Customer Ratings & Reviews
- Model:
- HL-L2390DW
- SKU:
- 6130044
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the HL-L2390DW for its excellent print quality, ease of use, and reasonable price. Many appreciate the wireless functionality, reliable performance, and convenient size. Positive feedback also highlights the ease of setup and the scanner's functionality. While some users experienced paper jams, the overall experience is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Bad wifi life span
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was nice for awhile then about 6 months later wifi stopped working.
No, I would not recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brother has always been the best lazer printer in the business.
I would recommend this to a friendGood Base model for Laser Printer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good base model for laser printer, would have liked document feeder.
I would recommend this to a friendGreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and the replacement toner is very affordable.
I would recommend this to a friendGood overall b&w all-in-one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer/copier/scanner. Wish it had a multi-page document feeder.
I would recommend this to a friendDoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done. Just wish it had a better interface to navigate.
I would recommend this to a friendBrother HL-L2390
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The toner provided with the printer did not last a week. It was certainly not a standard amount of copies for the basic toner which Brother sells. While I am not unhappy with the printer itself, the inadequate amount of toner has cost Brother all of my positive goodwill.
I would recommend this to a friendBrand response from Brother
Posted .Your Brother machine is packed with starter cartridges with yields significantly less than a standard Toner Cartridge and this may be the reason why you are experiencing a yield shortage. I have included a link that explains the toner yield. You may refer to Step 2 for information on the approximate yield of all of our Toner cartridges for your $incidents.prod.lvl_id2. Please click on the link below to view the explanation and suggested steps to try:
https://help.brother-usa.com/app/answers/detail/a_id/151383
If after reviewing these steps you still understand the Toner yield is inaccurate, we have a procedure that will allow us to calculate the exact page count coverage of your printed documents in order to confirm if the toner cartridge has met its life. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
works fine, what I needed for the home office I'm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price was good and hopefully will be back to the office sometime soon.
I would recommend this to a friendBrother Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the product. However, user instructions are a little skimpy.
I would recommend this to a friendworks fast and very legible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.happy I chose Brother and not an inkjet copier very good review
I would recommend this to a friendIs not an all in one printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer did not have a fax option, other than that it worked fine.
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was frustrated because we bought the tuner very soon
No, I would not recommend this to a friendSo far ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For having a brand new cartridge the print isn’t very dark
I would recommend this to a friendGreat printer for college students,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fulfilling my dream. Very useful and strongly recommended
I would recommend this to a friendNot bad not grest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printed slightly slower than i wanted no document feeder or flash drive connection for scanning scanning option was a bit confusing, connected to computer and phone app easily
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing slow printing issues with your Brother HLL2390DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/152387
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Good But Could Be Better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product functions well however the print is very light with no apparent way to darken it. The ink cartridge is brand new. The paper holder is cheaply made making paper insertion difficult.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing light print issues with your Brother HLL2390DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/152396
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
A great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product and realized it did not have an automatic feed for copying, Friends who have this machine love it, but I exchanged it for one with automatic feed.
I would recommend this to a friendReliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good. Easy to setup. Very reliable and clear image.
I would recommend this to a friendNo USB Cable or Port
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer description indicates USB capability, however did not receive a cable and unable to locate port on the printer. The setup went well and wireless connection easily setup.
No, I would not recommend this to a friendBrand response from Brother
Posted .Unfortunately a USB cable is not included with the purchase of your Brother HLL2390DW machine. A list of components included with the machine is printed on the outside of the carton. The Brother machine has a Standard-B USB port, so you must use type A/B 2.0 USB cable. We recommend the cable be 6 feet or less.
Good for the money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricing was good but scanning quality could be better.
I would recommend this to a friend