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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 1756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,756 reviews
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to replace an old brother that lasted me ten years. This one works well and the toner is inexpensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All my printers are Brother.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is faster than I expected. The local store headed in stock so I was able to get it within the hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, clean copies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent black and white printer for its price. Refill compatible laser cartridges are very reasonably priced . Automatic two-sided printing a good feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea but f not purchasing small cartridges of ink. The tone is a much more cost effective solution.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Needed printer for work and this meets needs. Color was not needed since we prints only a few pages a month and ink would dry up in the heads so we went with this laser

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Great Printer But 2-Sided Problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this black & white laser printer because I wanted it to do the bulk of my printing since it has wireless capability and does 2-sided printing. It was a bit difficult to install but I got thru it (I'm a retired computer professional); others will have trouble. My computer is running 64-bit Windows 10. The printer is very fast and the print is clear and sharp. I am happy with it except for one thing. The per page cost is very good. I soon discovered that it would not print 2-sided from a PDF document or from a Gmail. The option for 2-side printing did not appear in the Print Dialog. Word and Excel worked fine. I called Brother Support and was told this is a Gmail and PDF issue. I stated I disagreed because with the same document, I saw 2-sided option in the same window when I switched to my Expson XP-6000 printer. Their support person maintained it was not their issue. I asked to escalate to a technical support person and this was denied. So sadly I am going to return this printer. Sorry Brother, you lost a customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Easy to install, good quality .. intuitive controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for black only printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more buying ink cartridges that run out quickly, even without any use. We only print black, so works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great economical printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Brothers Laser printer I've purchased from Best Buy. Great product for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, has excellent resolution and low cost high volume monochrome cartridge. It’s exactly what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Has the features I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 88 year old father in law but haven't been able to give it to him yet because Illinois is still shut down, especially his senior living space. I've been pleased with Brother printers for decades and there's every reason to be pleased with this one also.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great low cost printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was challenged about setting up....got the components in ok but needed help with connecting to 2 phones. I am disappointed a manual is no longer included with this and many other tec items purchased. I need to read instructions myself to be able to things put together, or up and running. This is a good purchase. Great printer for great price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been use inject printer for long time cost lot of money and dry out very fast, I got this brother printer to save money and time, easy to set up, connect to my pc laptop and iphone, tablet in one minute, able to print from anywhere, printing very fast, quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Reliable and worth the investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids kept complaining about going to the library to print homework so I decided to buy this printer wasn’t my prefer choice but, I’m amazed with it. Print double sided. Can print from any devices amazing: desktops laptops, tablets, smartphones, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for small business needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but good experience with my printer and I will recommend it for any small business owner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good printer at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good easy to use printer with one drawback. It is not usable if your wifi is down. For some reason the setup only included a scan function from your cell phone but I called to get a link to a scan function from a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works differently then HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes time to adjust and setup with window 10. had to call support and they helped correct most of the problems with getting system to work normal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up. Install for wifi a bit tricky.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial install pretty simple and easy just pull out and plug in. Wi-Fi setup was a bit tricky pressing a button doesn't work. thanks to the YouTube community 122 videos later I was able to setup my Wi-Fi very easy on my cell phone or my iPad tablet and my MacBook. Love the ease of printing as well as scanning and copying. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great price and does exactly what I need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of always needing ink with an inkjet. This is perfect for me. 1200 pages before I need to get toner! Found I can get 2 replacements for $32 on Amazon that are rated for 3000 pages each when it is needed. This printer is fast. Duplex printing has worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Brother for home office 10 years ago. Was great! Did not hesitate to go get another Brother!

    I would recommend this to a friend