Customer Ratings & Reviews

I bought this for the entire family to use for printer. So far so good!

Had to return this as I needed an all in one printer

Colors aren't a vibrant as I hoped, but good price

I bought it set it up and works good. Oh my goodness

Finally bought a new printer and all I can say is why did I wait!

Good printer, brother color printers Are value for money

This printer works great and I don’t have any problems so far.

I love my new brother printer. It's very easy to work.

Great value for a color laser printer! Definitely recommended!

Print quality is not great. Bought the lower model which was awful print quality which I returned. Then replaced with this model which prints black lines down the page.

I like brother printers and this one didn’t disappoint.

Yes. Is it definitely a great pick. ................

Works perfectly, is better laser printers than ink ones

So far so good. Easy to set up, wireless document transfer is faster than I expected it to be and not needing to run or swap cables is great. Print speed is good, and automatic duplexing is nice to have in a printer at this price point. Fairly quiet in operation. B&W printing quality is great, color printing is acceptable but definitely not geared toward fine art or photos at default settings. If it continues to perform this well for at least 5 years, then I'd bump the rating up from 4 to 5 stars, but with only a month or so of light use I can only say it looks promising. Instructions are pretty good in manual.

Don't buy this printer, don't let the high rating fool you. I was so excited to get a color laser jet for home use, it's been over 20 years since I first purchased a B/W HP for home. While set up was easy and it seemed to work fine for about 2 months, eventually each print had a grey toner spatter. I looked online for self serve support and found that the drum may need to be cleaned. It took me some time to figure out how to clean since the brother video for my model didn't match the unit. After cleaning it was no better. When I contacted brother (chat, email and eventually waited 45 minutes on hold to talk to a person) I was told, though it was clear the cartridge was leaking, it exceeded 90 days so I should buy a new cartridge (which was half FULL). I don't understand how a clearly defective cartridge would not be replaced. It DID FAIL before 90 days and yet brother chose to take the hard line and lose a customer. Thankfully BestBuy believed me and exchanged the printer, extending their own return policy to keep a customer. I bought an HP, this time with a service contract. I can now see other buyers have the same leaking toner issue, brother should own this issue and fix the problem. If I hadn't tried self serve troubleshooting first, using their website as they recommend, and contacted them directly I may have been able to exercise the warranty. Rarely do I see customer service this bad.

Have always bought HP printers and have been generally happy. Sales person at Best Buy recommended this unit. My wife is not happy with the print quality.

I love this printer! Is it weird to feel that way about an inanimate object? I’m a customer of Brother products from way back… Long before there were inkjet and laser printers there were these things called “typewriters”! I had one of those, and it was made by Brother. And I still have it! I haven’t turned it on in years, but I bet it works! Sadly there’s no reason for me to use it, and god only knows if the ribbon cartridge is available anymore. Anyway the point is that Brother makes quality products, and HL-L3270CDW keeps up their reputation. It’s a terrific product! Setup can be a challenge for the non-techie, and I would recommend utilizing Best Buy’s Geek Squad to install this for you. Particularly if you have a small business, it’s worth every penny to have them take care of the installation for you. This is a feature-rich color laser printer with tons of features. If you want to tap into all its capabilities, and you yourself are not a geek - seriously pay to have someone install this for you. Thankfully I’m a nerd and installation was a little bit of a challenge and quite fun to be honest. But that’s just me. The HL-L3270CDW has a small footprint; it fits neatly on the desk I set it on. It is unobtrusive and is a professional, quality looking unit. It’s sturdy, the plastics don’t look cheap, the LCD panel adjusts in angle, and is bright and easy to read. The paper tray is deep and holds 250 sheets of paper. The color cartridges and the mechanism they are inserted into are extremely well engineered. I am impressed by the engineering that went into this machine! Why do I love this printer? Because it does what it was made to do - awesomely! The efficient LED printer mechanism does a great job! The print output is excellent! Whether I was printing black only print, or dazzling color graphics - the end result was crisp, clean and vibrant. I printed everything from typical text only documents, to calendars, to birthday cards to envelops! It took them all on, and did a great job every time! I have no complaints on the performance at all. I replaced an HP inkjet printer with the HL-L3270CDW, and I’m so glad I did. While the HP had nice output, it was super slow and super expensive replacing the ink cartridges. In comparison the Brother is a breath of fresh air! It’s like having a professional office printer in your home or home office. True when you have to replace the individual cartridges they’ll be expensive. But the time in between changes is substantial, at least for the amount that I print. In the long run this is a much more economical solution. There are a multitude of mobile connectivity options, if you have a device that can transmit data over some type of stream - this printer will probably accept and understand it. But I recommend visiting Brother’s website first to make sure your devices are compatible. I had not problem printing from any device on my network, as well as directly from my mobile smart devices. The built-in LCD panel is a bit small at 2.7 inches. At my age my eyesight doesn’t do well with small fonts, thus I see nothing but fuzz on the screen unless I’m wearing a pair of readers. But if you have good and young eyes - the screen has good resolution. It’s also a touchscreen, which is nice except if you have big sausage sized fingers like me. I have to aim precisely if I want to use the small LCD. Fortunately I don’t need to use it under normal circumstances. I recommend the HL-L3270CDW LED printer, it’s a terrific value! I wouldn’t hesitate recommending it to anyone that wants to save money in the long run printing in color. This is the perfect remedy for expensive inkjet printers and cartridges. It’s fast, it’s quiet and the quality of print is exceptional. I love it! I'll bet you will too!

This printer was purchased for office use and unfortunately disappointed. It was very easy to set it up; however, it is very heavy. The display screen is easy to read and user-friendly. My main concern was that the print quality was not clear. I printed images of faces and they were orange-like in color. I was using off-brand toner, but that is because the regular toner is too expensive for the amount we print in our office.

it prints well, but it makes noises everytime ...I will need a new one to replace it.

Used at a recent conference and only worked about 50% of the time even with wired connection.