pickup same day. 3 star is because of WiFi button. Connected to the lan not the WiFi and I’d some press the wifi button it switches to the WiFi. If you are using for WiFi it’s good. Not recommended for the wired connection

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Office use/customer service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, replaced my 15+ year old brother at the office with this one. Prints great 2 sided documents without issues. Toner quality is excellent and long lasting!

    I would recommend this to a friend