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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 1756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,756 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the high cost of color cartridges that I HAD to have to make my last printer work, I decided to get a new printer with only black and white. Although a couple of times I have missed the color, for the most part I don't miss it at all. So far loving my new printer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Printer - Brother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased this printer. So far it has worked like a charm. I always had issues with different brands of printers until now. Brother brand was recommended by a friend and I am so glad I listened. I also like the extra large ink cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No problems after 3 months of daily usage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up. Took many tries and keeps dropping the connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Inexpensive and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for basic black and white printing; easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast printing. Works well for our home office needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless All-In-One Laser Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my second Brother Black-and-White All-In-One Laser Printer. I bought another one after we moved across the country. Like in case of the first one, everything works great. I recommend this product. I will stick to Brothers, as for the printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for basic jobs ! Easy to assemble and use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up and prints a nice clean copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for college. While I was looking at different websites like Amazon, the price at BestBuy was the best offer I could find. The printer came in a reasonable time and it was nice that they kept me notified on where it was.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much. But worked well when I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Value for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality laser printer. Bit noisy but its okay... .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Working great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working as expected, installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well. No problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely on my desk, not too large of a foot print. Worked with MacBook Pro although I had to go to the Brother website and download for the Mac. Have to work around the scanning process to make it work. Not a bad printer for the price. Better for MS system.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    all printers need to come with a printer cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking printer but it did not have the print cable plug in to set up printing or WIFI, had to go to you tube to set up wireless printing it took me two days to set up. Had I known this did not include the printer cable I would not have bought this printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, I'm sorry the USB cable is not included in the box. There often multiple ways to connect the machine to a computer or network. Click the link below for the compatible cable for the machine.
      https://help.brother-usa.com/app/answers/detail/a_id/75000 Brother

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a Brother before, they didn't disappoint this time either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All in One Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good all in one laser printer. Only regret is the copying ability. For an additional $10 you go for the one that has a feeder, this allows a larger stack of paper to be copied versus single.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer is great for the price with easy copying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay. The machine looks like it can break easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother HL-L2390DW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Purchased at Best Buy because they are the best. Great customer service. Very helpful.

    I would recommend this to a friend