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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 238 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers value the HL-L2460DW printer for its excellent print quality, overall great performance, and ease of use. Users appreciate its simple setup and connectivity, as well as its compact size and relatively quiet operation. Some customers have noted that the genuine Brother replacement toner can be expensive, and a few have experienced issues with the printer entering a deep sleep mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 238 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set it up myself. I have had at least 4 of these printers and they work well.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    Brother HL-L2460DW printer purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick pickup from the store, easy setup.Did both local and network connect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No color printer needed and my old Brothers printer still works great- but wasn’t AirPrint for the new Mac. This new Brothers with AirPrint was easy to install for my phone, iPad and new Mac. Works great. But beware that in small print inside box it states it does not support 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    blend of performance, reliability, and convenienc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Brother HL-L2460DW Wireless Black-and-White Laser Printer from Best Buy, and I couldn't be happier with my choice! This printer is a perfect blend of performance, reliability, and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    best little printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug and play, wireless is great, print quality is great, need a small business desktop printer, buy this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Dr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Good quality print. Set up was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Duplexing value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, Brother as always makes a quality product at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product from Brother. They never let me down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal printer. Does everything is says perfectly. Very economical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of a headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this printer for over a year and overall has worked well for my needs. I will say though when I first purchased it I’ve had connectivity issues. Printer wasn’t reading my network and would constantly disconnect that I got frustrated to the point of purchasing a ethernet cable. So far it seems to work now via Bluetooth without issue but I still have it connected to the cable to save myself the hassle of disconnection. Still better than the HP printer I had though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price! Got this for my student and we use it all the time multiple thousand prints and still cooking!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only two modes - sleep and deep sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to do a lot of printing and my inkjet printer was getting old. I decided to get this one as it was on sale. Set up was a bit tedious. Printer has the capability to be connected with cables to a computer. However, no cables are included, and the only reasonable option is to use wireless connection and router. There is a small very dark screen. Printer found the network, and I had to input the password using up and down buttons to select letters and numbers. At the end it worked out, and the printer was connected to the network. My laptop recognized the printer and I thought I was set. I tried to print immediately and found that the printer was "offline." I tried some troubleshooting, and it did not work. Printer was in "sleep" mode. Then after about 10 seconds or less it went into "deep sleep" mode. I tried pressing buttons on it, but it only cycled "sleep," "deep sleep," and "set up" modes. There does not seem to be an option to get the printer "ready." The only times it got "ready" was when I unplugged it and plugged it back. It was "ready" for about 2 seconds but, before my laptop was able to start printing, it went into "sleep" and then "deep sleep" mode. After trying for about an hour, I searched online for help and found that this is a common problem with Brother printers and that some even go into sleep mode between printing jobs. I decided to return it for a refund. I don't know what the business model Brother has, but keeping a defective model(s) on the market is not a way to get and keep customers. Years ago, I purchased two Lexmark printers and they both had problems feeding paper, which was apparently a common problem with their printer due to defective roller. After that, I never considered purchasing another Lexmark printer. Now I am going to add Brother to the list of printers never to purchase in the future.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother HLL2460DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/HLL2460DW Brother

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother laser printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for my old Brother printer. Works exactly as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing it my way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operation was relatively simple. I previewed printers earlier discussing my needs, the space I had for a printer, the amount of printing I normally do, my proficiency or lack of with technology. Two weeks later I was ready to make a purchase at Best Buy. The store was crowded so knowing what I wanted, made it easier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great price for a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very well, just a little issue with setting up the wireless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, simple to use and it makes great copies! It meets my requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Very crisp printing. No problems with this printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brothers Printer Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless printer! Never had a problem with brothers printers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deep Sleep Mode?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average printer. Goes into deep sleep mode which prevents you from printing. In order to take it off that mode you have to do some crazy combo of the buttons to get into the deep sleep mode menu. Absolutely no reason for this. I suggest youtube to demonstrate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was recommended by and friend. It is as good as he said and so far I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and affordable price, great quality and prints perfectly for what I was looking for.

    I would recommend this to a friend
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