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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 768 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the HL-L3270CDW Wireless Color Laser Printer for its easy setup, excellent print quality, and affordable price. They appreciate the vivid color printing, wireless connectivity, and quiet operation. However, some users find it to be heavy and large, and a few have concerns about its durability and the lack of a scanner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 768 reviews
  • Rated 1 out of 5 stars

    No Toner Alert in Yellow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought about one and a half years. Now with the No Toner Alert, even though all the cartages are full, the printer is frozen. No way to print or fix it.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing a "no toner" error on your Brother HLL3270CDW machine. We would like to help. We believe the additional steps below should help:

      https://help.brother-usa.com/app/answers/detail/a_id/166538

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the box was poorly closed, it did not have the styrofoam protector on the top, and it did not come with the instruction manual

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for normal junk printa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, prints. Print quality is horrible though. I exchanged it because they said it was faulty. But the second one was just as bad. This is not worth the extra money for the color version of this printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I apologize you are experiencing a issue with the print quality. If the printed documents are light, faded, faint, blurry, or not as bright as expected, here is a FAQ that may help. https://help.brother-usa.com/app/answers/detail/a_id/161134?R3ModelID=HLL3270CDW
      If this still does not resolve your issue, please contact us by email or chat so we can investigate this further.
      https://www.brother-usa.com/support/hll3270cdw Brother

  • Rated 1 out of 5 stars

    Not good, does not do photo, pictures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does documents just fine, but don't try and print photo's in the document. Smears and streaks. The rendering looks to be ok, just to much ink is put on the page. Happened with 2 new identical models

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Hello Mart. I understand that one of the factors for buying the HL-L3270CDW printer was for printing pictures. I want to help with ending this type of streak! Here is a helpful FAQ link below that may help with streaking and smearing on photos. If there's anything else we can help you with, please don't hesitate to contact us for support.

      https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hll3270cdw_us_eu_as&faqid=faq00000006_045 Brother

  • Rated 1 out of 5 stars

    It just will not print.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is nice when it works, but it jams every single time I use it, no matter what paper I use.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing paper jam issues with your Brother HLL3270CDW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Small Office Laser Quality Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small office at home but really think this printer can handle much more. I did read some of the other reviews about Edge to edge printing and found that the printer was just fine with this. The quality is striking and the speed was a surprise. I thought higher quality came at a slower speed. So Here is the skinny on this printer. You can buy a normal replacement cartridge for 1,400 pages of printing for approx $24.95 per cartridge. You can buy these individually or as a group B/C/Y/M. That's quality we can all afford. As for the speed. BW print is always faster at 25 PPM is fast. This is a light duty printer at approx 30,000 pages a month volume. At $249.99 is an entry-level small business laser printer. It has a 250-page paper tray, 2.7 in AdjustableColor screen and a small footprint. All in all, I think this is an excellent buy and you won't be sorry. The quality is just outstanding. I would recommend this for small home office printing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print quality

    Rated 5 out of 5 stars

    Great laser printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great printer - fast, quiet and economical. I needed a scanner so returned it and got an almost immediate refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor print quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality was very poor and print speed was so slow. Took several minutes to print a single image.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing an issue with your Brother HLL3270CDW machine printing slow and also with the quality. We'll be happy to assist you. Below is a FAQ that may improve the print speed and the quality:

       https://help.brother-usa.com/app/answers/detail/a_id/157957

      https://help.brother-usa.com/app/answers/detail/a_id/162086

      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    toner leaks in one month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defective printer, toner leaks and made a mess inside the whole printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This doesn't even deserve ONE STAR!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely NOT buy this printer. I wish I would have bought an HP instead. I am totally disappointed!

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi Jenn, We regret to learn of your disappointment with our printer. Please contact our customer support team via Email or Live Chat so we can work on this together.
      https://help.brother-usa.com/app/ask/p/9307 Brother

  • Rated 1 out of 5 stars

    Stopped printing after 2 years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped printing after 2 years. Disappointed on this purchase

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing issues with your Brother HLL3270CDW machine not printing. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Horrible printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is horrible. When you run out of toner you should just trash it because it won't reset.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, We apologize you are experiencing this issue. We will be glad to assist you. If "Replace Toner" or "Toner Low" continues to appear on your machine's display after you've already replaced the toner cartridge, here is a FAQ that may help.
      https://help.brother-usa.com/app/answers/detail/a_id/159347?R3ModelID=HLL3270CDW
      If you continue to experience this issue, please contact us by Email or Live Chat.
      https://www.brother-usa.com/support/hll3270cdw Brother

  • Rated 1 out of 5 stars

    Bcohchcjpfjpcjpc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly from my phone for printing. Hfojfjocjpcjpcpjvjocjcj

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We are sorry to hear that your Brother HLL3270CDW machine is not working properly. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support Brother

  • Rated 1 out of 5 stars

    Terrible quality of printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printed colors are very pale and not true to actual color. This printer is going right back to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s performing as expected. Easy wireless setup. Great quality printing. Very happy about the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst printer I have owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the imagen are really bad, I can compared to a 2001 printer.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, I'm sorry to hear your print quality is bad. I'll be happy to help you. Please review the link below to improve your print quality.
      https://help.brother-usa.com/app/answers/detail/a_id/162086 Brother

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good printer and the quality is perfect for my home office. Easy to use, and instal.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent color and images on the right paper.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has a small footprint for a full-color Laser Printer, and offers EXCELLENT image quality for presentation papers, etc. The colors reproduced are a bit deep, but with calibration could be really professional grade. Print speeds were fast unless images were large and full, and text quality is typical Brother-level excellent. The toner is decent yield, but they also offer high-yield toner carts (that are pretty expensive) but work to drive even longer periods between changes. The device is white so it might look dingy over time, as I prefer my office electronics to be dark grey or black, but otherwise this is a really nice unit with really improved quiet operation and image quality from its predecessors.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a laser printer for my home for awhile, they are faster and the print quality is just better than ink jet. I need to print presentations and marketing materials for my sales calls and my old ink jet wasn't getting the job done. The 3270 was just what I was looking for. Setup was a breeze, using WPS, I was able to connect it to my network in seconds. I downloaded the Brother app onto my iPhone and Mac and starting printing documents to test it out. AirPrint on the iPhone worked flawlessly as did printing from my Mac. When not in use, the printer goes into sleep mode and it woke up immediately when I sent documents to print. Pages came out clear and the colors and blacks looked perfect. The tray holds a ton of paper and I am confident that the included toners will last me a long time. The printer is bigger than I imagined, really just deeper than I thought it would be, but that's my fault for not measuring my space. This is an awesome printer and will definitely save me some trips to the print shop when i am away from my office and working from home. I have had a few Brother products and they have never disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Home and more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its does everything I expected and more. This brand has proven itself to me over and over for the last three years . Very happy with it.

    I would recommend this to a friend