Customer Ratings & Reviews
- Model:
- HL-L3270CDW
- SKU:
- 6265819
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the HL-L3270CDW Wireless Color Laser Printer for its easy setup, excellent print quality, and affordable price. They appreciate the vivid color printing, wireless connectivity, and quiet operation. However, some users find it to be heavy and large, and a few have concerns about its durability and the lack of a scanner.
This summary was generated by AI based on customer reviews.
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this very expensive printer in 2020, and for the past year it keeps saying "No toner". We just bought brand new toner, and it still says the same thing. The printer is useless and doesn't work. Totally non-functional.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having a No Toner Error with your Brother HLL3270CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Below is an answer link that may help on the issue with the Brother HLL3270CDW.
Answer Link: "No Toner"
You are a valued customer to us. If you need more assistance, we would be glad to help you at www.brother-usa.com/brother-support
Decent basic printer but no print density adust!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way to adjust the print density on this model (darkness of black text). Usually it can be done in the windows print software, but not for this guy. I confirmed this with the Brother tech. The text print is O.K., but could stand to be darker. What's going to happen as the components age? If it gets lighter, you're out of luck. Dumb design.
No, I would not recommend this to a friendBrand response from Brother
Posted .We appreciate your feedback concerning adjusting the print density. If the print becomes lighter, please let us know by Email or Live Chat.
https://help.brother-usa.com/app/ask/p/9307
- Pros mentioned:Print quality
Had internal error within 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer and it printed beautifully until an internal error occurred within 2 months. (We only printed maybe a half of a ream of paper through it.) Speaking with Geek Squad was painful, but Brother themselves were good to work with and were going to stand behind the product if Best Buy wouldn't have.
No, I would not recommend this to a friend Less than a year old, it has stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old, and it keeps saying either " Receiving data please wait" or "printing please wait". already did factory reset twice, with no results. Very disappointing!
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand that you are experiencing issues when printing from the computer with your Brother HL-L3270CDW printer and we'd like to help. The following link with step by step instructions should resolve this issue: https://help.brother-usa.com/app/answers/detail/a_id/64257
If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/hll3270cdw
Awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrifying machine. Never worked from new, blotches of ink everywhere on printed pages and so light many were unreadable. Printed many blank pages also. I am a 30 yr. fan of Best Buy and they lost me with the support I got trying to return this. I wasted $300 on this pile of garbage 6 months ago and neither Brother or Best Buy will repair it. I wasted 3+ hours on the phone. 1st and LAST Brother product.
No, I would not recommend this to a friendDead after 2 test pages
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last more than 24 hours. I got two test pages printed and then got an error message that wouldn't go away, "Print Unable 1E" Turn the power off and back on again. Their website said to take it to a service center. No thanks, I bought this a day ago...back to Best Buy it goes... I had an HP last 17 yrs, this is not a good start for me with Brother products.
No, I would not recommend this to a friendBrand response from Brother
Posted .It's so awful to hear you've experienced these difficulties with the printer; I can certainly imagine how frustrating this must have been. I'm so sadden that you've had a less than seamless experience through this and I assure you this is not at all what we strive for with our customers. It's very unfortunate you've had to spend what sounds like a tremendous amount of time and effort on reaching a resolution with this.
Despite the printer not working well for you, I do hope that in the future you'll allow us the opportunity to make things right and provide you with a more seamless experience, as it should have been from the get-go. If you ever need to reach out to us, please don't hesitate: https://www.brother-usa.com/brother-support
- Pros mentioned:Ease of use
Did not work!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was easy to set up but stopped working after 1 day.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that your Brother HLL3270CDW machine is not working as desired. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me to write a review like this it has to be bad. This is the worst printer. Wireless setup is almost impossible. After setting up...it will "all of sudden" stop working. This will require a new setup. Starting over....there's NO SUPPORT. Horrible experience...beyond frustrating
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing wireless setup issues with your Brother HLL3270CDW and we understand your frustration. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support