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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2456 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are pleased with the HL-L2370DW's print quality, ease of use, and wireless functionality. Many appreciate its compact size and affordable price, along with the straightforward setup process and reliable performance. The printer is also praised for its quiet operation. While some users experienced challenges with the sleep mode, the overwhelmingly positive feedback highlights its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,456 reviews
  • Rated 5 out of 5 stars

    Takes Care of the Task

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, straight-forward, and no frills printer. Has been working great for six months when needing to print only one or two things a week. Stays connected over the network and does its job perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer brand

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer saved me during covid time! Printers fast, the toner lasts long, and being a brother brand, I never have issues with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a wired printer - which is hard to find. All new printers are Bluetooth. Just wanted simple for working at home. Saw it on line and ordered and picked up at store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good easy printer, but toner is expensive!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer... but, we have had the printer for only two months and the toner already needs to be replaced. We are using it as a home office printer and do not use it daily. Our old brother printer would go months without needing a toner replacement (and the toner for the older model was about 1/3 of the price). I'm pretty disappointed that this printer already needs a $100 toner replacement. It was printing perfectly fine up until the moment it said "replace toner" and there is no way to override.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, happy so far

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great so far. Turned off the deep sleep function so it will print remotely without turning it on manually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice simple scanner - Troublesome WiFi Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice simple duplex scanner but WiFi setup was not straightforward and WiFi scanning not seamless. Otherwise functionally good scanner and small footprint as well as portable.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Good printer until it dies

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent printing results from this printer while it was operational. It is fast. Unfortunately my printer only lasted a little over 1 year before it failed to power on. There is only a 1 year warranty on the product. So plan on replacing this printer after a year which makes it less cost effective than the Canon printer it replaced that lasted 5 years

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry that you are experiencing issues with your Brother HLL2370DW. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 4 out of 5 stars

    Brother HL-L2370DW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother HL-L2370DW is a good affordable printer, but the display of the printer is very small. It needs more attention while performing any activity with the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little printer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little basic "wireless" printer which replaced my old "plug-in" HP printer. Geek Squad did all the heavy lifting with a smooth installation and now I can print at home again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for small print jobs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my son to take to college. I have an older version of this printer that I use in my classroom and it has been well worth the money! I did buy this on sale. I highly recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Brother!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but uses different software than the last 3 Brother printers I bought. Install the Network management software to easily manage all the more advanced settings, so you can control when it sleeps and powers down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother printer review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic but functional printer. Works fine. Only annoyance is there is no button on the printer to cancel a print request like there is in some of the more expensive models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality for Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I like that it has just the black and white ink because so far it’s easier to find online and doesn’t seem to dry out as fast as the smaller cartridges. It’s not small, but it gets the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great black &white printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple printer that used toner instead of ink, since I don't print often. This one works great. The only issuebisbthat sometimes the wireless won't work. Luckily, I was able to connect it via wire to my computer so I'm happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could have been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started to spit ink everywhere on the inside! I had to return to get something else

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you had some issues with the Brother HLL2370DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support. Brother

  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Can't complain at all. It's fast and prints when I want it to. Highly recommended if you don't need to print color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    envelopes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nter does not do envelopes well. It wrinkles them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printers last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model of this printer from 2007 to July 2021! I wanted to make sure I got another Brother printer. I fully anticipate this will last just as long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a lesser expensive printer but had to return it. I will always stick with Brother. never have to worry about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too big

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents to travel with while in their RV. They are full-timers and need to be able to print while they are gone. Not too big to store while on the road.

    I would recommend this to a friend