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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,756 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    By Far the Best Printer I have had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think about it, if you print in color, you wait until you go to work. If you need to print in black and white, you print at home. This thing is awesome. I have not had to replace the toner yet but its quiet and prints really great.

    I would recommend this to a friend
  • Pros mentioned:
    Scanner

    Rated 4 out of 5 stars

    Works great albeit tricky to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after a long time of contemplation and comparisons between getting a printer only vs all in one because I really only need the printing function. But for just an extra 30-50 I can get a scanner and copier. During this pandemic, I'm sure it will come in handy. A well worthy investment for your home. Because I have no internet connection, I purchased a USB cable to set up the printer to my MacBook pro which was quick. It did take awhile for my MacBook to connect to the printer wirelessly. I did not want to connect to the cable every time I print. Printing from my phone worked fine. The only thing is you need to disconnect from your wifi in order to connect to the printer wirelessly. This is perhaps because I don't have it set up via a single network due to no internet. I'm sure it will be a breeze for those who do have their own internet connection. I have not yet figured out the scanning function but I think there's an app you have to download and use that to scan. I will update my review later on. Also turning off the double sided printing feature took awhile to figure out. The feeder doesn't pick up the paper well, it goes in and comes out crooked and the printed material is all crooked as well. That's something I would work on. I would have gone for HP as I'm more familiar with their printers but the Brother seems to have the best reviews. I use save ink mode to prolong the life of my toner.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Scanner

    Rated 5 out of 5 stars

    Brother HL-L2390DW Laser Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother HL-L2390DW laser printer is a great printer. It is wireless and produces very good prints. I also like the scanner function which can do B&W and color scans. The WiFi indicator on the front panel lets you know it is connected to WiFi. All in all, a very good home printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Scanner

    Rated 4 out of 5 stars

    multiple functions printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is duplex printing, scanning and copying. It uses laser ink. It is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    this is all you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to rely on my school's printer for assignments, but ever since remote learning started, I found myself needing my own printer at home. I had an HP all-in-one model that did everything, but it stopped working and was tired of buying their expensive ink cartridges. I honestly do not use color ink, so decided to look for a laser printer. It has been the best switch ever. For installation, I recommend watching a youtube video, because I had some trouble installing wirelessly, however, I watched the video and bam I was good. I easily print from my phone and computer at any time. Thank you for reading, peace.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    brother printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a great printer for all your basic printing needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a graduate student and needed a printer that would allow me to print large documents. This printer was easy to set-up and prints well. Love that I can print from my phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Scanner

    Rated 4 out of 5 stars

    Great laser printer and quiet in fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laser printer and quiet in fast. A little bulky but easy to set up with Wi-Fi and has many features including scanning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer, works nice with Google Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother HL-L2390DW Wireless Black-and-White All-In-One Printer works great for my simple printing needs. I was tired of inkjets and the costs associated with all the cartridges. This model is a simple, bare-bones printer. It doesn't have all the fancy bells and whistles. I'm happy with just the basic printing. It also works great with Google Cloud Print and the associated app on your smartphone. Makes printing from Chromebooks and tablets easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    No surprises; no complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing exactly what I expected. Set up was easy. Speed and image quality are good. I love the duplex printing capability. I got this to replace an inkjet. Good printer, but I didn't print often enough to keep the ink from drying out. This is proving to be an excellent option. I went a week between prints, and no problem. Very satisfied with this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fantastic printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Very easy to install and use with my PC. But what I love the most is that I can easily print wirelessly from my iPhone and iPad. The printing is fast and clear, and the additional scanner is helpful! One negative I’d give is that it does not come with a USB connector. However it works fine wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer I’ve had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, very easy to hook up to Wi-Fi and print from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer prints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints fast and works well. It's a printer, it prints.

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 5 out of 5 stars

    Best printer I’ve bought in a very long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an HP printer that lasted less than 3 months. This was super easy to set up and doesn’t require an ink subscription like some HPs.. it’s also laser and ink cartridges are super cheap. I’ve been able to use it with alll my wireless devices with no connection issues and no paper jams. Definitely recommend it in you only print in black and white

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer/scanner/copier for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hookup. It works fine so far. I will not over use the printer. It will stay on my desk. I should have bought a cartridge, like the guy told me when I bought it. thanks,

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Scanner

    Rated 4 out of 5 stars

    Nice school printer scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took some time to set up with a few different software programs to install. Even the IT guy at my office said he has never seen a printer that needed so many programs installed to scan before. But I still say 4 stars because it prints nicely and once you figure out the buttons, scanning multiple pages to multiple computers is pretty easy. I haven't replaced the ink yet and I am still using the cartridge it came with. I have also heard great things about Brother printers.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    great all around printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything great plus wanted wireless,had enough with standard printers and print head problems.Best buy had the best price and easy to return if there's a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a breeze to set up and simple to print from any computer or phone in the house. Anyone plus is that the ink drum replacement doesn’t cost an arm and a leg.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    respectable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simple device performs all the necessary functions. I always choose only a laser printer , before long time it was Samsung, but now I decided to try this one. I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Scanner

    Rated 5 out of 5 stars

    New Laser Jet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something to replace Brother all-in- one color inkjet, which I'd been extremely happy with. Need only black & white so this Bro laser jet printer fits my needs very well so far. A scanner is built in for the occasional copy job. On the heavy side, so needed to brace up my printer shelf. Good product, good price. Best Buy shipped it quickly and securely.

    I would recommend this to a friend