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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the HL-L2460DW printer for its excellent print quality, overall great performance, and ease of use. Users appreciate its simple setup and connectivity, as well as its compact size and relatively quiet operation. Some customers have noted that the genuine Brother replacement toner can be expensive, and a few have experienced issues with the printer entering a deep sleep mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 239 reviews
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Best printer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing quality is amazing. Working is great for anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Sleep mode

    Rated 2 out of 5 stars

    Annoying Eco Sleep Mode. Argh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm starting to regret my purchase of just a couple of weeks ago or something. It took me forever to set the machine up using the tiny, old-school, 20-character, one-line LED screen. It's just a printer, man... I thought I could merely plug it in, push a wi-fi button to connect and off I go. Nope... I have to enter a password, one character at a time like changing the password on your TV with the remote control. Ugh. Then I had to hope it updated but the machine kept shutting off because ECO mode or sleep mode. A "woke" feature. I had to find that setting... which is separate from Auto-Wake which is different from "woke." There is Auto-Wake and sleep mode timer. And, if you don't figure out that you need Auto-Wake to do anything like print or firmware update... you have a boat anchor. The software on your PC or phone app is just "print" or go to their website to buy Brother products or supplies. Other than annoying me to pieces and ruining my day, it prints OK but I have seen faster. It's "OK." Not great. You get what you pay for, I guess... <sigh> Yeesh! Two stars because it prints. Minus three stars because the connectivity and aggressive sleep mode is hateful. That I didn't predict how much I would need and hate that small, B&W LED screen is on me. My bad.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

      https://www.brother-usa.com/support/HLL2460DW Brother

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Printer, Horrible Ink Usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is ok. I've used Brother for 2 decades now... It does print double sided (flips), it's fast, but guzzles toner like an inkjet. Once the printer says the cartridge is out, despite there still being toner, it will not let you print no matter how many YouTube videos saying how to reset it you try (don't waste your time). Also, updating the firmware is a huge pain - the mobile app is just horrible - I had to buy a cable and do it via the PC.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Print quality

    Rated 5 out of 5 stars

    Great Value printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast printing, convenient wireless connectivity, and a reliable laser printer perfect for black-and-white documents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Same printer newer model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great replacement for our last printer which was an earlier model that lasted 10 years. Easy to hook up to Bluetooth. Working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Brother laser printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase effort was seamless. I ordered online and picked up at the store a couple of hours later. Setup was easy and I have used the printer several times. I expect this printer to be very reliable and efficient since I have used a similar, older model for ten years at my son's dental practice, where I work part-time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Not What I Was Looking for but Good Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by my son. I had thought he understood I wanted printer/scanner. Copy I can do with or without. As a printer this is very good. Only issue is it’s very loud. That’s the only reason I’m dropping 1 star. The miscommunication between me and my son simply to illustrate that I don’t understand why printers would ever be made without a scanner, but it doesn’t affect my assessment of the printer. I’m not technical or any sort of a “printer-phile”. This machine simply prints a good looking representation of what’s on my computer screen. It’s also pretty fast. I’d much quieter, it’s easily 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to setup, item is exactly as described, prints clear. I bought this brand on my daughters recommendation.Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    No-fuss, low cost, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent, reliable, low-cost printers. We own two of the previous model, and have had very good, no-fuss service from them for years. And, the setup process is now much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Go buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super printer! Easy set up and works great! Wifi is easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy, efficient Printing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is performing well, I had it for a few days and printed a few documents, they look sharp! Brother machines never disappoint me! I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Purchase !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase ! I was looking for a printer for professional use and had a great surprise with a Brother. Small, beautiful and very easy to operate !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother Peinrwe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. Ir does the automatic two sided copying which is what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Reliable and Fast Work Horse Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and fast workhorse. Recommending initially setting up wifi using a usb cable. After that you don't need the usb cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent, lightning fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy, reliable and fast, also very quiet. Large ink cartridge makes all the difference also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    stopped working and had to replace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and simple , replacement works, hope for long life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ideal fit for home office requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for my home. Ideal fit for my personal work as well as my kids school work!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 4 out of 5 stars

    Double good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, reliable printer. Great value for two-sided printing. I liked it so much I bought another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother - HL-L2460DW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer did the job. Needed the printer for small jobs. Good price great printer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Printer with low yield cartridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer itself is great, but the cartridge that cam with the printer must have printed 300-400 pages only and reported the low ink. Didn't expect this from genuine Brother's cartridge.

    I would recommend this to a friend
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