Customer Ratings & Reviews

Easy set-up! Clear, fast printing. The price is right!

Pros: Excellent quality printed documents. I like the options for printing and scanning and that you can email scanned documents right from the printer. The main control screen is well lit and clear for reading and navigating. Paper and toner loading are both easy. Cons: When printing over wifi, have to go to the machine and click on “Recover WLAN” if the printer hasn’t been in immediate use. I find this frustrating: I would rather that my computer or phine sending info to the printer wakes it up. Instead, I must physically walk to the printer and click on Recover WLAN. Also, the app did not work for me - maybe the app would wake it up? Still...should wake upon being pinged with info on the network. I followed all instructions on the app, registered the device, tried 3 times and never got that to work. I have an iPhone, latest OS. Finally, while the center menu is clear and well lit, the side menu for "Home" "Go back" and "Stop" has no backlighting at all. It is often impossible to read without an overhead light. I wish Brother had simply backlit the whole menu. Odd design choice, decreases functionality. Overall, mostly happy. Print quality is carrying the happiness load - really is excellent.

printer is what I expected and more. Easy to use and rated highly by Consumer Report. Dont use Brother's support for they have been hacked by 'spamsters.

Highly recommend it easy to set up better than inkjet printers documents look amazing and toner doesn't run out so quickly

It’s easy to use and the copies/print are very crisp and easy to read. It’s also pretty quick as far as turnaround.

Decided to purchase this rather than an inkjet printer. Setup was easy, it prints perfectly. Printing is clear and crisp. I would (and have) recomend this to others.

Great printed copies. No color, but that's not why you get a laser printer.

This printer is a great value for the price. The copies are very clear and can be high-lighted without smearing.

Works good. Using for office purposes and for printing college materials.

Great laser printer.Quiet, prints quickly and clearly. Copies and scans.

I really like this printer, it was a little confusing to set up. Once I got it, it works fast, prints from iPad and iPhone. So many things it does, prints, scans copy.

Easy to operate and prints as directed. Very pleased with my purchase.

Great black & white laser all in one. Super easy to install. Had it up and running in 15 minutes as a Network printer although I’m a tech dummy. If I buy a color in future it will be Brother brand

Finally got rid of ink and the high cost. Since I use low volume the ink only evaporates. For a few dollars more upfront you get better quality too

Great printer for a home office, super fast and good quality

I have always loved Brother laser printers because if their dependability, speed, and durability. Great print quality and fair pricing,

Easy to set up and use. It has been in use for 2+ months and so far no issues.

Easy to set up, works flawlessly. This was a great value and my second Brother multifunction product.

I haven't been able to print wireless yet from my laptop. I must use a USB cable. I should have read the many complaints online regarding this problem; many solutions given, but none have worked. Too many hours spent researching and trying to solve the problem.

If I could give Brother negative stars I would. Their app and wifi connection process is TRASH. I am a reasonably tech savvy person and it took minimum 15 attempts before I was able to connect with the app on an iPhone and then when I tried to connect my laptop, it messed up my ability to wireless networks at both home and work and even my professional IT staff at work are having trouble fixing the laptop. Keep in mind it never successfully connected to the printer but the drivers from the app royally messed up my laptop. I will be returning this. NEVER BUY BROTHER!!