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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 1756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,756 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice work printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good and nice printer. Very easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice Printer, Excellent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I ask of it: it makes a good quality print quickly & is easy to connect to. When on sale, it's an unbeatable value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Quick, easy setup, works instantly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up and use within minutes. Prints very quickly, easy to scan. Network connectivity was no trouble. Looks really nice too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you don't print pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dims my lights when in use. Power hungry! Only printed about 75 sheets so far. Not sure how often toner will need replacing. Prints 2 sided easily. Scanning to computer seems slow but good quality. Only had it for a month but so far I'm still getting used to it and hasn't jammed. This does not print pictures well but text is very professional looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doesn't take up much space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, compact, doesn't take up much space. A little noisy when printing. I am enjoying the different features of the All in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for bulk printing (black and white) Has helped tremendously with grad school assignments and printing large quantities of journal articles needed! I should have gotten this one first instead of a regular printer (I’ve gone through 2 HPs in the past year of this program)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer! I have been struggling with owing the inkjet printers in like forever and wasted so much money for so little prints. I'm just so glad I switched over finally to this printer after some research on this printer I'm just glad I finally can print without fear of running out of inks. Installing and putting the printer together was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow….!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it very much. Works well, saves on printing, well worth it. I am enjoying it more than other printers I’ve had or tried. Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set it up with no trouble. I did have difficulty getting enrolled into Easy Replenish and the Customer Service department was not able to help. After 2 weeks of trying, I finally succeeded without any help from Best Buy's customer service or Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It is so nice that you can print from your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Printer - Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use and easy to setup printer. Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and it integrates with my Android devices very well. my family at a state can also send stuff from there cell phones as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great all in one for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present to my sister per her request. This is a great all in one printer. Does the job of the same printer with a higher tag price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup, fast printing..............recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Scanner, Wireless

    Rated 5 out of 5 stars

    2390dw Brother plus its cabling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect printing, scanning and copying item, both wireless and wired. excellent pricing therefor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer does well when it stays connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with setting it up because my laptop didn't have a cd drive. Went to the Brother web site to download the drivers and this printer wasn't listed. Finally found a website that had the drivers and installed. Besides the issues with the download, my other issue is this printer goes offline and has to be reconnected to my wifi, my older Brother printer never had this issue. For me it serves my needs, but the 3 star rating is due to the issues of downloading the drivers and it not staying connected to my wifi.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother HLL2390DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Quality Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and connect with my home network for wireless printing from all of my devices. The print quality is excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Mac OS Catalina. Prints very quickly and is easy to set up and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Wireless is Hard to Set Up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great, but it is next to impossible to set up the wireless. I followed the instructions in the box. Didn't work. I inserted the enclosed cd disk. Didn't work. I tracked down the most up-to-date drivers online -- Didn't work. I found a youtube video on how to do it. Still didn't work. I finally had to go back to best buy and buy a cable, and hook it up with a cable, instead of wireless. Works great that way, but it kind of defeats the purpose of buying a wireless printer.

    No, I would not recommend this to a friend