The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 240 reviews
Rated 5 out of 5 stars
Best printer ever
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printing quality is amazing. Working is great for anyone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm starting to regret my purchase of just a couple of weeks ago or something.
It took me forever to set the machine up using the tiny, old-school, 20-character, one-line LED screen. It's just a printer, man... I thought I could merely plug it in, push a wi-fi button to connect and off I go. Nope... I have to enter a password, one character at a time like changing the password on your TV with the remote control. Ugh.
Then I had to hope it updated but the machine kept shutting off because ECO mode or sleep mode. A "woke" feature. I had to find that setting... which is separate from Auto-Wake which is different from "woke." There is Auto-Wake and sleep mode timer. And, if you don't figure out that you need Auto-Wake to do anything like print or firmware update... you have a boat anchor.
The software on your PC or phone app is just "print" or go to their website to buy Brother products or supplies. Other than annoying me to pieces and ruining my day, it prints OK but I have seen faster. It's "OK." Not great. You get what you pay for, I guess... <sigh> Yeesh!
Two stars because it prints. Minus three stars because the connectivity and aggressive sleep mode is hateful. That I didn't predict how much I would need and hate that small, B&W LED screen is on me. My bad.
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL2460DW
Rated 4 out of 5 stars
Good Printer, Horrible Ink Usage
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer is ok. I've used Brother for 2 decades now...
It does print double sided (flips), it's fast, but guzzles toner like an inkjet.
Once the printer says the cartridge is out, despite there still being toner, it will not let you print no matter how many YouTube videos saying how to reset it you try (don't waste your time). Also, updating the firmware is a huge pain - the mobile app is just horrible - I had to buy a cable and do it via the PC.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has been a great replacement for our last printer which was an earlier model that lasted 10 years. Easy to hook up to Bluetooth. Working great so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The purchase effort was seamless. I ordered online and picked up at the store a couple of hours later. Setup was easy and I have used the printer several times. I expect this printer to be very reliable and efficient since I have used a similar, older model for ten years at my son's dental practice, where I work part-time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was recommended by my son. I had thought he understood I wanted printer/scanner. Copy I can do with or without. As a printer this is very good. Only issue is it’s very loud. That’s the only reason I’m dropping 1 star. The miscommunication between me and my son simply to illustrate that I don’t understand why printers would ever be made without a scanner, but it doesn’t affect my assessment of the printer. I’m not technical or any sort of a “printer-phile”. This machine simply prints a good looking representation of what’s on my computer screen. It’s also pretty fast. I’d much quieter, it’s easily 5 stars.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are excellent, reliable, low-cost printers. We own two of the previous model, and have had very good, no-fuss service from them for years. And, the setup process is now much easier.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The printer is performing well, I had it for a few days and printed a few documents, they look sharp! Brother machines never disappoint me! I'm very happy with my purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent purchase ! I was looking for a printer for professional use and had a great surprise with a Brother. Small, beautiful and very easy to operate !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer itself is great, but the cartridge that cam with the printer must have printed 300-400 pages only and reported the low ink. Didn't expect this from genuine Brother's cartridge.