Customer Ratings & Reviews

The printer is small, compact, quick and quiet. I'd love to give this a 5-star review, but the software is substandard. It's an essential part of the printer's operation, so it brings the entire score down. It comes with a suite of five different applications, which seems like a lot for a monochrome printer with no fax or copy capabilities. None of these apps have been updated to match modern Windows design aesthetics. On Windows 10, the iPrint application (that lives in the system tray to monitor the printer) also leaves an invisible app in the Alt+Tab interface, which is annoying. The firmware updater displays a modal window that can't be dismissed and sits on top of all other apps until you complete the process. I still recommend the printer because you will probably enjoy using it if your printing needs are basic, like mine. But the software drags the experience down.

I got this because i don't print a lot and my inkjet kept getting clogged so I had to waste time, paoer and in "cleaning" the print heads every time i wanted to use it. Now, when i want to print, I just hit print and watch it go. I ended up getting this model because i ordered at another store (Store 'W') and they gave my purchase to simeone else. Never had a similar problem with Best Buy!

Love it. Easy hook up. Enjoy the quick printing. Black and white only.

Brother brand laser printers are the best. Worth every penny. Easy to connect to Wi-Fi and print well.

This the first printer I ever bought for myself. I chose a toner printer because I almost never print anything in color, and even if I did, I don't expect consumer printers to be well calibrated. Further research revealed toner essentially never goes bad, unlike ink, which dries out in 6 months. Truth be told, if you're using the latest version of Windows 10, you don't need to install Brother's adware. Just look up "printer" in Windows search after setting up the printer, locate it, and Windows will calibrate. It takes longer if you set up it via Wi-Fi. I find the prints to be crisp and attractive. Quality is as high as you can expect. I initially set this up via WI-FI, but found the connection dodgy, sometimes taking 5 minutes before the printer even received the signal (and that was after disabling "deep sleep." Look that up). It's a shame the box didn't have a printer cable, and that's why I'm docking one star. I bought a 15 foot printer cable, and now my printing is instant. I still have not installed Brother's software. Windows Update did add a few drivers, but given the printer was working before that, I'm not sure what difference they made. Installing the official software would just yield ads for refilling subscriptions. No thanks. I recommend this printer.

Easy setup for a printer with wifi. Its quiet and easy.

This is a great laser printer for a home office. I've been using Brother products for many years, and have never been disappointed. I highly recommend this printer.

Printing quality is amazing. Working is great for anyone.

The purchase effort was seamless. I ordered online and picked up at the store a couple of hours later. Setup was easy and I have used the printer several times. I expect this printer to be very reliable and efficient since I have used a similar, older model for ten years at my son's dental practice, where I work part-time.

Printer is ok. I've used Brother for 2 decades now... It does print double sided (flips), it's fast, but guzzles toner like an inkjet. Once the printer says the cartridge is out, despite there still being toner, it will not let you print no matter how many YouTube videos saying how to reset it you try (don't waste your time). Also, updating the firmware is a huge pain - the mobile app is just horrible - I had to buy a cable and do it via the PC.

Fast printing, convenient wireless connectivity, and a reliable laser printer perfect for black-and-white documents.

It's a solid printer that does one thing and does it well - it prints black and white text fast and efficiently. Knocking one star off since the software as per usual for printers, is awful.

Set up in no time and never have to worry about ink drying out and all the other issues with an ink jet when you do not print much. I was told my toner cartrige could last four years.

This was recommended by my son. I had thought he understood I wanted printer/scanner. Copy I can do with or without. As a printer this is very good. Only issue is it’s very loud. That’s the only reason I’m dropping 1 star. The miscommunication between me and my son simply to illustrate that I don’t understand why printers would ever be made without a scanner, but it doesn’t affect my assessment of the printer. I’m not technical or any sort of a “printer-phile”. This machine simply prints a good looking representation of what’s on my computer screen. It’s also pretty fast. I’d much quieter, it’s easily 5 stars.

I'm starting to regret my purchase of just a couple of weeks ago or something. It took me forever to set the machine up using the tiny, old-school, 20-character, one-line LED screen. It's just a printer, man... I thought I could merely plug it in, push a wi-fi button to connect and off I go. Nope... I have to enter a password, one character at a time like changing the password on your TV with the remote control. Ugh. Then I had to hope it updated but the machine kept shutting off because ECO mode or sleep mode. A "woke" feature. I had to find that setting... which is separate from Auto-Wake which is different from "woke." There is Auto-Wake and sleep mode timer. And, if you don't figure out that you need Auto-Wake to do anything like print or firmware update... you have a boat anchor. The software on your PC or phone app is just "print" or go to their website to buy Brother products or supplies. Other than annoying me to pieces and ruining my day, it prints OK but I have seen faster. It's "OK." Not great. You get what you pay for, I guess... <sigh> Yeesh! Two stars because it prints. Minus three stars because the connectivity and aggressive sleep mode is hateful. That I didn't predict how much I would need and hate that small, B&W LED screen is on me. My bad.

Good inexpensive black and white printer. Only issue I have is that it curls the paper, but all in all a good home printer.

It has been a great replacement for our last printer which was an earlier model that lasted 10 years. Easy to hook up to Bluetooth. Working great so far.

simple to setup, item is exactly as described, prints clear. I bought this brand on my daughters recommendation.Very happy with this purchase.

These are excellent, reliable, low-cost printers. We own two of the previous model, and have had very good, no-fuss service from them for years. And, the setup process is now much easier.

Great Printer. Done with inkjet. Simple laser is way better. Brother is the standard for printer quality imo.