Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 166 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great printer

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple. Quick to setup. If you're looking for a basic printer, buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother Printers are the best! Had them for many years for my company & will keep purchasing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best I do recommend it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very good printer I do recommend it I print my stuff from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Sided printing is a must

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you buy a printer that does 2-sided printing that has a DW at the end of the model. Single page printing costs double because you have to pay for double for the sheets of paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer , it’s fast Print out also good , I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam totally happy with the product. i will be coming back to get more supplies for thhe printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    brother printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, and easy to pickup. I love it so much !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer!!! Easy to use and easy to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    brother laser printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at best buy and the brother printer is what I needed Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the printer has worked exactly as expected! Great price, easy set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Printer Unlocked!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer arrived in a timely fashion, setup wasn't too hard. Looking forward to it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK machine/ should be simpler overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine now, but setting up was NOT easy. Waaaay too complicated and confusing for anyone over age 50. Had to call a youngerfriend then BB for help/ my old scanner/copier was a breeze, but there was no new option for a driver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    dependable coverage and quick response printing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a small home printer for the occasional image on paper. This was affordable and works great. Have had it for about a month and am still using the original ink cartridge that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best by a Mile for the Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget printer ever! Good price. Excellent printer for the money. Buy it already! (mic drop!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for home use. Easy to order on website, Great delivery! Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn't like it. Its speed is very slow and back point screen is very tiny and doesn't have keyboard.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother HLL2405W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

      https://www.brother-usa.com/support/HLL2405W Brother

  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made, saves me so much money everyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works well. Print quality good, not great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted just your basic laser printer with some good wifi and network features, this was it. I've had other brother printers and am a fan, good price point for the feature set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laser printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent monochrome laser printer for a fair price

    I would recommend this to a friend
Sponsored