Customer Ratings & Reviews
- Model:
- HL-L2390DW
- SKU:
- 6130044
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Much Better than Ink Jet
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like ink jet for color but never use colors uniformly. I do much more black printing. Depending on which capacity toner cartridge I use, it can last 6 months. Love it.
I would recommend this to a friendA+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+
I would recommend this to a friend- Pros mentioned:Print quality
Decent printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is bulky for no reason. The prints are decent but it isn't as intuitive as it can be. It's just ok, really.
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Cannot remember the staff's nmae
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines.
I would recommend this to a friendgreat printer great customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My third Brother Printer better than to old ones scanning is wonderful fast and makes old pictures look like they were new.
I would recommend this to a friendSolid fast printer - Setup was difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer so far - printed about 150 sheets. Setup however took about 4 hours and 2 calls to customer service. The router company actually help me fix the printer issue. So printer great - customer service not so great.
I would recommend this to a friendGreat Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Initial toner lasts a long time and can print a ton of pages
I would recommend this to a friend- Pros mentioned:Ease of use
Brother backs their products.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Worked great for 4 months and then just stopped working. Brother customer service was amazing and they replaced it for free.
I would recommend this to a friendBrand response from Brother
Posted .We are happy to hear that we were able to solve your issue with your Brother HLL2390DW machine. If you have any questions or inquiries, please feel free to contact us back!
Great for high volume!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was running out of ink so quickly with my inkjet. I love the laser! Ink is expensive but I hardly have to buy it. Great when you have kids and LOTS of printing!
I would recommend this to a friendGood but not great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer keeps dropping connection to wi-fi. I finally gave up on that feature and plugged it into the pc. Works fine now for the one PC that is using it. I would have like reliable wi-fi connection.
I would recommend this to a friendWorks well enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t wake properly from sleep once or twice a week but works after restart which is very quick. Issue may be with my WiFi and not printer. All in all it gets the job I bought it for done every time I need it to.
I would recommend this to a friend- Pros mentioned:Print quality
Solid product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does speedy printing with good quality. Wireless not feasible so had to purchase a connecting wire. Quite a large machine, but made it fit okay.
I would recommend this to a friendBrand response from Brother
Posted .Hi, I understand you are experiencing an issue with connecting wireless. We will be glad to assist you. Please contact customer support at the link below:
https://www.brother-usa.com/contact-us
works great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use this a few times a year. There are no ink cartridges to dry up due to inactivity. I am happy with this purchase.
I would recommend this to a friendBasic functionality at a decent price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer prints and scans. It uses toner so you don't have to worry about buying expensive ink regularly. It's boring, square and does everything advertised.
I would recommend this to a friendWorks well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works as advertised. I was especially happy with how easy it was to connect with my WiFi network. It’s great to be able to print from my phone!
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great price for features, super easy to set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Mac. Very easy to install. Did not bother with the disc. Just manually entered ssid and password into printer. I then just added the printer via systems preferences, AirPrint sets up 30 seconds at the most. Both iPhones, iPads and other Macs on the network set up just as fast. There is one Windows 10 laptop also set up by AirPrint as ( just make sure that a Windows machine has iTunes on it. iTunes includes Bonjour/AirPrint drivers for Windows in the iTunes software. You can add a printer and it will just show up like it does on a Mac. From box to all of the machines and printing 15 minutes. It's pretty quite compared to inkjet Canon it replaced. It also boots much faster from sleep. So far I love it and am looking forward to saving money using toner instead of the ridiculous and expensive ink cartridges.
I would recommend this to a friend Good printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer for a friend, she wanted to spend less on a printer so I convinced her on this printer. She’s satisfied with this printer.
I would recommend this to a friendGreat BW All-In-One
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old inkjet all-in-one. Worked great as expected from my previous experience with Brother products.
I would recommend this to a friend- Pros mentioned:Print quality
Nothing much to complain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been just a few weeks since I got this product. It prints fine and fast.. It does complain that there is no paper when there is few hundred of them inside !
I would recommend this to a friendBrand response from Brother
Posted .Hi, We are sorry that you are experiencing issues with your Brother machine. Make sure the paper you're using meets Brother's recommended paper specifications for the paper tray. The link will assist you with the no paper.
https://help.brother-usa.com/app/answers/detail/a_id/151829
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first laser printer purchase and so far it has been working great. Looking forward to not having to replace print heads all of the time.
I would recommend this to a friend