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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.6 out of 5 stars with 1756 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,756 reviews
  • Rated 4 out of 5 stars

    It's worked well so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of broken Epson and having a longer lasting Brother already in service, I took a chance of getting this slightly lower end model than the one we have. So far it's worked well. So well that we bought another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my printer while out of town working at a horse show. This printer was on sale, PLUS the price of toner cartridges is about half of my old Brother printer. Love the 2-sided copy ability too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Brother HL-L2380 died after only 4 years. It prints fine, but the menu displays only white so it's not possible to copy, scan, or even change the wi-fi settings. Anyways, I purchased his HL-L2390DW to replace it, which you would think is a step up (from ...80 to ...90). Gone is the large color touch display and the numeric touch keyboard. They obviously cut corners. We'll see how longs this lasts. BTW, after my previous experience with Brother I purchased the extended Geek Squad warranty. Unfortunately Brother is rated the best in the poorly rated low cost laser MFC market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to connect to wifi. Great copier ehh its legit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for kids online class print documents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I bought it because of the kids need it for virtual class since covid19, not too frequently print documents every day. It is OK for kids to print homework, not expensive. If this price with color function will be best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most printing i do is for paper copies of personal purchases, monthly bills, etc.. Black and white suits my everyday use. That it scans and copies is an added plus. Good buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working out so far. Let’s see how long ink lasts. Didn’t have any trouble connecting to WiFi. Printed from iPad and from upstairs bedroom with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good at the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, the only drawback is it does not have an automatic feed, scanned and printed and have had no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Discovered that it did not have a hard ethernet port. No big deal ---I got it online with a static IP using the wireless AP tying it in on WiFi and I can still print from hard wired network PC's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for home office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just as the pandemic was looming. Got it for a discount. It does the job. AirPrint and Google print support helps if you want to print the documents from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy are great store to shop, large choice of merchandises brand to choose, price are reasonable & pleasant employees to serve customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good for the $$$.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the printer. I had an issue with recognition of my router, but the Tech solved it quickly. Air print with my Macs is smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 85 years old, i'm not very good with installing equipment, but I had no problem with this printer. It's working wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done with inkjets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Git sick of inkjets having software based "ink level" identification. Was sick of being forced to ad a new cyan cartridge to print BLACK! Switched to laze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laser printer. I do not print often and was tired of my ink drying up. This printer is more expensive, but well worth not having to purchase ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything asked of it. Good all purpose home printer with acceptable speed and throughput. The wireless capability allows the placement to be where the most convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey5created5by5idiot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't care what I think of my purchase, you just want to collect information about me. That's why everyone thinks that marketeers are stupid and generally quite useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi purpose machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for school. Her inkjet died. I have a 2700 and love it. Dependable and works great! Not only would I recommend it, I bought one for my daughter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    QC issues with setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating was downgraded because of setup issues. I was trying to install on a wireless network that uses the printer's MAC address to ensure only the listed wireless devices could connect. The MAC address on the printout turned out to be incorrect. I then found a different MAC address looking through the settings via the control panel. It too turned out to be incorrect but after timing out on this attempt the setup program displayed a 3rd MAC address and this one brought joy. Once set up and connected to the network I was very happy with the printer.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry that you are experiencing connection issues with your Brother HLL2390DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Can't go wrong with Brother!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home office printer. This is my third Brother printer. One at work, one in m home office and one at my husband's work.

    I would recommend this to a friend