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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 1756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,756 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Software isnt great but hardware is fantastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great. Works as it should. Minus a star because the setup is a serious pain. If you have a usb that'll fit between printer and computer it helps a lot. The app to print is awful and theres a lot of programs to download just to run the thing. Again though, once completed, the printer itself is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value,not expensive at all and the toner will last forever if you are using it at home. As an extra perk, you can print form your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Printer, scanner, and copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot be more happy with my wireless laser printer. Now, i can send email from my iPhone or tablet to print. Also, the huge saving with the toner instead of cartridges that is a plus!!! I would recommend this printer especially if you have kids in school.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice working printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. I like that it stays on sleep when your are not using it, but it turns on when you are ready to print. It prints from your phones, computers, laptops, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent printer best i have every had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, love the front/back copy on one sheet versus 2 sheets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new printer. The only problem is it does not scan to PDF.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup right out of the box. Setting up and installing software only took a few minutes. Follow instructions carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with their purchase and would shop there again and we also have the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints every time and no problem with ink. I have bought 1 pack of ink and it will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear printed images. A better keypad would’ve been better as connecting to WiFi can be tasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is Perfect for my needs. Buying it from a quality establishment i.e. Best Buy is recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Perfect for Home Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything I need. Fast crisp clear printing. Scanner and copier. Plus it's a BW laser which is much more economical than ink. Did I mention it's wireless so It's in back room out of sight. The best part is I can print direct from Android phone. Very Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for my business needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laser printer for my restructured business needs and found this deal at Bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Really nice printer/copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and usage is also easy, quite machine nice quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. It is easy to understand and I think I will like it in the future. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Laser beats Ink Jet -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you really need color? No. Are you tired of ink jet canisters drying out and then need to be replaced? Yes. This is the perfect solution. It prints fast - it prints two sides if you want. Save money, get paper when you need it. Well done Brother.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Absolutely fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the quality of the printouts as well as speed. I switched over from inkjet after having continual issues with printer heads. So glad I did. Installing is a bit complicated, but worth it once this printer is up and running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brother Laser Printer is OK

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Brother printer. It's efficient except for the laser ink. You'd have to buy a new one when it's out of ink. The printer doesn't even connect to the network if the printer is out of ink. Hopefully, Brother reduces the cost of ink.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 4 out of 5 stars

    Goid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing good quality and fast. Would buy again once needed.

    I would recommend this to a friend