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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 1756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,756 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Brother printer. It now works well; however it had a hardware problem upon arrival. I still rate it as 5 stars because Brother customer service did a great job by replacing the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ideal home office Laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laser printer at good price. Ideal for Home office .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my brother laser all in one printer it does everything I need from small jobs to big jobs. I like the WiFi features because I don’t have to be always on my desktop I can be on my laptop in a different room which makes a good feature. I would purchase from the brother brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome! Easy setup and easy android to printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for what we need, awesome printer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Faster Convenient for the opportunity and price Simple I loved..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first things is easy to use. Will recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printing for all my needs.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does a good job except when printing envelopes. I know there is no jam because I open the front door, close it and it prints without any problems. This happens about every fourth envelope.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    It works !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its cheap and the best part is it works. Overall im satisfied with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but lacks some functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well but the control panel is not intuitive. I did not realize that the scanning function only produces a jpeg. My previous printer allowed for scanning into pdfs. If I had known this limitation, I would have purchased a different model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! It prints so fast!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My positive rating may be in its early stages or the fact that I’ve never owned a laser printer! So far, I’m in love! Prints fast and great quality, from what I can see. This printer has me looking at Brothers in a different way. May just replace my Canon inkjet with one! Brothers is my new Bro :)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Could be Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price and the quality of print. Good introductory inkjet. Could be more consistent. Sometimes you have to adjust the paper tray and sometimes the connectivity could be a little wonky.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Solid, high-quality, dependable printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of us use this printer heavily for a home office, and it's given us zero problems during more than a year of use. Easy setup and use, and I don't think we've even had a paper jam. We love the two-sided printing a copying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this purchase and would recommend this printer. The printer works great. Took me awhile to figure out where the toner cartridge went. The direction were for several printers and pictures were not the same as the printer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Printer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using ink jet printers for years and decided to try this Brother Laser printer. I love it. No more messing with ink cartridges. And I can print faster and for less expense. You can still scan and save colored copies. Best printer I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Ok AIO printer for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints pretty fast, ok quality, starter toner cartridge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it almost 1 year good for home school easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Smudges and erodes on anything but basic paper

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed that this printer is only useful for printing on basic paper. Anything else, like the specialty paper I need to use, and that should work with a laser printer, prints but then smudges and erodes--making it useless for my purposes. I've tried every setting I can think of, spent many hours trying to get it to work, and now I feel like I need to buy another printer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Printer at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the printer has worked very well. Setup wasn’t as smooth as expected. First, wi-fi setup has a hiccup. Second, once the printer has setup printing had smudge on both sides. After contacting their customer service it was the roller which caused smudge. I had to wipe clean the roller and problem went away.  Once all setup problems are fixed so far the printer is working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little printer... speedy with multiple copies

    I would recommend this to a friend