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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 1756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,756 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Laser Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It works so much better than an inkjet printer. I hope the cartridges last as long as the research I have done indicates. I probably wasted enough on inkjet cartridges to have paid for this. Only issue is how to hook it up via WIFI, hopefully I can figure that out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother printer is a brand I trust and has proven to be a good addition to my home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up, great printing quality. I can't remember whether it came with a USB cable, though, since I used one I had sitting around. Set up was not too difficult but I had to look for instructions via online search for some of the settings that I could not find or were unclear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase! I was also very happy with the cost of ink replacements!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Change is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am very happy with the Brother laser printer. My first with this brand and type. The set up went smoothly and the print is excellent. I am glad i took a chance and tried something new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is easy to set up, and print smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally find printers to be more trouble/cost than what they are worth. This opinion has developed over time for a variety of reasons, not the least of which was the initial setup of a new printer on a network. So far, the installation was very straightforward and there have been no complaints as far as the operation of the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Setup was easy . Wireless is great ,can print from all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift. The item works as described and my parents enjoy using it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support incredibly rude. Inexcusably so. Bad business practice. They are also only available M-F, 8-5. Not all Brother printers are in offices.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product, very pleased with performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific quality printer. However, directions for connecting to home Wi were the worst in history. I finally was able to do it after trial and error taking an hour. Brother website no help. They need to get the directions right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable, compact size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable printer for my elderly parents. This printer has been working great for them! They haven’t had any issues yet, easy to use. They love how the paper doesn’t spew out on the floor as their prior printer did.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Best printer I’ve purchased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Been doing school and work from home lately and needed something that won’t cost an arm and a leg to keep printing. This is it. Works with iPhone and Apple products wirelessly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used brother toner printers many a times and they are consistently the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to remote print. The copy and print quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay, but not too good . Price is good. But print quality is not bad..

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Faster and more cost effective.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to an ink jet printer this printer is faster, and t spend a lot less on ink cartridges. The design takes up less space than many other printers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fast but circuit blowing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely FAST and quality printing, but that speed came at the price of blowing my circuit breaker, so I had to return it. My house is only 15 years old, so I don't know if it was the specific printer or just the one I purchased.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Printer with one small hiccup.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but the tray situation is a little finicky. Sometimes it will switch what tray it wants to dispense the paper out of when it should be the one you designate. It works well for a while then switches. Other than that it works great, speedy and great quality prints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect B/W Laser Printer for personal home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A retired Senior, I needed a printer strictly for personal use. I am partial to Laser quality printing, and I no longer need the flexibility of color printing. I find it more cost effective to have this printer with my favorite features.

    I would recommend this to a friend