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Customer reviews

Rating 4.6 out of 5 stars with 1756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,756 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fantastic Printer for my needs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for my small business and personal use. Great print quality. Black and white only printing means less ink to worry about and ink cartridges are easy to install and last for months. The only drawback somewhat is there is no fax capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPrint Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found a reasonably priced AirPrint printer for my new I-pad. Set-up was easy in less than 20 min

    I would recommend this to a friend
  • Pros mentioned:
    Scanner

    Rated 5 out of 5 stars

    Best value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I compared it to other printer and this is all in 1 ( printer, WiFi ready, and scanner) Best Buy and best value printer that is laser powder or cartridge. Thnx I hope it will be durable too. Just had it for a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need a printer to do. Toner is much cheaper than ink jet. Good for home office

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Only b km ack but that's on. Too many problems trying to replace colors all the time. This is a laser printer, up 700 sheets before u have to change cartridge. Nicely prints , copies & scans. U can print from phones with app. Nice!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this printer 5 stars but it had the wrong quick install instructions so it took a bit longer. Other than that it works fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is user friendly, easy to set up & use. Very reliable brand. I have several of these printers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Printer for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman were very informative in the products and helped us make an informative decision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother printer - great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 1000% satisfied with this purchase. It fits all of my needs. I received my printer quickly and it was easy to setup. I'm not tech savvy so I was pleased I could get this setup very easily. I would highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Fast printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I don't print photos, a black and white printer is all that I need. I hard wired it to the computer using my old Brother cable. It does not come with a cable so you need to buy a special one before you can print unless you go wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good……………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brother Laser Printer is OK

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Brother printer. It's efficient except for the laser ink. You'd have to buy a new one when it's out of ink. The printer doesn't even connect to the network if the printer is out of ink. Hopefully, Brother reduces the cost of ink.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 4 out of 5 stars

    Works well with my IPad once we got it on WiFi.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some trouble getting printer connected to WiFi. After several tries and numerous software updates it’s now connected and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bail bond agent were glad to get a copier, they seem very satisfied, it get the job done :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, configure. Super easy.. I am impressed with software features to allow store scan files directly to your computer instead of going over email and download it. I love it. I will recommend this printer over other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has been great printer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this printer more than 2years. It has been great printer than other printer we used. It is ver reliable and work excellent. We are still using it without any problems (except we refilled ink cartridges because we uses a lot)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Affordable and Practical All-In-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my previous all-in-one. Purchased this from Best Buy along with warranty. Software download and install took about about 15 minutes. Very affordable and practical unit. No problems with install or use of unit since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up on all our devices, including chromebook, ipad, android and apple phones and windows desktop. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother printer is a brand I trust and has proven to be a good addition to my home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice all in one printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put aside 1-2 hours for software download, install and updates. The scanning software may take some time to learn for those unfamiliar with scanning documents. Great all in one printer for those who desire just black and white prints.

    I would recommend this to a friend