The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 260 reviews
Rated 5 out of 5 stars
It's pretty good.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent printer at a decent price. No bells and whistles, but it doesn't need them to print.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this printer for over a year and overall has worked well for my needs. I will say though when I first purchased it I’ve had connectivity issues. Printer wasn’t reading my network and would constantly disconnect that I got frustrated to the point of purchasing a ethernet cable. So far it seems to work now via Bluetooth without issue but I still have it connected to the cable to save myself the hassle of disconnection. Still better than the HP printer I had though.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The operation was relatively simple. I previewed printers earlier discussing my needs, the space I had for a printer, the amount of printing I normally do, my proficiency or lack of with technology. Two weeks later I was ready to make a purchase at Best Buy. The store was crowded so knowing what I wanted, made it easier.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to do a lot of printing and my inkjet printer was getting old. I decided to get this one as it was on sale. Set up was a bit tedious. Printer has the capability to be connected with cables to a computer. However, no cables are included, and the only reasonable option is to use wireless connection and router. There is a small very dark screen. Printer found the network, and I had to input the password using up and down buttons to select letters and numbers. At the end it worked out, and the printer was connected to the network. My laptop recognized the printer and I thought I was set. I tried to print immediately and found that the printer was "offline." I tried some troubleshooting, and it did not work. Printer was in "sleep" mode. Then after about 10 seconds or less it went into "deep sleep" mode. I tried pressing buttons on it, but it only cycled "sleep," "deep sleep," and "set up" modes. There does not seem to be an option to get the printer "ready." The only times it got "ready" was when I unplugged it and plugged it back. It was "ready" for about 2 seconds but, before my laptop was able to start printing, it went into "sleep" and then "deep sleep" mode. After trying for about an hour, I searched online for help and found that this is a common problem with Brother printers and that some even go into sleep mode between printing jobs. I decided to return it for a refund. I don't know what the business model Brother has, but keeping a defective model(s) on the market is not a way to get and keep customers. Years ago, I purchased two Lexmark printers and they both had problems feeding paper, which was apparently a common problem with their printer due to defective roller. After that, I never considered purchasing another Lexmark printer. Now I am going to add Brother to the list of printers never to purchase in the future.
Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother HLL2460DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/HLL2460DW
Rated 5 out of 5 stars
Great Printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, simple to use and it makes great copies! It meets my requirements.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price and easy set up. We had no issue setting up this printer to our home WiFi and now we use AirPrint from iPhones and laptops. Brother was the brand recommended to us repeatedly. Our Samsung printer lasted about ) years until we couldn’t update the driver. I only wish it came in the lighter color but that’s aesthetics. Have been using this for almost a month and no issues so far. Best Buy price matched it to a competitor even after it was purchased! Even better value.